Mycloud is a one stop shop for hotels that are looking for 1. user friendly program 2. easy switch from existing platform 3. Fully integrated from PMS - CM from POS - HK to ENG.

Features of the softwares are good , Report can be customized based on user requirement.

Lack of of face to face interaction reduces the confidence level initially. Lack of face to face interaction also makes request for changes/customization a lot more difficult.

For now, we only the total of the whole month. And we don't get dummy bookings for the NO SHOW.

The system very practical for our hotels, control of room inventory. We have satisfied with Mycloud hospitality system.

Eliminating manual errors. Online access from multiple locations.

Checking occupancy, Revenue with one click is an excellent pocket note for us. This software requires no training as it is easy to learn with few basic knowledge in a PMS.

I only gave each area a 1 star review because I had to. There's NO stars for this in my book.

The program itself is simple and really easy to understand (once you have done it a couple times). It has saved me loads of time as i am able to load items all at once instead of one at a time.

Happy to choose Mycloud for it being stable, trouble free, and good customer support.

The WORST property management system I've seen in my 20+ year carrer.

With its cloud-based platform, customizable features, and robust reporting capabilities, the system is well-suited to the needs of modern hotels.

The system offers a range of customizable reports that provide valuable insights into hotel performance, occupancy rates, revenue, and more.

All in all the program is wonderful and so affordable. Its perfect for a big corporation or the smallest of properties.

Happy to the user - great solution for the new generation ahead.

Admin is a piece of cake as well, i also love that you can add as many users as you want, customize their capabilities and send notifications to as many emails as you want as well.

User Friendly & Easy Interface. It covers entire areas to input data.

First and foremost the customer service is awesome. They are all so nice and very helpful.

My Cloud Hospitality answers my all requirements. Moreover, support team really listens and fulfills all questions and requirements.

We have been using this software for last 2 years and found it very easy to use and an integrated system that manage all hotel operations, channel management very smoothly.

I want to try.because i want a good management on my hotel.

In regards to the reservation system, it is a bit annoying that when I mark a checked-out, it does not take me back to the grid.

Very responsive team, they communicate well and in a timely manner. Great Training program to help us get up and running quickly, and great followup when we have questions.

I love the ease of use and the support. They are also always updating and adding products/services to increase revenue.

Overall, we are extremely pleased with the software and are encouraged by their constant attention to improvement.

Very professional, easy to use, and versatile reservation software. Great price point for small, seasonal lodging businesses.

Easy to learn, flexible for our bed and breakfast inn needs, constantly improved based upon feedback, great customer service and very responsive and professional.

ResNexus is cost effective based upon the number of properties you manage. I like how I am able to customize the functionality to fit the nuances of my properties.

I have grown to really appreciate their dedication to making the system better and better.

Hopefully things have changed at ResNexus, it has been 7-8 years since I used them. They were recommended by another small bnb who was happy with them.

Not sure, maybe just lack of experience on my part.

Ease of use for making/changing/cancelling/sending reservations , marketing is simple, connections to OTA's are very helpful, support is top notch.

There were 4 in the final selection that performed about the same things with similar costs. We chose Resnexus because of the outstanding customer service.

Whenever I have contacted Resnexus with a problem , first they always blame the platform.

Resnexus is one of the best booking engine out there. It is very easy to use, user friendly and they keep up with the latest trends in the industry.

We love that this system is integrated with the OTAs and that our calendar works with them as well as the ease of the booking engine. Guests can select rooms with ease and can be booked in seconds.

We use both the booking engine and a ResNexus website design and overall have been very happy with the functionality, look, and positive perception by our guests.

Love my experience with ResNexus. I like how developers are always working to tweak the product and fine tune it.

The loss of calendar view for our guests to see.

The website is sometimes a little limited with its widgets and customization's unless you know how to HTML code, which we do not.

Easy to use day-to-day functions such as calendar, grid. Integrated and easy to use payment solution.

The online reservation has been working great for us for 10 years now the new integrated website they made for us is excellent.

Yet Resnexus has never gotten it correct. Their charges are all over the place.

The ResNexus reservation system integrated seamlessly with our website and card processing. Their training was top notch.

I find the  Resnexus is more than completive on their pricing and offer a great product at a reasonable price.

Resnesus is more than a complete and balanced software package. Emails, Advertsing and customer service have really been such a blessing.

The customer service was outstanding and the knowledge and understanding of our business showed real care and concern that we get it right.

The seamless integration is great. We also use Remote Lock which is really really helpful.

Easy to use - housekeeping features are awesome - easy to book very straightforward to follow just about everything.

Easy to Use, Visually Awesome, Great Customer Service.

Resnexus is not able to make out correct guest invoices. I have my charges fixed, the same for each platform.

US Dollar

mycloud PMS is a cloud-based hotel and property management solution that offers front-office sales, room and rate management, payment processing, accounts receivable and reporting functionalities within a suite. The product is suitable for bed and breakfasts, inns, resorts, motels, hotel chains and campgrounds.


mycloud PMS features front-desk management, which allows users to manage hotel reservations, check-ins and check-outs. Users can also edit, post and cancel room charges.


The rate management tool allows management to set room prices and modify rates based on discounts and vouchers. Users can also manage hotel policies regarding cancellations. The credit card processing feature lets customers to make online payments from the booking website.


mcloud PMS features TripAdvisor integration, which allows users to solicit and monitor reviews through TripAdvisor. As guests check out from the hotel, they receive automated emails requesting their reviews on TripAdvisor’s website.



LongDescription

Employee Management

Electronic Payments

Multi-Channel Management

Price/Margin Management

Access Controls/Permissions

Reservations Management

Credit Card Processing

Spa/Activity Management

Invoice Management

Reviews Management

Single Property

For Vacation Rentals

Scheduled/Automated Reports

Room Booking

Guest Experience Management

Housekeeping Management

Promotions Management

Booking Management

Multi-Currency

Rate Management

Channel Management

Maintenance Management

Extended Stay

Marketing Automation

Revenue Management

Front Desk Management

Online Booking

Reporting & Statistics

Multi-Property

Availability Management

Billing & Invoicing

GDS/OTA Integration

Reporting/Analytics

Billing Rate Management

Built-in Accounting

Customer History

Point of Sale (POS)

Third-Party Integrations

Inventory Management

Loyalty Program

Catering Management

Tax Management

User Management

Recurring/Subscription Billing

Customizable Reports

Customer Database

Calendar Management

Template Management

Data Import/Export

Accounting

Multi-Location

Self Service Portal

Online Payments

Real Time Notifications

ACH Payment Processing

Activity Dashboard

Alerts/Notifications

Reminders

Customizable Templates

Website Management

Discount Management

Real Time Reporting

Customizable Branding

Credit Check

Maintenance Scheduling

Task Management

Financial Reporting

Multi-Channel Marketing

Dynamic Pricing

Payment Processing

Room Inventory

SMS Messaging

Calendar/Reminder System

Customer Support

Email Templates

Booking Notes

Real Time Data

Channel Analytics

Third Party Booking

Social Media Integration

Real-Time Updates

Website Integration

Group Reservations

Multi-Channel Sync

Calendar Sync

Ratings/Reviews

Activities Booking

Drag & Drop

Multi-Channel Distribution

Search/Filter

Customer Accounts

Cash Management

Task Scheduling

Reputation Management

Mac OS

Web browser (OS agnostic)

30-day free trial, no credit card required.

Basic plan: $8 per room, per month.

Standard plan: $12 per room, per month.

Premium plan: $16 per room, per month.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

mycloud PMS

Live Online

Webinars

Documentation

Videos

AWARD-WINNING RESERVATION SOFTWARE TRUSTED BY THOUSANDS OF PROPERTIES!

ResNexus is a cloud-based property management software that helps increase reservations and revenue. 

As an all-in-one solution, ResNexus provides a beautifully designed ADA compliant website and booking engine to increase direct bookings. It also includes reservations calendar and grid, front desk, housekeeping, guest portal and contactless checkin, text messaging, retail add-ons, point-of-sale, gift certificates, credit card processing, direct connections to OTAs and marketing channels (such as Booking.com, Expedia, and Airbnb), dynamic pricing, automatic yield management, Quickbooks export, business reports, and much more. 

In addition, ResNexus increases your return guest rate with automatic email marketing that includes welcome, thank you, birthday and anniversary emails, as well as newsletters and promotions.

The ResNexus reservation grid highlights reservation activity for the next one to three months at a glance. Users can drag-and-drop existing reservations to a new room or date. It sends a confirmation mail to both users and guests whenever a new reservation is made through its online booking system.

The solution is PCI compliant with the third-party accredited audit. Support is offered via knowledge base, community forum and phone. 

Pricing options include per month, quarterly, or annual subscriptions. Custom pricing is available based on your season.

OUR INNOVATIVE AND EFFECTIVE ONLINE BOOKING ENGINE INCREASES DIRECT BOOKINGS!

ResNexus was designed with your guest in mind, because we know that if your guest has a great shopping experience your business will increase revenue. ResNexus uses simple step-by-step progression with room selection, multiple rate types, retail offers, policy agreement, and payment information. In addition, your guest has the option of shopping by special or package first and then selecting the room–a ResNexus-only feature!

During the booking process you can offer retail items, specials, or packages in an intuitive and eye-catching way through side bars. In addition, your guest is shown your add-ons again after they select the room and before payment is collected. Retail items can give your business thousands in additional revenue and enhance your guests' stay.

Our booking engine also has a Travel Protection option which helps protect your business from revenue losses from last-minute cancellations due to illness, injury, or death. 

MORE BUILT-IN FEATURES SAVES YOUR PROPERTY TIME AND MONEY!

ResNexus’ philosophy is to provide numerous built-in tools to help you save time and money. 

Many of our competitors use more 3rd-party integrations for services such as guest portal, cart abandonment, email marketing, point-of-sale, revenue management, and more.

That means you may need to operate multiple accounts and logins, pay more subscription fees, and work with support from multiple companies to resolve any issues that arise. In addition, with some competitors you might to pay a la carte for more specific features you may need. 

See our comparison page for more info:
https://resnexus.com/comparisons/

WE DELIVER RELIABLE, TOP-RATE CUSTOMER SUPPORT

ResNexus is more than a software company—we're first and foremost a customer service company, and committed to your success. Our team of experts lead the hospitality industry in providing the best customer support possible. 

Our highly trained staff is ready to answer your call quickly and professionally. In addition, we provide emergency support if your business runs into problems after regular business hours. 

MADE FOR PROPERTIES OF ALL SHAPES AND SIZES

ResNexus serves thousands of clients of various sizes in multiple industries, such as bed and breakfasts, hotels, lodges, campgrounds, and vacation rentals.  

Find out why thousands of properties feel ResNexus is the best property management software in the industry.

Utility Billing

Status Tracking

SEO Management

Real Time Editing

Pre-built Templates

Price Optimization

For Hospitality Industry

Yield Management

Online Booking Tools

Contact Management

Rental Management

Lead Management

Email Marketing

Sales Reports

Guest Check-in/Check-out

Real-Time Data

Site Reservation Management

Site Maps

Media Library

Landing Pages/Web Forms

Work Order Management

Online Reservations

Commission Management

Inventory Control

Auto Update

Lease Tracking

Transaction History

Guest Communications

Geographic Maps

Availability Indicator

Historical Reporting

ResNexus is available on monthly subscriptions. It is available across 3 pricing tiers: Essentials, Professional and Premier. Pricing starts at $35 and scales, outlined below.

Essentials: $35/mo +$3.50/unit avg.
Professional: 58/mo +$5.25/unit avg.
Premier: 69/mo +$6.00/unit avg.

mycloud PMS vs ResNexus

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