Ascender Payroll and HCM vs TimeClock Plus

RATING:

4.1

(42)

Ascender Payroll and HCM has 42 reviews and a rating of 4.12 / 5 stars vs TimeClock Plus which has 197 reviews and a rating of 4.37 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (42)
4.4 (197)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
September 5, 2022
April 25, 2024
Pros/Cons
  • Pros

  • The support we received from representative and the Helpdesk was excellent.
  • The software is very straightforward to use and has successfully been rolled out to our business with great buy in from staff who previously have not worked with an online system.
  • Cons

  • The only negative is that the staff within the administration area have found it difficult to create tangible objectives but we are working on this.
  • Having to continually correct the mistakes made in payroll outsourcing through Ascender.
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  • Pros

  • It’s nice that it’s web based so there isn’t much involved in getting people suing it. The user end is pretty easy to use.
  • We like all the information/data was shown on the home page. We fill it's a great product for the cost.
  • Cons

  • Sometimes editing the segments when missing clocking in or out can be confusing.
  • There are times when employees have trouble punching out due to the sensitivity. This can be changed but they still have issues at times.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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2019

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111 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos