Coyote Analytics vs ZenCase

RATING:

4.5

(21)

Coyote Analytics has 21 reviews and a rating of 4.55 / 5 stars vs ZenCase which has 31 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (21)
4.5 (31)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 23, 2023
March 6, 2024
Pros/Cons
  • Pros

  • I love the versatility and ease of use that Coyote Analytics brings to law firm accounting. It has worked flawlessly for us for over 2 years now.
  • I also like how the entry changes color when all the fields are correct.
  • Cons

  • There is nothing I can name that I don't like about it.
  • It seems a bit burdensome to go back and forth when trying to view others' time and then flip back to your own time entry.
Read all user reviews
  • Pros

  • Zencase is a convenient and modern way of inputting time. By far, the best feature is the ability to input time without needing to be connected to a remote server.
  • My favorite feature is the task management with filters and options to save searches, and the ability to make quick notes in the body of each task for ease of reference.
  • Cons

  • New email window useless because it does not assign emails to cases automatically after assigning them in Net Documents.
  • The only downside is that there is no way to track scheduled events in a matter. I would like to open a case and see what is pending, what has passed and what needs to be done all in one place.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
19 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos