Customer service reps are amazing. They will teach you everything.

The UI and navigation in tool can be very confusing.

Infegy is so easy to use. I love the unlimited queries, subqueries, the reports, and the breadth of data available.

One feature I like most about the software is the expert-level data visualizations. They are easy to screenshot and include in decks.

Infegy helps us to be more informed about any and all of our clients, revealing understanding of expectations and opportunities for these business to more effectively lean into culture to grow.

But what really helps is the support. SENSITIVE CONTENT] (our Infegy Client Success lead), is really watching out for our success.

I would highly recommend Infegy Atlas to any team that is looking for a comprehensive social/online listening platform for a fair price and with a phenomenal customer support team.

The customer service is fantastic and the team is eager and knowledgeable to help us set up our dashboards in ways that empower our work. It's a powerful tool that can seem overwhelming at times.

Infegy Atlas has been an amazing, pragmatic and creative solution to help drive our business forward.

It has been a wonderful tool for not only helping better understand our current clients' audiences and industries, but also in pitching new business. We are a much savvier team because of it.

Sometimes its confusing to realize what error I may have made to not get a proper run. It would be nice if it showed possible errors in my search.

Content Strategist at an advertising agency and it genuinely helped me and my team better understand brands' categories, audiences/customers, marketing and social campaign results, and more.

Easy to use, fun to use, lots of features, kind and helpful staff.

The product is fairly intuitive and if we had any questions, our client success lead was happy to hop on a call and help work through any questions we had.

Sampling is sometimes confusing to explain to people.

Not only are the features of Atlast easy to use, but their support team is incredible. They are responsive, knowledgable and wonderful to work with.

This tool is intuitive, but training from an expert is priceless. We will often train on the topics relevant to my clients, so there is utility and consideration in everything she does to support us.

I would 100% recommend it as a solution for any creative agency or network agency, particularly when you layer on the quality of support you receive from the infegy team themselves as well.

It can be a little unclear how to use the tool and the data captured in Infegy.

We used the tool for content and social audits, pitch research, and much more. I would highly recommend investing in Infegy Atlas.

Infegy Atlas is extremely easy to use. I really enjoy how we have integrated it into our new business pitches.

The software is easy to use once you learn the basics. Then it's fun to explore.

The Infegy team is friendly, available, and helpful. They care about our clients and us.

It's integration of TikTok seems really limited.

I wish the international insights could be broken down by region without having to look at the countries in that region individually.

The main issue I've had with the software is that for our team it was difficult to overcome the initial barrier to get trained and really start using it.

It is not ideal for live campaign management, but this is so rarely an essential use case for us, I don't even think about this aspect of the platform at all.

M hoping the tool can be improved and streamlined for an even better user experience, but in its current form it’s definitely worth the money.

Integration of platform was seamless. Adoption and utilization of the dashboard was very quick and easy for our team.

With a few training sessions, our team was pros. Customer success team is patient, resourceful and really care about our successful use of the platform.

Although I use the boolean formatting, it was really helpful for our team to initally have the ability to build the query in the easy formatting.

I would strongly recommend it due to its ease of use and ability to segment down to the ethnicity level.

Useful Online Survey software perfect for Social Distancing.

The inability to get a single response from the API. There is no way to manage your employee surveys from an administrative perspective.

The dashboard and reporting capability is powerful if you put in robust info. As well, it integrates with Salesforce CRM.

Integrates well with web services. Great preview, including for mobile.

The look and feel is good too. Once you learn how to use it, it’s easy to keep up.

Depending on what level of account you have, you can be limited in response options.

Customer support/our Qualtrics rep has also been great in helping us structure the questions to make sure they are phrased correctly and are fair to the people answering them.

The ease of the graphical results makes it a quick win to show to senior teams.

I love how easy it is to use and all the many options that are available.

Qualtrics is by far the best research software on the market. It's easy to use, functional, and all around great.

The Qualtrics survey platform also offers an offline application -- for an additional fee -- which is extremely weak.

One of my favorites is the ability to add a skip pattern in the survey. This is very advantageous when working in the social sciences field.

I have hated the reporting and dashboard functionality, as well as the administration dashboard.

When you mass send out a survey through Qualtrics, it often ends up going into people's spam folders. Also, sometimes the piped text features as well as adding contacts can be overly complicated.

However, while the base platform is great, the organization is far from perfect. I had numerous issues deploying the offline app.

Very easy to create and share surveys for research investigations. Exploration of already existing questions is good.

The ability to buy a single subscription for your entire organization can make this very cost effective, too.

Great for building surveys, has any feature you might want.

Qualtrics is an amazing, top of the line survey software, but it comes at a price.

Best survey use I've seen out there. Non linear question editing is superb and it is super easy to view mobile and desktop visuals.

This tools is fantastic for working with our Faculty and Researchers. They expect in-depth analysis and appreciate the power of Qualtrics.

I would highly recommend Qualtrics. It's a great program, but the learning curve itself could be better for newbies.

Great diverse array of options for the intuitive projects. Offers more survey creation and distribution than any other platform.

The customer support is the best I have seen. The help/resource page is extremely comprehensive and easy to follow.

Qualtric's advanced functionality allows us to really personalize our surveys with display logic, embedded data and a great salesforce integration.

There are some features that seemed hard to find to me.

We primarily use qualtrics for the ease of participant gathering, which it is excellent at.

Qualtrics is a very capable, easy to use tool. There are a lot of helpful resources online that can be used to make the most of the features.

The best part is that the tool is mobile friendly and you can organize your survey efficiently. I liked the customer service too as they are quick to resolve all queries.

We were impressed with everything Qualtrics had to offer right off the bat, and I've continued to be impressed with the innovations and improvements they've deployed over the years.

We've been using Qualtrics for over 8 years now. As a boutique market research firm, we were looking for a full-featured online survey tool that was also cost effective.

My experience with Qualtrics is awesome. So I want to continue use it.

Any issues we've had, or questions as far as question development goes, have been addressed immediately by the wonderful support staff.

I also value that the costur support is 24/7. This is especially important to me considering I do some of my best tech work at night.

US Dollar

Infegy Atlas is a marketing platform that helps businesses understand and analyze customers, competitors and brands. It is a cloud-based platform that enables users to convert keyword searches into actionable insights and leads. The product acts as a reporting platform, allowing firms to create personalized reports through a centralized database and customized templates.


Designed for businesses of all sizes, Infegy Atlas offers solutions including crisis management, campaign tracking, market research and more. It enables users to carry out audience segmentation based on demographics, psychographics and customer persona development. Additionally, collaboration tools allow marketers to share research data and monitor campaigns across social media channels.


Other features of Infegy Atlas include user reports, source distribution, idea visualization, multiple language support and sentiment analysis. The product is available on a monthly subscription basis and support is extended via documentation and phone.



LongDescription

Performance Management

Customizable Reports

Activity Tracking

Data Synchronization

Real-Time Monitoring

Sentiment Analysis

Collaboration Tools

Sales Trend Analysis

Social Media Monitoring

Dashboard

Third-Party Integrations

Social Listening

Reporting/Analytics

Survey Builder

Multi-Channel Distribution

Real Time Analytics

Audience Analytics

Influencer Tracking

Customer Segmentation

Brand Tracking

Charting

Multi-Account Management

Competitive Analysis

Natural Language Processing

Data Import/Export

Dashboard Creation

Multi-Channel Data Collection

Impact Measurement

Real Time Data

Performance Metrics

Filtering

Benchmarking

Visual Analytics

Activity Dashboard

Reporting & Statistics

Data Visualization

Keyword Tracking

Multi-Language

Real Time Reporting

Monitoring

Campaign Analytics

Trend Analysis

Competitor Monitoring

Keyword Filtering

Search/Filter

Hashtag Tracking

Tag Management

Data Source Connectors

Engagement Tracking

Email Alerts

Access Controls/Permissions

Ad hoc Reporting

Campaign Tracking

Categorization/Grouping

Configurable Alerts

Audience Targeting

Customizable Fields

Campaign Planning

Content Discovery

KPI Monitoring

Real-Time Notifications

AI/Machine Learning

Real Time Updates

Alerts/Notifications

Predictive Analytics

Customizable Templates

Customer Journey Mapping

Alerts/Escalation

Behavior Tracking

Campaign Management

@mentions

Email/Help Desk

Knowledge Base

Chat

51-200

201-500

501-1000

1000+

Infegy Atlas

In Person

Live Online

Webinars

Documentation

Videos

Qualtrics CoreXM is a cloud-based platform designed to help organizations generate sales insights and optimize product prices through analysis of customer experiences in real-time. Key features include feedback collection, concept testing, product prioritization, opportunity assessment and reporting.


The solution helps businesses collect feedback via pre-configured surveys, analyze open text responses using Text iQ, and measure customer sentiments through scoring. It comes with a statistical analysis tool Stats iQ, which lets team members forecast sales and identify anomalies through data visualizations. Additionally, employees can use the solution to monitor surveys and receive suggestions regarding a broken question logic, mobile incompatibility, or compliance issues.


Qualtrics CoreXM offers API-based integration, which lets users connect with various third-party applications such as Tableau, Salesforce, Adobe Analytics, Slack, Zendesk, Facebook Messenger, ServiceNow and more.


Mobile applications compatible with iOS and Android.


Pricing is available on request and support is provided via phone and documentation.



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