I love that I don't have to share my personal cell with clients and partners if I don't want to.

It was an overall excellent experience working with this product.

Easy to start with basic setup, very helpful customer support.

The software is easy to use, has industry-leading functionality, and a great support team to help with client questions and set-up.

Have good customer service. Most important features is before answering the call CallRail Shows automatically us from where it comes from.

It has a lot of integrations and always adding new ones. Support is responsive to inquires, which is another plus.

There are issues from time to time with bad numbers. However, for the most part their customer service is quick to fix.

The team at CallRail we're helpful from day 1. From assisting with integrations, to suggesting work arounds, to follow up and so much more.

User interface, especially desktop is really good. Best call tracking software ive used.

We received a lot of spam calls, and calls for other businesses that had just used the number.

I am very happy with Call Rail, I started to guarantee my services to all my clients if my advertising din't work I will give your money back. Call Rail helped me increase my sales immediately.

CallRail's customer support has always been great. I lean on them for set-up questions, and appreciate their willingness to help.

The UI is very nice, the tracking seems to do a very good job and is accurate. I love the ability to record calls and add numbers at will.

I love how helpful the keyword listening is in helping attributing the calls to their proper last touch channel.

We can easily focus on which marketing works well thus less effort, more effectiveness , better results.

It's outdated and highly in need of some upgrades. I hate how you constantly have to  refresh and sometimes I still miss text messages.

You can categorize your calls based on lead sources and track them all which helps in organizing and understanding where to invest more and where less.

They are quick to respond, friendly, and proactively reach out to discuss new features. The product itself is great, and includes pre-packaged reporting that can be automated to email.

There is really no reason to chose any other provider. Customer service is awesome, product is great.

Fairly easy to setup and get started and the ability to track all of your calls, which is great.

I enjoy how easy it is to set up a new number. I also like the integrations it had with platforms such as AdWords.

Very simple, yet powerful call tracking software. Reasonably priced, great customer service, and essential to tracking calls.

The technical support individuals know their product and were very helpful.

That really needs to be set in a cookie. However, I can't remember if that was a problem with CallRail or not, though.

They never answer the phone. Horrible customer service.

The reporting capabilities are nice - easily integrates with Google Analytics, Google Ads, and Google Data Studio.

CallRail is a great software and handles everything you need for tracking phone calls. It's helped our business very much.

Their service is great too, had a set up call / demo when on the free version before we even converted to a paid subscription. Easy to create call flows, get numbers all around 10 for ease of use.

CallRail just adds another tool for me to show my clients the effectiveness of our marketing efforts. My clients love it which is what is important.

Ease of use and set up is hard to match. Support and their responsiveness has always been outstanding.

I literally could not run my business without CallRail. Its extremely easy to use and flat out works at a great price.

More effective than competitors. Customization w/ multiple phone numbers works very well for us.

We love the ease of use for both the agency as well as for our clients. We also love the mobile app for us and clients.

The simplicity of use with the more than adequate capabilities.

Due to time difference dealt with via support tickets and wrong links were sent and if I need to talk to someone I could only talk at 5am or earlier to suit them.

Terrible experience, the most unethical firm we have used, terrible customer support. Charging users for a service without their authorization and refusing to refund.

Good software in general easy to use when everything is working properly.

The software really helps to convert a contact into a sales opportunity. HubSpot has an excellent customer support team and the platform has how-to and detailed demo section for the starters.

Great automations, and lot's of useful integrations. Support is excellent and the product receives regular upgrades to enhance the experience.

Hubspot makes it easy to track emails, create and implement forms and monitor leads. Great all-purpose software that's easy to customize exactly how you need and the customer support is fantastic.

Reporting and analytics data is robust; integrations (like calendar)and booking meetings & links are awesome.

Due to my lack of fluency in English, I ended up leaving some courses incomplete. And I believe that it did not happen only with me.

I love the fact that it continues to evolve as marketing evolves. It helps me stay up to date with best practices.

Hubspot is amazing, with great tools for list building, segmentation and email marketing. The process for building emails is easy and enjoyable and the workflow automation is a breeze.

I love how easy this software is and i love that its essy to navigate and find literally anyghing your looking for.

It works good and pretty easy setup  awesomeness of this setup is great and easy to use for the money it should be.

Personally, I am very happy with my choice. Not happy that the price continues to rise as my contacts continue to grow.

In This software I found awesome User Friendly and Dynamic option For Controlling teammates.

I have accidentally overlooked that property when I get on a roll and have emailed the wrong document to the wrong persona.

Support is bad, English only and often slow. Pricing has gotten worse over the years.

The ease of using the software is something superb. Also covering all the minute needs a company can have, in marketing, is amazing.

It helps in organizing your relationship with customers and helps in tracking leads. It helps in growing more traffic and converting them into visitors.

That it is free and it has amazing customer service. It’s really focuses on the consumer and company having a good relationship.

I find it super easy to chat with someone when I have a question and they are very hands on in helping you find a solution.

The only possible thing to dislike is the percentage threshold for Unsubscribes. Which can be annoying depending on the size of your audience.

Overall I have really enjoyed Hubspot and have been excited about exploring all that Hubspot is capable of.

Hubspot analytics are very terrible, and hard to integrate with Google Analytics.

The tool is very intuitive, the sales workflow is clear and help you to take control of your opportunities and your accounts. The alerts to contact your clients are very useful.

They helped us with customization. The price is excellent for the features and there is room to add things like marketing solutions as well.

I also manage my signature for emails and newsletters through hubspot directly to my gmail. It is very user friendly for someone who is not the best at technology and the help section is very useful.

What best suits me is the software's price, since I don't have a budget like the one I would like. However, HubSpot's tools allows me to handle my brand in a very professional way.

Ve been super impressed with the functionality and how much I can do with my email marketing using their software compared to other solutions out there.

Utilizing the features of this application I was able to launch to extremely successful sales campaigns. The application was responsive and the analytics were correct and useful.

This program is easy to use and easy to learn; we've been able to successfully onboard dozens of our employees to use the system successfully.

I like the email templates that help save time, how it can track who has opened a mailer or email and the ease of use in collecting a form.

One error in workflow or sequence can cause HAVOC across your account. There is no way to revert issues  without manually fixing them.

But I'm constantly learning about additional features that improve our ability to capture and convert leads. It integrates with everything and allows us to create amazing campaigns.

Hubspot has been super Easy to get started with and is great for a small start up with a free trial.

Overall, HubSpot is a fantastic tool for large corporations. Its integrated functions are outstanding and you can clearly understand how lead generation and sales funnels are performing.

Great, it takes time to learn all the details, it's not so easy from the very first use, but the support team is super helpful.

HubSpot customer service was the absolute worst experience.

US Dollar

CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses worldwide, CallRail’s marketing analytics and business communications software delivers real-time insights that help customers market with confidence. 

 CallRail has grown its award-winning platform from G2 top-rated inbound call tracking software to include form tracking, conversation intelligence, and business communications products. Fitting seamlessly into existing workflows, CallRail integrates with leading marketing and sales software including HubSpot, Facebook, Salesforce, and Google Ads and Analytics.
 Additionally, CallRail’s Partner Program offers affiliate, agency, and technology partnership opportunities, helping businesses earn, grow, and build with CallRail.  CallRail makes it easier for its partners to expand services, attract customers with greater lifetime value, and share revenue from referral sales. 

CallRail has been featured on the Inc. 5000 fastest growing companies and Deloitte Tech Fast 500 lists for multiple consecutive years. The Atlanta-based company is powered by more than 300 employees committed to delivering incredible products. They’ve earned CallRail spots on Inc. Magazine’s 2018 and 2019 Best Places to Work list as well as the Forbes Best Startup Employers list in 2020.  For more information or to view a demo of the platform, visit http://www.callrail.com.

LongDescription

Real-Time Analytics

Call Tagging

Call Transfer

Caller Profiles

Lead Capture

Customizable Reports

Access Controls/Permissions

Activity Tracking

Real-Time Monitoring

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Lead Distribution

Multi-Campaign

Call Recording

Call Logging

Customizable Fields

Call Center Management

Call Disposition

ROI Tracking

Data Import/Export

Call List Management

File Transfer

Call Routing

Recording

VoIP Connection

Lead Management

Mobile Access

Real-Time Data

Performance Metrics

Inbound Call Center

Call Scripting

Call Reporting

Multi-Channel Communication

Queue Management

Role-Based Permissions

Lead Segmentation

Workflow Management

Source Tracking

Caller ID

Event Triggered Actions

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Predictive Analytics

Chat/Messaging

Conversion Tracking

Keyword Tracking

Interaction Tracking

Web Forms

Real Time Reporting

Monitoring

Campaign Analytics

Lead Qualification

Customizable Forms

Call Tracking

Call Transcription

Tagging

Call Monitoring

Archiving & Retention

Third-Party Integrations

Call Tracking Metrics

Live Chat

On-Demand Recording

Online Voice Transmission

Pricing begins at $50 per month and includes 5 local phone numbers and 250 minutes. Every account includes session-level tracking, call recording, our top integrations, and unlimited clients & users.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CallRail

Webinars

Documentation

Videos

HubSpot is a leading growth platform. Over 52,000 total customers in more than 100 countries use HubSpot’s award-winning software, services, and support to transform the way they attract, engage, and delight customers. Marketing Hub helps companies of all sizes create a web presence, convert online traffic into leads that can be tracked and nurtured and analyze prove your true marketing ROI. Marketing Hub is built to serve B2B and B2C customers in a variety of segments, including software, technology, accounting, construction, retail, real estate and more.


Marketing Hub offers a variety of solutions to attract more visitors, convert more leads, close more deals and ultimately delight more customers. With integrated blogging, and content creation tools you can create more of the content your prospects crave and make it impossible for them to miss it with SEO optimization built-in. Next, convert more leads with landing pages that take minutes to build and launch and add a form, CTA, or live chat with ease. Nurture leads with world-class marketing automation and turn happy leads into delighted customers.


HubSpot is comprised of Marketing Hub, Sales Hub, Service Hub, and a powerful free CRM, and gives companies the tools they need to Grow Better.



A/B Testing

Website Analytics

Customer Surveys

Multi-Channel Marketing

User Management

Social Marketing

Google Analytics Integration

Keyword Rank Tracking

SEO Management

Customer Segmentation

Drip Campaigns

Responsive Web Design

Multi-Account Management

SSL Security

Real Time Editing

Campaign Tracking

Competitive Analysis

Pipeline Management

Post Management

Lead Database Integration

Calendar Management

Automated Publishing

Collaboration Tools

Content Library

Campaign Scheduling

Social Performance Management

Template Management

Campaign Segmentation

Email Tracking

Campaign Planning

Lead Generation

Email Templates

Subscriber Management

Contact Management

Lead Verification/Validation

Content Management

Form Builder

Conversion Rate Optimization

Email Marketing

Social Media Monitoring

List Management

Click Tracking

Marketing Automation

FREE: $0 
Website lead capture and tracking for solopreneurs and beginner marketers.

STARTER: $15 per month
Website lead capture and tracking with customizable forms and deeper insights, for solopreneurs and beginner marketers.

PROFESSIONAL: Starting at $800 per month (billed annually)
Scalable, automated inbound marketing campaigns for more experienced marketers and growth marketing teams.

ENTERPRISE: Starting at $3200 per month (billed annually)
Scalable inbound marketing campaigns with analytics and reporting, for advanced marketing teams.

CallRail vs HubSpot Marketing Hub

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