Supporting HCFA/UB/WC/NF clearinghouse claims, MedicsPremier is a practice management system with EDI features such real time Vision claim tracking, on the fly denial management and resubmissions, pre-appointment batch verification of benefits, and automated EOB reconciliation via ERAs.
The system can produce alerts while scheduling appointments if the selected provider is not authorized by the patient’s insurance. And, its Medics SMS interactive appointment reminder texting works to keep resources, staff and revenue optimized with minimal gaps.
MedicsPremier automatically generates patient statements once balances become their responsibility. The system has A/R and collections capabilities including collection agency-type tracking and follow ups.
User defined reports, KPIs, and analytics can be displayed in a number of formats with exportability to Excel. Data can be drilled into for more detail and reports can be configured, saved, and scheduled to compile at user-defined intervals.
MedicsPremier can operate under an unlimited number of tax IDs, or a single tax ID. The system’s audit trail monitors system use by login.
MedicsPremier can be obtained with the Medics EHR as a single, unified solution or separately as needed with HL7 interfaces to other EHRs and systems.
Shelby from MAD Billing Service, LLC
Specialty: Billing services
Employees number: 2-10 employees
Training was simple and easy to learn. This software is extremely user friendly and if there is something you don’t know, customer support is very helpful.
Sometimes the system crashes and you have to restart it or reinstall it. That’s really the only con I can think of.
Claudia from Drs. Rosenthal & Siekanowicz
Specialty: Orthopedics / sports medicine
Employees number: 11-50 employees
That we don't have fill in different tabs on patient demos. Being able to print bills and letters and save them on pdf format.
can't print the adequate reports for our practice. Not being able to fix our own custom forms. Huge cons is that we have to constantly making sure the insurance order is clicked otherwise the the hcfas wont print...among other things. No very happy with this new system.
Tyona from Perry Family Medicine
Specialty: Family medicine
Employees number: 2-10 employees
In our office it is great because we can create the system to work with what we do daily. The system is easy to use and if there is any a system problem I get help fast. If I ever have any questions I am able to get them answered and shown how to do things.
That you get to create temples that best suit your office.
System errors that accord sometimes.
Debra from Horizon Medical Group
Specialty: Internal medicine
Employees number: 11-50 employees
I manage a 5 Doctor medical practice in NYC and used it for 6 years
Very easy to learn and very user friendly
The practice management reports are terrible. Very difficult to compile and very poor selection
Have lots of patience if you need help. Tech support is not very responsive
Ro from CYNTHIA J MACKAY MD
I get fast service whenever we need it. The work is completed quickly.
If you need to reinstall after a crash, you will pay close to what you paid to get the system in the first place. Shouldn't be, when you are paying an annual fee to maintain the service.
Check this one out for sure. I quickly picked up using all aspects of it, although I am not a super experienced computer user.
The best option is cloud based use.
Rory from Park Avenue Medical Professionals
Product is user friendly and the after-support is strong.
There are no issues with the product/vendor. any issues are insignificant that it is a waste of time to even think about it.
If you have a team with some computer literate and others not so proficient, this would be the right system. It does not hold back those who are fast and knowledgeable with computers but also very user friendly for those who are less confident. when evaluating, the most important aspect to look at other than the system itself, is the "after care". they do a great job of it.
Kristine from The Center, LLC
Specialty: Mental & behavioral health
The posting process is elegant and easy. We are able to easily create records for new patients, although the system will not tell you if you have a duplicate entry nor are you able to delete an entry even if duplicated
We cannot look up mental health benefits in any useful way, despite being assured we could. We cannot use the product for payroll because of repeated inaccuracies in the way the system seems to randomly miss ERH payments. Submitting claims is not the "push of a button" we were promised, but rather a 27-step process (yes, we counted). Customer service is hit and miss. Some folks there are conscientious and thoughtful, others are impossible to understand or apathetic at best. At one point the system was down for two days and not one of our calls to customer service were answered nor were any of our multiple email requests for help.
Get every feature promised put in writing along with an agreed upon reduced fee for what you will pay if the program does not do what they say. Also, get the initial sales pricing in writing.
Adriana from Heartland Anesthesia LLC
I like that it is easy to use and enter the information. We just sent our first submission yesterday, so I don't have much experience. So far everything has been very positive. From the salesman, Larry, to John who trained us and Marisol who helped with the submission, everyone has been excellent!
Haven't found anything yet. Every time I've had a question, I call or email, and I get a immediate reply or call. If it continues this way, you will definitely stand out as the best customer service company!
I'm sorry I don't have much to contribute here because we haven't used it enough. I think it delivers all that was promised.
Trish from James R. Clarke, P.T., P.A.
Specialty: Physical therapy / rehab
I like the ease of the drop down menus and customized reports. The scheduling module is easy to customize with color-coded appointments.
Sometimes it is difficult to customize for physical therapy as opposed to physician office.
The only thing I would recommend is to look at web based software vs. purchasing servers, etc. as we did 12 year ago. However, that may have changed since that time.
Karol from Susquehanna OB GYN
The system is working fine for our practice.
Easy to use; easy to train.
Reports are limited; support often hard to understand; someone has to call back.
Sheila from Small Business Success, Inc.
I would recommend Medics Elite to most physician practices.
System works with windows operating system which most companies have on their computers and most employees are able to use it without diffuculty as it is an environment in which they are familiar. Access to data can be limited, based on the need to know of the employee-great for HIPAA. Excellent support for questions on the program itself.
Does not have flexibiliy for modification as well as Unix/Linux operating system does. Therefore, Advanced Data Systems is limited in meeting needs for something special. There is no SQL manual and support can be frustrating on this subject.
Trish from James R. Clarke, P.T. P.A.
I would recommend this product because it is easy to learn and easy to use on a daily basis
Easy to use
Monthly statements are not always user friendly for the patient. They are somewhat difficult for them to understand. I've never been able to priont previous patient payments on regular monthly itemized statements.
Joyce from PSHDC.com
I would recommend this product to people who are looking into switching systems.
Window base is very easy to use and explain to new employees on the use of system.
Tech support is always very helpful.
None that I can think of.