AdvancedMD for Physical Therapy
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Most Helpful Reviews for AdvancedMD for Physical Therapy
1 - 5 of 24 Reviews
Anonymous
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Everyone at Advanced MD has been so helpful, knowledgeable, and has made the experience a pleasure.
It makes my job easier and will help me with focusing on my clients. I am looking forward to using this product for many years. The billing aspect of the software also is quite intuitive and it makes a difficult job manageable.
PROSIt is very intuitive and offers many options to personalize the forms. Claims submission is fast and easy.
Dana
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2017
great accounting & EHR program- easy to use, very detailed & avail 24/7-better w/ ea update.
more than I expected. The accountability for finance is complete. The EHR area is wonderful. Having the program available anywhere is fantastic. PC and Mac perfect!!!!
PROSI am a manager and therefore have full access. There are many features I rave about. The work flow ease from front desk personnel to billers to providers is amazingly user friendly. I do like that there are access limits to set for each job title within the company. The accountability of each service date is complete financially as well as historically. The scheduling module can be as complete as you design it. The fact that we are able to customize certain areas is absolutely wonderful. The EHR portion is very complete. I like that AMD allows additional information to be added at anytime to a patients record not effecting the scheduling. I also like that we are able to access this program on our Ipads for quick usage. I am glad we are able to export reports to excel to manipulate information as necessary. I rave about your program all the time! I have worked with three other programs and am the primary person that hand picked your company's program for Therapediatrics.
CONSThere are always quirks in any system. REPORT ACCESS* and referral/authorization areas could use improvement. I do find that important reports for business purposes such as for finance, current active clients, marketing, HIPAA, rx renewals, referral counts, etc are not accessible unless your purchase an additional module with AMD. There is not a report that pulls all current active patients. There is a report that pulls discharged or deceased, and there should be a report that pull all active only. The referral area does not count referrals/authorizations the way the insurance companies count them, which is critical for our industry. Every single client comes to us by a script and could be accompanied by a referral or authorization. I would like to see this area reviewed to its usefulness for our industry.
Matthew
Medical Practice, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed September 2019
Not the best for PT
We recently tried switching from WEBPT to AMD but we lost more money than we gained from the switch so we will be switching back to WEBPT. The problems were being solved but more problems were surfacing and we do not have time for solving more problems and not seeing patients along with not being medicare compliant.
PROSImporting information for medical history was easy as patient did that at home and automatically went into our evaluation.
CONSNot universal for all PT conditions and was not able to be medicare compliant due to inability to fax documents.
Reasons for switching to AdvancedMD for Physical Therapy
Thought it was going to be easier and quicker but it was not so we went back to WEBPT.
Solvita
Mental Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2018
The system is hard to implement, once it is implemented for most of the parts working smoothly.
I am able to run practice from one software.
PROSThe reason we choose this software for our practice to have an opportunity to combine all of our needs in one system to be able to run smooth day to day functions. From scheduling patients, sending automatic appointment reminders , medical records, great billing possibilities EDI/EFT, credit card charges, and variety of reports. All functions within one system.
CONSIf something does not work properly, some times, it takes for ever for support to figure out the problem and how to fix it.
Gena
Mental Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2017
Primarily positive although recently there has been very slow response time
I like the ease of being able to schedule, send claims, get answers. I am impressed with almost all of the representatives I talk to. Your software is expensive but the savings and efficiency has been worth it.
CONSRight now there seems to be some response time issues. I have noticed it since adding the new scheduler format and am hoping it is just issues that will soon be fixed. The wait time can be extremely long and using the actual wait list often locks up the system completely.