Qualifacts Credible
About Qualifacts Credible
Qualifacts Credible Pricing
We are happy to discuss solutions and pricing for individual agencies. Qualifacts offers three EHRs – Credible, CareLogic, and InSync - our team of experts will help you find the best solution based on your location, programs, and specific needs. For additional pricing information, please request a demo.
Starting price:
$45,000.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Qualifacts Credible
1 - 5 of 50 Reviews
Chris
Verified reviewer
Mental Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2018
Credible
I love that all of the client's information is readily available and displayed on their page. It is easy to use and navigate from page to page.
PROSI like that I can easily find my client's information on the side tab. It is easy to locate files and find what I am looking for. I love how I can track my progress and see how I am meeting the needs of the clients that I see. I love the fact that there is a contact tab and it shows everyone who has a release for information.
CONSI do not like that if I put the date of a service before putting in the notes, the date does not always save to the signature page and I have to put the date back in.
Ray
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2022
Credible EHR: Everything You Need in One Place
Overall, the experience has been pretty smooth and comfortable. Any time I have run into difficulty I have had great support from the employees at Credible.
PROSClinical documentation, scheduling, and team communication are all in one place. This software lets our therapists and behavioral health techs get everything they need completed under one roof with ease. The user interface is friendly and can be learned quickly. There is continuous support from the Credible team that can be accessed from live online chat and phone calls, and the support ticket submission system is great when you need help with a progress or have an issue that needs to be looked into.
CONSSome employees report system outages and lose the notes they are writing, but this is usually due to leaving the EHR open and unattended for too long, at which point the system will log them out to protect the risk of PHI information being left open and unattended.
Reasons for switching to Qualifacts Credible
We were in a period of growth and needed an EHR with more features and functionality to support more clients in service.
George
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed August 2019
EHR review
The company started with a good product . It has not been managed well to improve performance and reliability. The is not new generation product coming and only add on to existing. Does meet regs on
PROSAbility to use custom forms and BI reports
CONSMaintenance updates break things and cause issues to resolve related to it. Having to touch every workstation to reset browser each time. Data center is not reliable and has issues with performance and consistency over time.
Reason for choosing Qualifacts Credible
Cost
Reasons for switching to Qualifacts Credible
2010
Vendor Response
Hello, thank you for sharing your viewpoint. Over the past 19 years, Credible's remained committed to continually delivering a reliable, high-quality product with stellar customer support. We recognize that at times despite our best intentions, we have made missteps that need to addressed and corrected. We do not guarantee that we will be perfect, but we do guarantee that we will always be committed to improving and providing the very best technology and support in behavioral health. We would certainly welcome a deeper conversation to better understand your challenges and concerns so we can determine how we can best resolve them. Thank you.
Replied August 2019
William
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Credible Review
There are many features that we like about Credible: ease of use, reporting, and administration. Credible is easy to use and only takes a few days for new staff to get up to speed with Credible. Credible has four levels of reporting: advanced search, export/import, Ad hoc queries, and business intelligence. These levels enable staff to quickly pull data from Credible and our IT department to create complex reports. Administering Credible is nicely organized in an Admin tab and is supported with plenty of documentation and training courses. Credible also has a robust security matrix that allows us to assign specific access to staff to keep data secure.
CONSWe least like that Credible does not have integration with our financial software and we would like to see more form enhancements.
Reason for choosing Qualifacts Credible
Credible provided the most flexibility and features at a reasonable price.
Laura
Mental Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed September 2022
Credible works well for us!
This product is more intuitive than our last one. It is easy to navigate and most staff have adapted quite well.
CONSNot as many internal validations as we would like; customer support could be better; form builder could have more features.
Reason for choosing Qualifacts Credible
Had the features we most needed. Was more affordable than Netsmart. Had a mobile solution that our staff was really excited about!
Reasons for switching to Qualifacts Credible
They were sunsetting their product