About TriMed Complete

TriMed Technologies developed TriMed, a hybrid medical solution for physicians and medical practices in a wide realm of specialties such as cardiology, family medicine, mental & behavioral health, occupational medicine, surgery centers and more. The solution can either be deployed on-premise or hosted in the cloud. Key features include medical billing, patient scheduling and accounting. 

One of the features we like is the Custom Clinical Reporting. This component gives users the ability to evaluate significant, precise trends pertaining to patients, physicians, procedures, and other data. Being able to appraise this information can provide not only a higher level of patient care but also track procedural trends.

An additional add on the softw...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

22 Reviews of TriMed Complete

Average User Ratings

Overall

4.95 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(21)

21

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 22 results

July 2019

Sharon from Children's Medical Associates

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

SO glad we chose TriMed's e-Medsys for our practice!

Pros

The customer service is absolutely superb! The system is easy to learn, very functional and supported by an amazing team of professionals. None of the people in our practice as computer "geeks" so having people help us out so well from the get-go is wonderful. We are able to implement changes with just a phone call and have truly made this system "our own". We looked at many systems and none were as pediatric oriented as e-Medsys can be and we will not be looking for another system!

Cons

Reports will do great things but sometimes it is harder for us to figure out how to set them up ourselves. But TriMed always will do them for us and save them so we can use them in the future. Otherwise cannot think of any downsides to using this system!

Reasons for Choosing TriMed Complete

Not as user friendly as TriMed, too many clicks needed to access information and not able to make changes to our system as easily as TriMed can do it.

August 2019

Melissa from Newton Family Physicians

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

E-Medsys

I cannot imaging entering into all of the current quality programs without this software. The reporting features are very customizable. The customer service that we get from our vendor with this software is exceptional.

Pros

The functionality of this product is not limited. The ability to customize to meet the needs of the changing payment models is without a doubt crucial. The ability to connect quality clinical staff directly to the clinician has saved us time and effort. The customer service that comes with this product is still individual and not so big that you have to wait for days for help. This product is hands down the most forward thinking EMR and team that I have seen.

Cons

The most frustrating thing is there are not tons of users in my immediate area. But our vendor has made it pretty easy for us to connect to other users.

Reasons for Choosing TriMed Complete

Custom features not your typical out of the box EMR system. Customer service.

July 2020

H. Matt from H. Matt Smith MD P.S.

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

Long Time User

Before I used TriMed I was on some nice paper charts but by using their EHR and office management softward (E-Medsys) I was able to reduce my staff and streamline office efficiency. Everything at all times was at our finger tips so that we were able to investigate and solve queries in real time without resorting to lengthy dives into the "bowels" of the software. The EHR software is very intuitive, well laid out, simple to use.

Pros

Electronic Health Records can be the bane of the practicing physician. So many are nothing but a multitude of check boxes and take as much time to fill out as to actually see the patient (or so it seems). Trimed, which I have been using in one iteration or another since 2002, allows the user the flexibility of text while allowing the user to determine the # and frequency of the more standard scripted boxes. The text is infinitely flexible with the use of add on sub-notes. The office management module is intuitive and easy to use and was extolled by my staff to colleagues in other offices. I have always found the support I receive from TriMed to be as good or better than any other piece of hardware or software I've ever purchased.

Cons

The superimposed monitoring for key performance parameters was difficult for me to set up and understand but I think that some of this is due to my having a small office and being reliant on my own abilities (not the greatest).

Reasons for Choosing TriMed Complete

I had visited several offices running different kinds of EHR and office management software and questioned their users at length. I also spent time in these offices observing the work flow and how well each EHR dealt with the day to day problems of patients and financial data. At the time we had a local rep who assisted us in installing and customizing the TriMed software. Going with this EHR, as I have for the past 18 years, was one of the best business and patient decisions I made when I set up my own practice.

September 2020

Heidi from Winston-Salem State University

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

September 2020

Great Product!

We run a pro-bono clinic for underserved individuals in low-socioeconomic regions, and they have been quite generous to help us with our programs. They have been very responsive to our questions and worked with us to get a program that would fit our needs. The software was very easy to implement, which was important because we have a volunteer base to help with treatments, and the therapists & students needed to learn quickly. We've had little to no issues with learning the system, even with those individuals who are not very tech savvy. The transition to telehealth has been relatively easy using TriMed- It's been extremely important during COVID-19, since all of our pro-bono treatments are now taking place online.

Pros

It is pretty intuitive to use, and our occupational and physical therapists easily learned to use it. We have had wonderful support for any questions or issues we've had, and I have been amazed at how quickly they responded. They have been able to customize our forms to fit us- exactly how we wanted, and have been very responsive to any further modifications we needed. There were also no upcharges, which is great.

Cons

This software seems to be very flexible, so any forms or features that we didn't have right off the bat, they were able to assist us in putting in place.

Reasons for Choosing TriMed Complete

They were very responsive to our inquiries & questions, were able to work with our pro-bono clinic's unusual staffing and budget, and the software was easy to use & customizable.

August 2020

Mark from Triad Pediatrics

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Easy to Onboard

They are quick and responsive to our feedback. Their staff is not only super knowledgeable, but kind and warm.

Pros

It is intuitive in the flow of the note. I love the pre-populated advice that you can click on to give to patients so you are not saying or writing the same thing hundreds of times. I also love the end of visit summary where I can message the family with anything personally pertinent to their child as well as the ease of use of the portal email tool.

Cons

Sometimes there are a few too many clicks to click to get something done, but that is minor.