Juvonno
About Juvonno
Juvonno Pricing
Includes 1 License +$29 per additional license Please contact Juvonno for further pricing details.
Starting price:
CA$55.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Juvonno
1 - 5 of 28 Reviews
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Easy of functionality makes life easier
It has been very good I am just starting at my new job been there for 2 months but love that we use Juvonno.
PROSIt has made the process of checking in patients billing them looking at their records very easy.
CONSSometimes the billing can’t be void easily.
Laura
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Third time was the charm!
I spent a lot of time looking for the perfect software for us, and used two other programs before Juvonno. Their sales team was amazing and was so patient with all of my very detailed questions. I really wanted to make sure that this was the right one as I didn't want to have to switch again. They have a great support team and they are always willing to listen to suggestions of how the software can better work for you.
PROSI used two other clinic software programs before deciding to switch to Juvonno. Neither were a great fit for our clinic. Juvonno has ALL of the features I need, including all integrated billing platforms. It is very user friendly, has a fantastic patient portal with online booking capabilities, excellent MVA treatment management features and is highly customizable to make it work the way you need it to. We have a very large clinic so I also really like the J-comm feature that allows team communication right in the software. Two-way texting built in is also a rare software feature that I truly love having!
CONSMy only request would be to have different description options for services for online booking. Patients don't often understand exactly what they need to book when we need to have insurance-related descriptions for services. We have a lot of complicated service options and this would help to make that easier. The form customization is a little complicated, but they are there to help and once you get the hang of it, it becomes easier.
Reason for choosing Juvonno
Aesthetically pleasing, easy to use, amazing features that I am still discovering daily, but most of all because it had every feature I needed already built it!
Reasons for switching to Juvonno
Neither software worked well on its own for the complicated nature of our clinic and services. Juvonno seemed to have it all and from my experience thus far, it does and I am incredibly happy with it.
Carolyn
Alternative Medicine, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Great product
Juvonno is easy to use with a load of features! Bills MB Health. Simple display, online look up.
CONSWe had trouble setting up MB Health which lead to some major issues. We also find the direct billing of Telus Health not as clean and easy as just doing it manually with the other insurance companies.
Reason for choosing Juvonno
Juvonno bills Manitoba Health - this is not offered with any other modern EHR system. So THANK YOU!
Reasons for switching to Juvonno
DC Max. Outdated and not user friendly. Very hard to get what we wanted out of it.
Mohammad
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed June 2022
Has potential, but needs better management
Good software, with a not-so-good team behind it.
PROSThe software has massive potential. It does have a lot of good features, like fax, text, and more.
CONSHas quite a lot of cons. Support is almost non-existent. They have a "number" you call, but it just goes to [SENSITIVE CONTENT]phone, [SENSITIVE CONTENT], and in the 2 years we have been with them, not once has he picked up. The system also has so many glitches and constantly has issues, and they never acknowledge them, but instead blame you and say "you just don't know how to use it". E.g. the internal email and text buttons have randomly disappeared. Recently had an issue with the invoice descriptions not showing up on invoices, and they claim it has always been like this, when it has not. They do make you crazy sometimes because they keep denying things even though you and your 13 staff members have used this feature a million times, then when it randomly disappears they claim this feature never existed. They really, really, really need to improve their support and customer service skills. They need to hire more people, have a real dedicated line to support because you will be dealing with at least 1-2 problems a week with Juvonno.
Reason for choosing Juvonno
Jane was too expensive.
Reasons for switching to Juvonno
Juvonno had more features
Vendor Response
Hi Mohammad, Thank you for the review. You are correct that our toll free number can get quite busy which is why we try to recommend to use our Support Chat system as our response time is very fast there. The issue with the communications features being hidden temporarily was due to the extensive system update to all the communications features including an improved security model for those features which was outlined in our update release notes. I will talk to support about improving their communications with you and your team to ensure a more detailed explanation of changes is sent to you. We are currently working on a complete overhaul of our online knowledge-base with the addition of more video tutorials as well to hopefully help with support and improve your experience with our software. Sincerely Terry Davison President Juvonno Software
Replied June 2022
Yaara
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2023
Thank you juvonno
Reporting system Patient communication Charting Easy to use
CONSSet up for charts Setup for consent forms
Reasons for switching to Juvonno
Chart notes were not an option Server not in Canada
Vendor Response
Hi Yaara, Thank you so much for your fantastic review! We're thrilled you find Juvonno easy to use, especially for reporting, patient communication, and charting. I noted the setup for charts and consent forms – we're on it! Your feedback is gold. We're delighted you made the switch from vcita, and we hope to keep exceeding your expectations. If there's anything specific you'd like us to enhance or if you have more insights to share, feel free to reach out. Best regards, Patty Romeo VP of Marketing @ Juvonno
Replied January 2024