Raintree Systems
About Raintree Systems

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Showing 8 reviews
Chelsea
Company size: 501-1,000 employees
Time used: More than 2 years
Review Source
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
November 2017
Great software
Pros
Easy to use, easy to navigate. I was able to quickly learn this software and implement into my daily practice.
Cons
Software can run slowly sometimes, which decreases efficiency. This may have been attributed to my slow internet.
julie
Company size: 1 employee
Industry: Hospital & Health Care
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
3
FUNCTIONALITY
3
September 2020
Raintree is a great product for people who are tech-savvy
My overall experience with Raintree is neutral. I currently use several different EMRs for several independent contracting positions and Raintree is not my favorite program to use, but it definitely ranks higher in terms of functionality and ease-of-use compared to some of the other EMRs I use.
Pros
I really like how Raintree has many time-saving features that are geared towards making therapists' documentation easier and faster. Once you get the hang of it, it's relatively easy to use and it has some nice features, such as the ability to save frequently used goals, evaluation templates, and frequently used phrases.
Cons
It definitely takes awhile to learn the ins and outs of this system. Therapists who are not as tech-savvy may struggle to figure out the interface. Sometimes it seems like there are a lot of unnecessary hoops to jump through in order to get what you are doing accomplished, such as multiple windows to click through. It sometimes seems overly-complicated but I can see how upper-management likes the integrated billing system.
Jessica
Company size: 2-10 employees
Industry: Health, Wellness and Fitness
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
January 2023
Physical Therapy Clinic Manager Review
Overall, the software is relatively user friendly however, the different components that a doctor or nurse uses verses what an office manager uses need to be more intergrated so we can see what all is being done inside the chart.
Pros
Overall, I like this software. However, I wish there were more alerts built in to flag when a chart has missing parts of crucial information upon building an emr for a patient.
Cons
The help section is not helpful at all. No relevant information related to search queries.There is not a comprehensive all inclusive help section to answer every possible question.
Response from Raintree Systems
Jessica - Thank you so much for taking the time to leave a review for us. We appreciate your candid feedback. We continue to work on evolving our therapy and rehab solution, and your feedback here is very helpful as we look to improve. We appreciate you and are thankful for you being part of the Raintree family!
Replied January 2023
Anonymous
Company size: 1,001-5,000 employees
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
March 2018
Was easy to use for patient care
Pros
The way the software was organized made it easy to use and input data. The flow made sense for treatments and overall care
Cons
It would delete information if theres were inputted in the wrong order. Did not always flow correct information forward
Jenni
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
April 2018
Has everything you can think of in a billing program
Pros
I like that it has literally everything you can think of to write note/evaluations and for billing. It's VERY specific and you can miss anything when writing a note or trying to sign off.
Cons
There seem to be a lot of boxes and clicking in order to complete a note in a hurry. If I click save I don't feel like I should have to hit yes three times as well. Also wish things such as billing codes would save week to week and then if needed you could go in and edit.
Mia
Company size: 11-50 employees
Industry: Hospital & Health Care
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
August 2018
Nice therapy software
Pros
I love the features for pictures of the client. It makes it easier to recall the patients.
Cons
There are some reports that I would like to pull together that RainTree can’t easily compile
casey
Company size: 11-50 employees
Industry: Hospital & Health Care
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
August 2018
My Raintree Review
it was great for a pediatric therapy clinic
Pros
I loved that it was geared towards pediatrics. that is harder to find.
Cons
i did not like that you could not access it without downloading the software onto your computer. it isn't all online. if you want to put it on an ipad that was additional money as well. would be best to just log in to the website and go.
Anonymous
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
May 2018
A decent documentation system
Pros
Raintree helps keep client goals and objectives organized and provides an easy way to check off whether or not goals were addressed during that session or not
Cons
The system sometimes takes a long time to open and I've been kicked out of the program and lost my work a few times.