DonorView vs NeonCRM

DonorView has 76 reviews and a rating of 4.47 / 5 vs NeonCRM which has 430 reviews and a rating of 4.42 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.47 / 5 (76)

4.42 / 5 (430)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 22, 2020

October 13, 2020

Pros/Cons

  • Pros

  • The ease of use and the newsletter feature is very good.

  • The user interface is really easy to navigate. The company support is excellent and all questions/training is dealt with in under 24 hours.

  • Cons

  • Some aspects are not intuitive. After struggling to figure how to do various tasks, we have found the help support to be quickly responsive, though.

  • The email functionality is good, but not as user friendly as Constant Contact. It's worth it though, having all of our databases in one system.

  • Pros

  • I love having all our data in one place! Also having an app that allows me to get contact information after hours is extremely helpful as well.

  • I love how easy the main interface is to use. It is also very easy to get in touch with customer service when you need direction learning how to use a new feature.

  • Cons

  • Managing this system is almost a full time job. The data upload process was complex to say the least and unless payments are processed through Neon, the continued data entry can be quite tedious.

  • there are a few quirks on limitations with reporting and social fundraising but they are totally things you can work with to get creative.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux