Auvik vs Germain UX

RATING:

4.6

(72)

Auvik has 72 reviews and a rating of 4.64 / 5 stars vs Germain UX which has 129 reviews and a rating of 4.84 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (72)
4.8 (129)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
April 2, 2024
April 22, 2022
Pros/Cons
  • Pros

  • Its user friendly and speeds up troubleshooting 10 fold for us. The network maps are very detailed and its nice to launch a remote session out of Auvik.
  • The interface is quick, easy and intuitive. The map it creates is pretty and the ability to drill down through the devices is great.
  • Cons

  • Being forced to get advanced traffic insight licensing for all the devices on a tenant, when it makes sense to get it only for some of them. Also, being forced to a 40 nodes with basic licensing.
  • Portal is a bit slow to load, no native Hyper-V collector, a little complicated for learning how to administer, unable to embed or download visual map.
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  • Pros

  • Good information is like IP address and analytics are there on right. It can be helpful in debugging some unreproducible errors and can be also helpful in finding marketing strategies for conversions.
  • The Left menu and search is very user-friendly also, I liked the filters, they are not visible at first, but once you get there it is easy to use and very useful.
  • Cons

  • I did have trouble editing fields. It would not let me delete characters and I would have to remove the wizard and start over.
  • Too many options sometimes are not good because the user will confuse which option that suit their needs.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos