BasicFunder vs DonorPerfect Fundraising Software

BasicFunder has 33 reviews and a rating of 4.61 / 5 vs DonorPerfect Fundraising Software which has 610 reviews and a rating of 4.49 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

BasicFunder

DonorPerfect Fundraising Software

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.61 / 5 (33)

4.49 / 5 (610)

Ease-of-Use

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

Last Review Written

June 26, 2018

December 31, 2020

Pros/Cons

Pros
The customer service we've received from BasicFunder has been FANTASTIC. They are always very helpful in answering our questions and expanding the program to meet our needs.
The reports that are able to be produced. Mostly I love the software program and recommend it. The customer support is very helpful and always willing to take the time to explain.

Cons
The "in memory" and "in honor of" letters and notifications are a little awkward in that you have to set up each honoree individually and link to recipient. Once you figure it out, it's easy!
While you may not need to send things often to Microsoft Word, when you do, it exports things in RichText format. This will be frustrating to some.

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Pros
Donor Perfect is very user friendly! Easy to use and the customer service is EXCELLENT!
Easy to use, with great customer support. Does what it's supposed to do. I love that it is in the cloud.

Cons
Report is a little tricky at times but Support is always there to assist,
Making the change a few years ago from the offine product to the online product was a bit scary, but the transition was seamless.

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Pricing

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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45 Recommendations

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Pricing Guide

2020 Nonprofit Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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