Donately vs NetSuite

Donately has 130 reviews and a rating of 4.40 / 5 vs NetSuite which has 725 reviews and a rating of 4.10 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Donately

NetSuite

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.40 / 5 (130)

4.10 / 5 (725)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.5 / 5

3.5 / 5

Functionality

4.0 / 5

Last Review Written

March 11, 2020

December 18, 2020

Pros/Cons

Pros
Extremely easy for our customers to use! Great customer service!
The user interface for the giver is easy to use and clean, and looks good on our website. We love that there's an option to make a recurring gift and that we can fairly easily change the interface

Cons
Need more support to Asian Countries. Not getting any notification when recurring donation stops. Need features to customize the donation page more.
When Embedding form to other websites, sometimes getting issues. Need support to more services. Add features to support other currencies as well.

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Pros
easy to use, easy to learn and very functional
I like the ease of use, reporting features are great, and overall experience is excellent. I also like the fact that I can be anywhere in the world and log into my account.

Cons
When going deeper into editing, it can get a bit confusing, but it is easy to learn what steps you have to take to edit a particular piece of a page.
Though it is a great software, customer service staffs are not well trained and not very knowledgeable about the product.

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Pricing

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

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Pricing Guide

2020 Nonprofit Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
Unexpected costs
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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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