Based on the feedback we received from our event participants, the software has been very easy to use, which is very important to our Charity.

I signed on to this program because it used to be FirstGiving and they had a very responsive support and customer service department.

No customer service other than emails. Adding additional institutions go into a black hole with no follow up by CS.

I love the software, I run an event entirely on my own each year & the platform is so user-friendly.

I like the setup and ease of entry of donor information and tracking how much donors give.

I never feel like my questions are irrelevant. The support team helps me learn more about the program, which I am very thankful for.

I am less than two weeks in and very frustrated.

The overall experience has been positive and does help us keep track of our donor database and donor amounts, which will help us create a capital campaign and other fund-raising opportunities.

It's clunky, hard to navigate and use, expensive. The user interface looks and feels very dated.

I have had to complain twice about the same technical issue. The problem takes weeks to get fixed.

Effective, courteous and well explained, excellent customer service.

It's low cost, it was easy to put the donate widget on our website, you can store a fair amount of information in donor profiles.

It's very user-friendly and easy to navigate and share with others.

Some parts of the interface don't work and it takes weeks for the company to fix. Only three customer service people tend to the entire country; very poor efficiency.

This is one of the most easy fundraising software programs to master. Super user friendly and easily adaptable to any event or organization.

I like the support team and the reasonable cost. I also like the way reports are set up and accessed.

Easy of use still learning all of the uses and how to use it best for my organization and my board members.

Sometimes the grids can get complicated and hard to see, and sometimes it is difficult to look things up if you are unsure what the exact spelling of something is.

Thanks for all the support... every time I called I received excellent customer service. The First Tee of Dallas, who has also expressed having a great experience with FirstGiving, referred us.

I have no recommendations for others utilizing this software.

We have been using Bidding For Good for many years and it just keeps getting better.

I don't like the many difficulties I had setting up site and having to rely on customer support for some of the administration.

I had a lot of trouble this year loading pictures to illustrate my items. I've never encountered so many error messages as I did this year.

This product is easy to use, and provides me with a safe, secure and trackable way to make a donation.

They have been able to reproduce the excellent, user friendly software that was on the desktop and put it in the cloud.

I have been having issues for days and no response other than one email this am saying they left a voice mail for me, when there is no record at all on my phone of a call coming in from them.

Thank you FirstGiving, but a BIG THANKS to Nick and Camille for doing such a great job everyday in helping people and organizations like the Ronald McDonald House produce successful events.

They are always a pleasure to work with and answer questions as quickly as they can.

Giftworks has been a very good fit for our small non-profit:  cost wise, ease of use, and features.

It's all online, has easy copy and paste inserts, and API access for more complex scenarios.

Bidding for Good is easy to use and looks nice to the end user.

Setting up site was far more difficult than advertised.

Customer Service is the Absolut worst!!! I have never been treated with so much disrespect.

They gave us some BS excuse about writing it from the wrong account but more than a month later and we haven't received our money and now they aren't answering our emails.

The interface feels a little clunky, which is what you'd expect in a way, but I think it can make it hard to navigate sometimes.

Our success and experience with FirstGiving has been great. One of the criteria in selecting fundraising software for our Charity was support; what type of support would be offered and at what level.

We received donations via FirstGiving. The check we received from FirstGiving BOUNCED (seriously, bounced).

I'll look to sue the company for our money back if we can't get the help we need. This is the last time we will ever use Firstgiving/Panorama.

The software is really easy to navigate, and when used properly very easy to use.

I would recommend GiveSmart 100. They are professional and have a great product.

The second best feature are the sponsor ads. We like how they are not only on the homepage but integrated through the software.

There is often fear of losing donations during that down time, but their staff is always more than willing to make things right.

It has been a great relationship for us. We had onsite support for our first event and she was fantastic (and kept me sane).

The account managers are really fantastic and willing to help you through any questions or customizations you want to try.

I love how user friendly it is. It is professional looking and I love that I can manage from my phone.

The customer service at Give Smart was great. Whenever I had issues, placing a call to them was very easy and they were very responsive.

This is a great way to keep your guest up to date with auction information and send text to encourage them to donate.

Overall we have had a very good experience and recommended to others for events.

They have a great costumer support team as well as on site team. Have had nothing but good experiences with their software and team.

Seems to be missing some basic options for customizing.

Give Smart is easy to use and has a great support staff to help you through the entirety of your event and use of the software.

The seating chart functionality is very difficult and inconvenient to use.

We recommend GiveSmart to all of our clients. Overall the experience has been a good one.

Clean presentation and good aesthetics. Great functionality and quick to respond.

We have been looking for a mobile auction software service for a long time and finally found a good one within our price range.

My nonprofit ended up eating the tax that should have been charged to the purchaser (according to the law) and we lost over $1000 having to pay that bill ourselves.

Sad to think they are willing to lose a customer rather than even attempting to work with us.

Similarly, their on site staff for night of events were fantastic and super helpful - they made the service even more valuable.

We are grateful for the ease of pulling comprehensive reports. This allows to easily and accurately move the data into our data collection system.

GiveSmart is an easy way to integrate fully functional auction and bidding management software in any organization.

We enjoy the ease of use and the fact that there are Give Smart team members at our event to assist the guests.

The customer support team is fantastic. I am excited to use the new Champions feature for peer-to-peer fundraising.

Their platform, help team, resources, and webinars will motivate you to do more and be better for your organization and its mission.

It has benefited our nonprofit in many ways;  ease of use, reaching more supporters, and great record keeping.

Great text-to-give feature. Quality customer service.

And when I ran into something I needed help with, the tutorials were great, and if I still needed help, the customer support reps responded very quickly with exactly what I needed.

As an organization that turns over every year, this software has been instrumental in helping us keep the continuity for a successful event.

What I like most about this software is the customization capabilities and just how easy it really is to use.

Reporting is easy, POS/refunds are a dream, and I really like how easy it is to set up every year.

US Dollar

FrontStream’s fundraising software helps nonprofits and socially-responsible corporations raise and process more funds.

Panorama helps plan, create, execute and measure the successful of fundraising campaigns and charity events.

The interactive web interface helps nonprofits expand their donor base, manage event registration and donor communications. With prebuilt customized templates, users can create branded, personalized nonprofit page where they can tell a meaningful, personal story about their cause and create the awareness needed to raise funds. The software also includes a secure transaction engine that makes donating a seamless, hassle-free part of the process. Panorama creates a page with a unique web address that users can share with friends and family via email and social media.

In addition to free personal support for all their organizations, Panorama also provides reporting on all events and supporters, offering complete visibility into campaign success and donor relationships.

LongDescription

Recurring Giving

Electronic Payments

Online Giving

Payment Processing

Recurring/Subscription Billing

Live Auction

Watch List

Contribution Tracking

Social Media Management

Sponsorship Management

Registration Management

Calendar Management

Member Database

Accounting

Email Marketing

Mobile Access

Buy Now Option

Ticketing

Gift Matching Management

Grant Management

Bid Management

Mobile Giving

Membership Management

Silent Auction

Absentee Bidding

Fundraising Management

Event Scheduling

Social Media Integration

Website Integration

Budgeting/Forecasting

Alerts/Notifications

Reporting & Statistics

Attendee Management

Volunteer Management

Reverse Bidding

Event Management

Auction Management

Billing & Invoicing

Receipt Management

Pledge Management

Website Management

Customizable Branding

Reporting/Analytics

Customizable Forms

Donation Tracking

Summary Reports

Social Promotion

Online Bidding

Online Auction

Donor Management

Campaign Management

Inventory Management

Credit Card Processing

Contact Management

Contact Database

PCI Compliance

For Nonprofits

Personalization

Mobile Alerts

Online Forms

Customizable Reports

Attendance Management

Event Tracking

Data Import/Export

Email Templates

QuickBooks Integration

Event Ticketing

Activity Dashboard

Dashboard

Third-Party Integrations

Online Catalog

Time Tracking

Activity Tracking

Ad hoc Reporting

Customer Database

Campaign Segmentation

Forms Management

Email Reminders

ACH Payment Processing

Email Management

Customizable Templates

Accounting Integration

Interaction Tracking

Goal Setting/Tracking

Task Management

Communication Management

Scheduling

Volunteer Recruiting

Mac OS

Web browser (OS agnostic)

$900 Annual Subscription Fee + Transaction and Credit Card Fees

Auction Transaction Fee + Credit Card Fee
5% + 2.5% = 7.5%

Peer-to-Peer Donation Fee + Credit Card Fee
5% + 2.5% = 7.5%

General Donation Fee + Event Registration Fee
1.75% + 2.5% = 4.25%

Email/Help Desk

Knowledge Base

Phone Support

2-10

11-50

51-200

201-500

501-1000

1000+

Panorama 

Live Online

Webinars

Documentation

Videos

GiveSmart is the easy-to-use, innovative, and modern online fundraising and donor management platform that elevates any fundraiser. 

From mobile-friendly silent auctions to dynamic peer-to-peer events and guest management to donor engagement, we’re the solution to turn your mission into something that moves donors. 

We’ve helped thousands of nonprofits, schools, and associations raise $5.7+ billion. Our full suite of solutions and expert support helps you exceed your fundraising, event, and donor management goals. 

Panorama vs GiveSmart

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons