I had problems reaching customer service when there was a problem and it wasn't always clear when there was a problem was it coming from my end or from the customer end.

While it's useful for its international wire transfer functionality, cost is higher than other similar service providers, UI is complex, and customer service is limbo.

In my opinion, this is perfect for companies who contract independent contract workers.

At one point, we were unable to send a certain zero dollar invoice which was frustratign because even though it had no monetary or collections effect, it interrupted out logging process.

We had to cut down on our users in the app because of the cost.

I like the notifications received when invoices are received and later when money is expected and then deposited into your account.

Once you get the hang of the program, it's pretty straightforward. Nice having everything in one place rather than scattered between many different programs.

There is always an annoying issue with bill.com.

It's easy to navigate and send invoices, and anything that makes it easier to get paid for freelance work is great in my book.

I feel things started getting worse around the time they went public, but that could be a coincidence. Pricing has gone up considerably in recent years.

My experience has been great. They eagerly accept user feedback and seem to want to improve, but I think they are doing great already.

I have several clients that are using this product and all have had excellent results with it and have recommended it to other companies.

I like the ease of receiving payments from our customers and being able to research payments received.

We absolutely love the fact that Bill.com integrates smoothly with Intuit products and services. Quick and easy sign-up and setup.

They also have really great customer support that care about helping you get the information you need.

The ability to use a feature-rich mobile app was also important. Lastly, the support for multiple bank accounts is helpful for deposits.

I use it every day to keep track of bills and to pinpoint what needs to be paid. I really like that there is AI built in the software.

This was an insane requirement. If you want to use this for your vendors BEWARE! it is not convenient for us AT ALL.

I like that it is user friendly and even has an app to go along with the website to make processing even easier.

Bull.com has always been good but the newest version is extremely user friendly and saves a lot of time.

It seemed like a great product for what we needed.

I am a freelancer that has used the platform several times to send out bills months. Very user friendly and simple understand the platform.

The website will get stuck and I have to zoom out to see anything, I won't get accurate information about when I'm supposed to get my payment (I once waited TWO MONTHS to get paid).

I like that we can integrate our sales from our POS, Aloha, to our HotSchedules account to forecast sales and help control our labor costs.

Their live chat reps are very helpful. Has the ability to sync with many popular accounting software (NetSuite, Quickbooks, Intact).

Well suited for any medium of business and must say excellent mobile app.

I often talk to companies about bill.com because of the simplicity of the system. Bill.com allows us to keep a paperless system and the integration with Intacct works wonderfully.

Cost of the system if super inexpensive and the capabilities work smoothly with Quickbooks, very user-friendly and paperless.

We had connected our Stripe account and were up and running in less than one hour. The reporting seems really in depth and excited to be able to run reports in many different ways.

Their customer service is awesome and provides great help. However, because it is easy to use, I have not had to use their help more than once.

Robust platform from which you can build a large customer base with different types of subscriptions. High level of customization.

Very competent billing and subscription management product.

I never had this problem with my previous provider and they aren't even a billing or invoicing company.

The perfect solution for managing subscriptions and recurring payments.

This is the first software that I have used and I found it very easy to learn. I spent a morning going thorugh and learning the ropes and was an expert by the afternoon.

It offers an easy-to-use user interface, good customer service, and is very configurable. Also, it works with any payment method and supports numerous currencies.

The fact that it integrates with Salesforce means that we can be confident we have an accurate view of our customer's accounts.

Subscription management and dashboards are fair enough. Basic tools for managing invoices and payments are good.

Chargebee's fees are dirt cheap which makes it a great option for startups who are bootstrapping their building. Their pricing is very competitive and was the best I could find on the market.

Chargebee is easy to use and quick to learn. You are able to access subscriptions with ease.

It has been useful to set up our automated subscription plans. Creating different plans, promos, and payment methods were quite easy.

Simple integration and easy to use features make it excellent choice for any big business. It provides all necessary tools for an ecommerce business and very rigid on data security.

Overall a very capable subscription management tool with great integrations and great support them.

The interface is fairly straightforward to navigate and they connect with much of our tech stack, which helps streamline workflows.

We are efficient in new client onboarding and subscription processes because of Chargebee. We were manually raising invoices before but with Chargebee the process is simplified and very effective.

It's the best SaaS subscription billing platform out there and I would highly recommend it to anyone looking to start a subscription based business.

Also, I love that I can customize my payment site and that the integration with my website is very easy.

It's extremely easy to use. Should you run into any issues, their support team is amazing and very responsive.

Missing the possibility to be able to add multiple invoice rovs to an invoice.

A good plus is  that there is no need to build our solutions from scratch and several integrations are available to streamline the workflow.

And the core subscription management  works really well. It is great for companies that start from scratch and need quick 0-80 solution.

I respect their leadership. I highly recommend you check them out.

So customers are confused as too why they got an email says they paid but no payments removed from their account.

It's been great to have more than an API as our billing provider.

The more you leverage the advanced capabilities the more disappointed you are. We had dashboards disappear, web hooks not triggering without any apparent reason and much more.

Chargebee offers a powerful API to help with managing subscriptions, plans and customers.

It's hard to do price indexation to subscriptions.

Easy to set up and has a good API. Support is good and fast response so long as the issues are simple and don't involve anything technical.

Invoicing a new client is very easy and UI is super fluid. We have raised a couple of tickets when we encountered bugs but their Customer Success team got in touch with us and solved it within a day.

US Dollar

BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses (SMBs). We are dedicated to automating the future of finance so businesses can flourish. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms.

LongDescription

Multiple Payment Options

Revenue Recognition

Forecasting

Tax Management

Electronic Payments

Invoice History

Status Tracking

Payment Processing

Recurring/Subscription Billing

Access Controls/Permissions

Debit/Credit Card Processing

General Ledger

Recurring Invoicing

Bank Reconciliation

Mobile Payments

Electronic Signature

Project Billing

Credit Card Processing

Invoice Management

Approval Process Control

Customizable Invoices

Cash Flow Management

Projections

Recurring Payments

Data Import/Export

Accounting

Self Service Portal

Duplicate Payment Alert

Electronic Funds Transfer

Multi-Currency

Mobile Access

Online Payments

Fixed Asset Management

Online Invoicing

Compliance Management

Real Time Data

Data Security

Overpayment Processing

Billing Portal

Vendor Management

Tax Calculation

Credit Card Management

Client Portal

Email Reminders

ACH Payment Processing

PCI Compliance

Workflow Management

Email Management

Budgeting/Forecasting

Activity Dashboard

Invoice Processing

Alerts/Notifications

Payment Collection

Reminders

Fraud Detection

Time & Expense Tracking

Check Processing

Accounts Payable

Cash Management

Mobile App

Billing & Invoicing

Accounting Integration

Expense Tracking

Spend Management

PO Reconciliation

Contact Database

Account Reconciliation

Accounts Receivable

Check Writing

Receivables Ledger

Purchasing & Receiving

Third-Party Integrations

Contingency Billing

Partial Payments

Document Management

Core Accounting

Financial Reporting

Customer Statements

Invoice Creation

For Small Businesses

Web browser (OS agnostic)

ESSENTIALS
$45 user/month

TEAM
$55 user/month

CORPORATE
$79 user/month

ENTERPRISE
custom pricing



Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

BILL

In Person

Live Online

Webinars

Documentation

Videos

Chargebee is a cloud-based accounting solution for businesses of all sizes across various industries such as telecommunication and media, e-commerce and IoT. The solution is PCI Level 1 certified and offers features such as subscription management, invoice management, payment management and custom report generation.


Chargebee’s dunning management feature lets users set the number of reminder emails to be sent for failed transactions. The solution allows users to translate and localize the content of a webpage and configure checkout in multiple languages on the basis of geography. Abandoned cart reports are also available to track dropped checkouts.


Businesses can automate the revenue recognition model to deal with cancellations, track charges, manage refunds and write-offs. Integration with Stripe payment gateway enables users to accept credit transfers. Users can manually record offline invoices such as cash transfer and postal orders.


Chargebee offers services on a monthly subscription basis and customer support is available via live chat, email and online knowledge base.

Real-Time Analytics

Product Catalog

Deferred Billing

Customizable Reports

Subscription Management

Customer Database

Refund Management

Customizable Fields

Email Templates

QuickBooks Integration

Dunning Management

Real-Time Data

Sales Tax Management

Cancellation Management

Subscription Plan Management

Multi-Period Recurring Billing

Reporting & Statistics

Data Visualization

Estimating

Customizable Templates

Dashboard

Multi-Language

Discount Management

Real Time Reporting

Customizable Branding

Reporting/Analytics

Usage Tracking/Analytics

Billing Rate Management

Summary Reports

Contract/License Management

Customizable Rules

Windows XP

Mac OS

Windows 8

Windows 10

Launch: Free tier - $50k aggregate revenue free
Rise: $299/month (billed monthly) or $249/month (billed annually) - includes $50k/month revenue
Scale: $599/month (billed monthly) or $549/month (billed annually) - includes $75k/month revenue
Contact Chargebee for details of Enterprise plans.

BILL Accounts Payable & Receivable vs Chargebee

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