Member Solutions vs PTminder

RATING:

4.0

(71)

Member Solutions has 71 reviews and a rating of 3.97 / 5 stars vs PTminder which has 212 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (71)
4.5 (212)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
October 13, 2022
December 5, 2022
Pros/Cons
  • Pros

  • I researched 3 different companies offering similar models, and Volo has the best service at the best price. Their friendly support was incredible and made set-up so easy with their live support.
  • Love the customer care reps that come with it as well. Everyone is very nice and super helpful at Member Solutions.
  • Cons

  • Unable to upload documents to email out, unable to search via questions, hard to customise to our specific needs.
  • Payments/Invoices are difficult to track because they are all labeled the same date regardless of when the customer pays.
Read all user reviews
  • Pros

  • Reasonably priced, excellent customer service, easy to use.
  • What we love most about this software is the simplicity for clients create an account and also book in a class. Customers never like difficulty.
  • Cons

  • I don't like that there is no option for a client to sign an actual membership contract.
  • I would stress that this complaint is very minor, and has not impacted my user experience.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos