Really happy with the responsiveness of the support team and their willingness to integrate suggestions into the software.

Helps keep our community together. The aspect of increasing communication in the community is important.

This was not at all related to the software but made it limited use.

CCC does a good job of keeping the announcements organized, and is a good space for community forums and accomodating bookings.

I am happy with how things work when creating and posting the announcement.

It is very easy to use and find things as most of the things are self explanatory on this software. Several automations makes it easy to find and undo things.

CCC is a big improvement over emails for recordkeeping because it allows access to the entire board and keeps track of outstanding issues.

The library function is very limited re size of documents permitted and the organization of documents.

Very easy to use and navigate. Good method of communicating with residents.

Easy to use, great customer support, easy flow when changing details, logical software programing.

It's unclear how open CCC is to various languages. It's also difficult to gather the older generation online, those who would rather read announcements or find communication through pinboards.

User friendly and exceptional customer service.

They did deliver on what the offered, and it didn't cost the board a ton of money. But I think the best thing is if there is a feature that our board needs they make it and add it for us.

It is very easy to use and display of the software is great.

The most important point for me and, I would like to highlight is the support and the excellent service of the Condo Control team always gives to us.

My journey was great with using this software. All over thanks  to team for giving us such a good training.

Its user friendly and the support team responds promptly when you need assistance.

The only issue I have is a recent change has made inputting dates into vacation a little more difficult.

Ease of use and functionality. The software has allowed us to organize and keep track of different aspects of the condo management in our building.

I love that it also has a Phone app. I definitely Recomend it to other managers.

Great service and features at affordable price compare to the competitors.

I continue to receive positive feedback from Residents regarding the ease of the website.

Very user friendly, easy to set up, interface is easy on the eyes (organized).

The Condo Central Team is great at taking ideas and implementing them so that mangers get a tool that works right for them.

Quick response and training,  also at the time of AGM and Budget, they came here personally on our site to help us and provide the best technical support.

I was seeing how long it took for specific projects to be completed -from PO issue to job complete.

Permits good management with ease and a forum for residents as well, as well as excellent communication between management and residents.

Ability to organize and make a lot of information available to owners, particularly in a digital, cost effective manner.

I also like the notification system, keeps me in the loop on everything going on in the building. Helps to arrange a schedule if needed.

It appears that the APP has functionality problems and people cannot always use a computer to access the site.

The benefit is definitely effective communication. We’re “in the know” about what is going on and owners can access info easily from the app.

It was easy to use and to get support. I enjoy the platform lay out.

I like the variety of options available, like preparing reports etc.

The software is easy to use and can be learned very quickly. The interface is clean and self explanatory.

As a Condo Board member and Treasurer I appreciate the ease with which I can access required information and documentation.

It seamlessly integrates our team's core needs into a single system that is easy to navigate and use.

Haven't run into that many issues that are utterly frustrating, sure somethings could be different but by an large the system acts exactly as is expected.

We also enjoy the online dashboard for our homeowners to manage their accounts and make payments online. The customer service department is also responsive and helpful when we need them.

It's very comprehensive, flexible software that's easy to use.

The Condo Manager technical support team is very helpful. We received personalized training on our software and can call them if we have issues.

Our company is growing and we are happy they are along side us.

The customer support is amazing and very patient. They are very affordable.

I think it is excellent product for an HOA even though it is geared more towards condominiums and apartments. It is the only thing I found that met the needs of an HOA for the price.

I really like that Condo Manager makes me feel like we set up a very professional business without investing a ton of time into it.

It is very comprehensive and is much easier than maintaining 5 spreadsheets to accomplish some of the same functions. I like how it all ties together and the integration between modules.

I really like he 'practice' mode of the system. They want you to succeed.

Quick, flexible reporting. Works with bank lockbox and ACH functions.

We started to search for a new program and found Condo Manager. We have been very pleased with the program, ease of use, and the performance.

Support has been very good. I have only been a user for 2 months and still learning but I have been very pleased so far.

It was very helpful with our evaluation process. We waited until we outgrew our previous software before moving to an integrated system with Condo Manager.

Features are made for HOAs and condos - not rental properties. Everything is stored in one central location rather than tracking things in Quickbooks, Excel, file folders, etc.

However, this is such a problem for our company a make it or break it moment...and they just aren't there for us.

We have been very happy with our experience. Support has always been good and they have always worked with us if we run into issues or bugs.

Insulting or almost alway partial answers to our questions.

When it is not frozen it operates fairly quickly. It does allow us to respond to owner inquiries rapidly.

In order to be successful you need a fantastic CRM system. I feel we lucked out, Condo Manager is a hidden gem and can't believe more companies in Canada are not using them.

Our office manager finds the program very easy to use and is a timesaver for her. Their accounting department has been an excellent source of help in regards to accounting entries and questions.

The online manual/help content is hard to follow. I have made mistakes and instead of bothering support have tried to look at the manual in how to fix it.

This has been very effective for us. I would highly recommend Condo Manager to any management company that is not happy with their current provider.

Initial training /setup is the worst I have ever experienced.

US Dollar

Condo Control Central is a property management solution that provides an online communication and management platform for condos. It offers an online discussion forum, amenity booking, concierge management and more.


An online file library lets residents store documents such as by-laws, homeowners association meeting minutes and financial statements. Property managers can build a public website for their condominium that allows them to poll residents, publish event calendars and share community details with residents.


Condo Control Central provides a security and concierge console that allows security personnel to track authorized entry into a condominium. The package tracking feature lets users keep a log of packages received at the front desk and record signature upon pick up. Property managers can also set up an online store to sell keys, fobs, garage remotes and more.


Monthly and annual pricing is available. Support is available by phone or fax.  



LongDescription

File Management

Electronic Payments

Committee Management

Payment Processing

HOA Violation Enforcement

Recurring/Subscription Billing

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

SMS Messaging

Fee Collection

Credit Card Processing

Portfolio Management

Rent Tracking

Communication Management

Customer Database

Calendar Management

Commercial Property Management

Member Database

Template Management

Email Templates

Self Service Portal

Contact Management

Property Database

Maintenance Management

Tenant Tracking

Client Portal

Real-Time Notifications

Vacancy Management

ACH Payment Processing

Insurance Management

Residential Properties

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Event Management

Work Order Management

Customizable Templates

Accounting Integration

Tenant Portal

Expense Tracking

Website Management

Customizable Branding

Member Communication

Reporting/Analytics

Contact Database

Lease Management

Third-Party Integrations

Maintenance Scheduling

Task Management

Document Management

Owner Portal

Invoice Management

Transaction History

Vendor Management

Inspection Management

Billing & Invoicing

Lease Tracking

For Property Managers

Online Payments

Financial Reporting

Financial Management

Tenant Management

Approval Process Control

Invoice Processing

Mac OS

Web browser (OS agnostic)

Windows 10

Contact Condo Control Central for pricing information

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Condo Control

In Person

Live Online

Webinars

Documentation

Videos

Condo Manager is an HOA solution designed to serve condo, homeowner associations and self-managed communities. The solution includes integrated modules for financial accounting, reporting, budgeting, task scheduling, billing and other management activities.


Condo Manager can store detailed profiles of owners, tenants, vendors, units, and associations. Accounting tools include check scanners and lockbox processing capabilities, with support for an unlimited number of different bank accounts. In addition, financial statements can be generated and customized with intuitive visual development tools. In addition, the system’s database can track the activity of owners, tenants, board members, vendors and other entities.


Condo Manager is available in a number of different versions, including PRO, PRO+, and Condo Manager Live. All three versions support Windows OS and can be hosted either on local servers or on a cloud for remote connectivity. There are also optional modules which include utility billing, payment processing, violation tracking and work order tracking, that can be acquired as needed.



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