DoorLoop vs Xero

RATING:

4.9

(666)

DoorLoop has 666 reviews and a rating of 4.86 / 5 stars vs Xero which has 2876 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (666)
4.4 (2876)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 10, 2024
May 10, 2024
Pros/Cons
  • Pros

  • This is a team of people that truly care about your success. They listen to your suggestions, they want your feedback, and they may even implement your ideas and features.
  • I feel very supported by them. Another great feature is the ease of use, which is critical to those of us not schooled in accounting.
  • Cons

  • Not only did they take my suggestion seriously, but they also told me that they would pass the request along to their development team to get that change on the schedule.
  • Not sure I'm supposed to know it but I guess that option is coming).
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  • Pros

  • The customer service has been amazing and every time I have a question or need help, there is either a video or the service has been prompt and educational.
  • Ease of use and great functionality - very easy to export desired reports.
  • Cons

  • Customer Service was horrible. You could not talk to someone when you wanted to.
  • The single most annoying thing about it is the support.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

N/A
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138 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos