BigTime vs Smartsheet

BigTime has 504 reviews and a rating of 4.55 / 5 vs Smartsheet which has 1564 reviews and a rating of 4.43 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Add to compare

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.55 / 5 (504)

4.43 / 5 (1,564)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

January 13, 2021

January 22, 2021

Pros/Cons

  • Pros

  • Love using this product. It is user friendly and the interface is easy to use. The customer service is fast and helpful.

  • I love the fact that everything is in one place. It is easy to put time in and it is easy to push it through to billing.

  • Cons

  • hard to understand how the budget tracking works - but, with help from customer support - all began to make sense

  • Organizing the reports can seem a little daunting as there are so many options for customization. However, once you can outline your goals and play around a bit, it's very doable.

  • Pros

  • We are using this product for a long period of time and this product helps us to improves a lot of things in our team this product is AWESOME!

  • I love the fact that it is every easy to use, can do almost anything, and is extremely collaborative.

  • Cons

  • This would be a minor complaint given the features mentioned above, but the interface is somewhat clunky. However, the product serves its purpose well.

  • 1. As its cloud-based, it may sometimes be showing slow and stop working 2. Recovery time is a little bit slow rather than the market competitor. 3. Customer service are good but so friendly.

Pricing

Pricing Range

Have a question about pricing?

Connect with Software Advice to learn about potential unexpected costs, price ranges, pricing for other recommended alternatives, and more!

Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

18 Recommendations

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux