Booker vs The Consignment Shop

RATING:

4.1

(974)

Booker has 974 reviews and a rating of 4.08 / 5 stars vs The Consignment Shop which has 25 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (974)
4.7 (25)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 7, 2024
September 10, 2020
Pros/Cons
  • Pros

  • Booker is great because I can keep track of my books even from home. I also enjoy being able to write progress notes.
  • It has good booking feature that notified employees and customers of appointments.
  • Cons

  • Wrong service and product history for clients that can never be corrected. Financial transactions that regularly crash.
  • Sometimes, when you make a mistake, it's hard to back out of it, especially with payments. You just have to force other transactions to make the outcome that you needed in the first place.
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  • Pros

  • The software is reasonably priced, user friendly and has very responsive customer service.
  • I absolutely made the BEST decision when I chose SBS Solutions for my consignment software...that is the 100% truth. It's easy to navigate and the reports are what really helps me.
  • Cons

  • Biggest problem: difficult to locate sold items in multiples (because it internally assigns a new number for multi-item transactions, making it difficult for consignors to know what item sold).
  • The current set-up requires that I read each commonly asked question until i find the one that closely matches my problem, I find that extremely inconvenient.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos