Also, My website is easier to use from a cell phone now. It's worth paying the extra money for each month.

Customer service has always been helpful if I had a question or issue. The software has integrated well with my QuickBooks software so that's been helpful as I'm learning QB.

I had trouble with my labels in the printing mode. I use a different size of label than they have on file.

The product is incredibly user friendly, can be used on any device (not tied to a license on one desktop machine like other systems) and support is great.

Every one has been wonderful beyond any expectations. Thank you to each and every one of them.

But we are happy with the functionality and effectiveness of Rain. The fact that Rain is continually improving and updating their system has only increased our satisfaction over the years.

Disappointing compared to the hype of what you are getting.

Lack of integration with shipping companies. Cumbersome uploads to QuickBooks.

They are constantly improving, updating and listening to customer suggestions to make their product even better.

I've had at least 2-3 calls to different technicians ag in a row where I just felt bad for even calling.

Rental, class, and automatically populating the website is a big help for us saving time. It hasn't really made us more money as advertised.

Overall, my experience has been quite positive. In fact I have recommended them to other local business owners.

The word processor can be a problem when trying to change font sizes.

I was using another online web service when I heard about Rain (Like Sew). I like what they were offering and the price was great compared to what I was paying.

RAIN was super helpful in transferring our data from our old POS system (TRS) to their system. It has been easy to train staff to use the system.

Label printing is terrible. No dimension option for shipping calculations.

I like how integrated everything is - purchasing, receiving inventory, online and in-store transactions. Adding new products through almost any of my vendors is fast and easy.

The layouts were clean and simple. The customer support was generally responsive when we needed their help.

I want to upload my own pretty newsletter and not have it get distorted. Using the newsletter feature on the site is boring.

Tech support is wonderful. They are constantly updating and improving the software.

I love that they're always improving it and take our input.

My longtime email address was now blocked from sending. I had to purchase a business email and the integration was rather difficult.

We have recommended the product to quite a few other shops and want to make sure that it fits their accounting needs as well.

Product is very easy to use. It's nice that I can put items on my website right from the product page.

The fact that everything was based on the internet meant that we couldn’t use the cash register. This led to a loss of sales.

Happy, just keep the costs down. Remember we are not selling iPhones or over-priced clothes.

Applying updates to the software isn't easy and requires us to pay our software provider each time an update is available.

The product is mature and, as a result, is extremely robust. Retail Pro is very active and responsive with their support program.

Either the local solution provider (Adasoft) didn’t implement it correctly or the software really sucks.

New more knowledge based support. When I access my portal, the limited amount of user information is disappointing.

It's user friendly system with very helpful IT support.

We have always been very satisfied with its ease of use, intuitiveness and overall user friendliness. Their techs have been responsive, available for consult every time I've had to call.

They OneStep team is thorough with a capital T. The product is extremely robust, putting all the important metrics a click away.

4 heavy data base requires more management and is expensive and time consuming. If an emergency reinstall is needed it might take a while.

Their training process was not only well-performed, but our teacher made it fun as well. I'd recommend RetailPro and J.D. Associates to any entrepreneur or business manager.

The poll display is a waste of money. We paid thousands of dollars for their yearly registration fee and got nothing for it.

The software is fairly intuitive. Conversion from version 8 to version 9 went smoothly without loss of data.

Really understand your needs and what you are looking for. And be dedicated to the project of Retail Pro, because - if used to its full potential - it is an amazing tool to run your business.

Also, it is comforting that their support staff have longevity in the company. I also like the intuitive features of use and easy integration with Quickbooks.

Very user friendly and easy to use. Plus online support is very helpful.

Love this POS system, very easy to navigate, easy for the beginner when someone has never use a POS system before.

It's very good Software, but you need to have a very good dealer like Big Hairy Dog for support.

The implementation was incredible. Their help with the changeover was wonderful.

If you operate in a seasonal (and remote) environment like ours, it is very important that you find a good support partner.

I like the reliability and better customer service. Issues get resolved very quickly.

Even direct connect to server does little to speed up process. Missing most basics elements.

If you have a problem on the weekend and are told to call back Monday morning, it is way too late.

I can't think of anything at all. There is nothing to date we dislike, and I can't see us ever changing our views.

I like the accountability and availability, the pleasant customer service with patient providers, and the long-lasting hardware.

I like the core set of products and customer service. I'm easily able to integrate it into our system.

I don't comprehend how with all this new technology, we went so far backwards from where we were. V9 reports have cost me dearly.

Upload tool is very  difficult and confusing to use and can cause duplicate records and mess up the product database.

Retail Pro is a user-friendly software that fulfills all my requirements effortlessly. I encountered minimal issues, and whenever there were any, the support staff promptly resolved them.

We have found it to be a great program for small businesses with few store locations. After a couple of hours, most of our staff find the program easy to use and overall quite user friendly.

They are friendly, professional, and very knowledgeable on how it works and what features are best to implement for your business.

The only negative I have is that in the entry process, you must go to a different screen to add a picture to a matrix.

They were friendly, courteous, humorous, and efficient. It took them about 2 days to finalize everything, which was pretty incredible.

It's easy to use, support was great and I felt comfortable.

I like the core set of products and customer service. M easily able to integrate it into our system.

Rpro 9.4 only allows one EFT interface. End user is stuck in a noncompetitive  relationship with POS EFT which has it owns struggles.

Customer support has always gone over and above the call of duty to solve my problems in a friendly, efficient, and cost-effective manner.

Strong Customization but can still be improved.

US Dollar

Rain is an all-in-one point-of-sale, website, and marketing system for small to midsized retailers.  Music, dive, sporting goods, paddle, craft, sewing, quilting, and clothing boutiques will find Rain is an excellent fit for their stores.

Features that separate Rain from the competition include POS/Website integration, integrated email & text message marketing, class management with online signup, rental management, invoicing with online payments, service & repair tracking, and consignment management. 

Multi-store capable, Rain’s real-time POS and web store are integrated through a single database, ensuring inventory levels are always accurate in-store and online. With access to Wi-Fi or a mobile hotspot, employees can check or update inventory, make sales, process rentals or work orders from anywhere inside or outside of their store.

Rain POS is PCI and DSS security compliant, and provides secure cloud backups. Retailers have user management and permission controls to grant employees only the level of access needed.

Additional features include unlimited users, CRM, rewards program, coupons, gift cards, reporting, vendor catalogs at no additional charge, serialized inventory, purchase orders, unlimited SKUs and QuickBooks integration.



LongDescription

Rewards Management

Cataloging/Categorization

Product Identification

Forecasting

Multi-Channel Marketing

Purchase Order Management

Barcode/Ticket Scanning

Payment Processing

Multi-Channel Management

Customizable Reports

Activity Tracking

SEO Management

Templates

Retail Inventory Management

Repair Tracking

Electronic Signature

Product Configurator

Order Management

Retail POS

Credit Card Processing

Manufacturing Inventory Management

Merchandise Management

Customer Accounts

Customer Database

Shopping Cart

Gift Card Management

Reorder Management

eCommerce Management

Shipping Management

Promotions Management

Inventory Optimization

Multi-Location

For Retail

Multi-Currency

Email Marketing

Mobile Access

Cost Tracking

Sales Reports

Data Security

Channel Management

Inventory Auditing

Ordering Automation

Mobile Commerce

Touch Screen

Pricing Management

Multi-Store

Alerts/Notifications

Reporting & Statistics

Returns Management

Returns Tracking

Accounting Integration

Layaway Management

Website Management

Discount Management

Inventory Control

Reporting/Analytics

Supplier Management

Retail Management

Point of Sale (POS)

Kitting

Inventory Management

Loyalty Program

Search/Filter

For Small Businesses

Item Management

User Management

Electronic Payments

Product Catalog

Invoice Management

Reviews Management

Transaction History

Sales Orders

Payment Options

Customizable Fields

Data Import/Export

Label Printing

Consignment Management

Inventory Tracking

Sales Tax Management

Social Media Integration

Real-Time Updates

Customer Management

Receipt Management

Real Time Reporting

Order Tracking

Order Processing

Third-Party Integrations

POS Integration

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Contact Rain Retail Software for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

Rain POS

Live Online

Webinars

Documentation

Videos

Retail Pro is a specialty retail management software platform featuring POS, replenishment, inventory management, promotions, customer management, back office, performance, and KPI reporting capabilities.


Retailers can use Retail Pro to overcome data fragmentation and can tailor Retail Pro to their exact workflow, branding, and business needs. Retailers can leverage the application program interface (API) in Retail Pro to connect and sync retail data with third-party solutions such as ERP, CRM, HR systems, e-commerce sites, loyalty, RFID, merchandising and others.


Retail Pro's adaptive user interface allows retailers to customize and configure the operational screen to fit their business requirements, define workflows for all set of users and extend business branding to all customer touch points. The solution also provides ad-hoc reporting capabilities with over 150 prebuilt reporting templates.


With built in e-commerce features, businesses can also design their online stores to sell goods and accept online payments, distribute loyalty rewards and track shipments. The solution serves a variety of retail businesses such as franchises, corporate stores, outlets and multi-subsidiary retailers.



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