Easy to use , functional and amazing customer service.

If I accidentally click on our own account link, I can't sign in as admin, so I have to re-enter the general Bookwhen page to log in.

I set Bookwhen up so that all payments are taken in advance. This eliminates any risk of someone turning up $5 short, or forgetting their wallet.

Great and got feedback from customers that are easy to use and they’re trust the system.

I have been really impressed with how easy it is to use and also how responsive the customer care have been if I have got stuck with anything. The cost too is so reasonable.

It is a great product at a solid price. I can't recommend them enough.

Users find it challenging to cancel bookings and they have to explore deep to find it.

I would struggle to find something negative to write.

Hard to understand at first. Very confusing when first started filling in information.

The scheduling is great and customers love the online booking system.

I would love to meet them in person. They have been extremely patient and kind to me.

The help service is really good, offering help articles, live chat or on the phone. They are UK based and real quick to respond.

Bookwhen really feels like you have your own private team to get the best for your business.

During lockdowns we kept this system in place for our online sessions, which integrated beautifully with our Zoom account.

My overall experience is positive. Bookings have increased, admin time has decreased and the chat support provided by BookWhen has been quick to resolve issues.

Ease of use, excellent customer service and fantastic pricing.

They have held my hand from day one and still continue to do so. It is so lovely to have a team of wonderful people there to help me out when I get stuck.

It integrated perfectly with Stripe payments which we were already using. Payments taken through it worked perfectly.

Loved the fact my customers find it very easy to use, and I found it easy to enter and amend classes.

It’s great, easy to use, great facilities and my customers like it as well. The guys at Bookwhen are always looking for ways to improve it and the customer care is second to none.

The staff were fantastic, and their support articles were very well set up.

The Bookwhen staff are also brilliant, they have always replied in a quick and friendly manner with relevant information.

Super easy to use for technophobes. Customer service is super quick and friendly.

I find it easy to use and to keep track of. I like the customisable functions.

There's nothing that I can say is a negative for Bookwhen, in fact it keeps surprising me with the features it has, it just overall fits our needs.

Easy to add new courses and see who is attending via the integration into our calendar. Love the integration with Stripe for payments.

It has saved me a fortune in having to get a customised booking solution developed externally. The interface is great, the process very intuitive and the support team incredibly helpful.

The Help articles are really useful and the Customer Service when I have raised questions with the Bookwhen Team has been brilliant.

This has saved me so much time and fuss compared to having people register through a Google Doc or via email. I'm a small, one person consultant so this is a great product for me to use.

Easy to use, great customer support, affordable.

I also love that it integrates with Stripe, which is very easy to use.

Bookwhen has enabled me to run my tiny yoga studio with a lot less stress.

Bookwhen is very user friendly and an easy way for my  customers to book their classes and walks.

Very very helpful staff. SENSITIVE CONTENT] has been brilliant from start to now.

Of recent, the information about Corona Virus and keeping up to date with the worlds changes through the challenges of operating a business. The online help chat with quick turn around response.

I know you guys keep improving your software cause this 3 years I can see the difference. But I believe that can be better.

I love the layout and how easy Neko is to use. It is so customisable if you want it to be or you can use it for basic needs too.

Sometimes I find I've  entered  the wrong  curreny and can't change the sale without cancelling transaction and  starting again.

It has tons of functionality, is affordable & easy to use.

Doesnt notify you when running out of credit therefore stops sending reminder texts to clients with no notification. Doesnt alert you if client replies to a text other than Yes or No.

Value for money, great analyses, tailor-made beauty salon software, good customer service. Very helpful tool to analyse our sales, follow the staff's turnover.

We did not progress the trial due to the requirement for a credit card during the set up process.

It was easy to start to use and very affordable.

US Dollar

Bookwhen is a cloud-based scheduling application suitable for small to midsize businesses. It offers online scheduling and booking features, waitlist features and integrations with payment portals. It is designed to work on desktop and mobile devices.


Along with standard online booking features, Bookwhen allows users to select and pay for multiple bookings at once. Users can set the amount of time potential customers have to claim a booking once it becomes available and restrict when open bookings appear to customers.


Users can attach documents to events, configure various field types such as drop-down menus and validation fields, and automatic reminders are sent to attendees. Payment can be required upon confirming a booking or at a later date, and services such as PayPal, Stripe and WorldPay are supported.


Monthly and annual subscriptions are available. In-app chat and email support are offered.



LongDescription

Support Ticket Management

Customer Data Management

Payment Processing

Group Registration

Access Controls/Permissions

Group Scheduling

Reservations Management

Online Registration

Credit Card Processing

Calendar/Reminder System

Attendance Management

Registration Management

Class Scheduling

Calendar Management

Customizable Fields

Attendee Tracking

Promotions Management

Multi-Location

Onsite Registration

Contact Management

Self Check-in/Check-out

Online Ticketing

Booking Management

Rate Management

Ticketing

Third Party Booking

Event Scheduling

Forms Management

Event Ticketing

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Class Registration

Online Booking

Attendee Management

Reminders

Group Reservations

Automated Scheduling

Event Management

Calendar Sync

Event Registration

Event Calendar

Multi-Language

Website Management

Discount Management

Activities Booking

Reporting/Analytics

Customizable Forms

Third Party Integrations

Appointment Scheduling

Availability Management

Ticket Reservations

Point of Sale (POS)

Scheduling

Web browser (OS agnostic)

Lite: €9/month with 300 bookings/month, 1 admin user and 1 booking page.
Standard: €19/month with 800 bookings/month, 5 admin users and 3 booking pages.
Plus: €39/month with 1800 bookings/month, 10 admin users and 6 booking pages.
Gold: €69/month with 4000 bookings/month, 25 admin users and 15 booking pages.
Annual subscriptions receive a two-month discount.
Bookwhen also offers a free plan, with 150 bookings/month, 1 admin user and 1 booking page.

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Bookwhen

Live Online

Documentation

Neko Salon is a cloud-based salon management solution for small, midsize and large day spas and hair salons. Primary features include booking management, marketing, sales management, client management, product management and reporting.


The booking management feature provides a booking wizard, payment management and the ability to send SMS and email reminders. These reminders help salons reduce no-shows and allow clients to confirm their bookings. The SMS and email marketing feature sends out birthday messages, welcome messages and surveys links after each appointment.


Neko Salon provides retail transaction management for sales, refunds, exchanges and gift vouchers. It provides a real-time reporting feature that provides sales, booking and inventory reports.


Neko Salon is offered via subscription pricing. It is also compatible with Android and iOS mobile devices. Support is offered over the phone and through a help site.



Employee Management

Customer Surveys

Barcode/Ticket Scanning

Real-time Scheduling

Mobile Alerts

SMS Messaging

Before & After Pictures

Client Database

Confirmation/Reminders

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Room Booking

Data Import/Export

Treatment Packages

Email Marketing

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Performance Metrics

Resource Scheduling

SMS Marketing

Reporting & Statistics

Client Profiles

Billing & Invoicing

Real Time Reporting

Customizable Branding

Employee Scheduling

Payroll Management

Appointment Management

Client Management

Customer History

Inventory Management

Loyalty Program

$20 per month per employee
Contact Neko Software for detailed pricing

Bookwhen vs Neko

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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