Our experience with Clearstream has been great. The customer service has been top notch.

Excellent way to increase engagement and freedom for church members.

Most importantly, I love the support Clearstream offers. I was a newbie to this software, and technology and I are not the best of friends.

This has been incredibly helpful in giving our members an opportunity to share what they are facing as well as giving the prayer group focus in what to pray for.

I love the ease of use of this software. It made the transition from our previous software much easier than anticipated.

My experience with Clearstream has been nothing short of Amazing, wonderful product, wonderful service I couldn't be happier.

Love the ease of use, the new site and interface, and the customizability of lists and accounts. It has been working wonderfully for our needs.

It's been wonderful and a life saver for our church in a time we needed to share registration links to attend church service during Covid and city/state occupancy requirements.

Also batch text messaging is SUPER helpful. We run a food pantry that feeds 1300 families per week and it is great to be able to communicate directly and quickly reach our recipients.

The reliability and user friendliness. I also like the different keywords and the amazing customer service.

Without Clearstream, we would have lost connection with a majority of our congregation.

Most common keywords you want to use are already taken which can be frustrating.

Been super easy and fast to respond to our moments of HELLLLPP lol Thank You.

We have had great success with the new messaging platform to get communication out to all of the church and different ministry areas.

Clearstream is user friendly both from a mobile device and laptop. It helps streamline our communication by syncing with Planning Center.

It is very user friendly. We love that it is integrated with Planning Center - we use PCO for everything.

The ease of deployment was very good. I like the recommendations via email - that is a helpful bonus for ideas.

I find the software easy to use especially for a novice like me. I set it up on my own with the help of your team.

It takes some work to get to know the system, and it's hard to add people ourselves. When we have to import people from other systems, it makes things a little more difficult.

And the chat-based (and email-based when that's not available) customer service has been an outstanding support for us.

Love the simplicity of the software and real-time updates. The deliverability guarantee with long-codes is a big win.

I liked the ease of integrations with other platforms, especially Mailchimp and Facebook. The weekly prayer templates are great and invite deeper connections with our parishioners.

It has increased our effectiveness as an organization in pushing out important information, at a price we can afford.

Just wonderful I have yet to experience anything bad. The customer service is efficient and they explain things beautifully.

It is very easy to use and the integrations with other programs is seamless. Best texting application we have worked with thus far.

The pricing is good, and the customer service is excellent. A rep reached out to me shortly after we signed up for our free trial to see if I had any questions (I did, and he answered all of them).

Overall, it has been worth the cost. We are engaging with more people and getting decent results.

I wish there was some way to set up reoccurring messages. Many of my text messages are reminders of an event that happens weekly and to recreate the message all over again is a pain.

It has been a great experience so far, and we love using your service.

We are grateful to have a platform like this that fits in our budget.

I love the ease of use of Clearstream. I am able to type and send a message to everyone or schedule it to go out when I want it to.

We like how it populates to our website. Birdeye  sends any reports on how successful we are on Google, Facebook and Yelp.

I love the fast communication. It's nice to be able to live chat with people, way quicker than texting.

I've had a great experience and again do appreciate the fact that they're swift to help with any problems.

The problems with aggregation of reviews/responses to various other platforms (Yelp, Apts.com, aptRating) can be a bit concerning when reviewing your actions with clients.

Ease of use; Ability to run SMS and/or Email campaigns; Robust campaign customization; Integration with multiple review channels.

It is also great to have our patients give such great reviews, although we can't always make people happy its good to hear where we need improvement. I would highly recommend Birdeye for any business.

I also love that you can search back and see all the conversations that you've ever had with them and search key words/phrases that is very helpful.

Ease of sending request for a review and easy integration with Facebook platform-ability to boost post.

This software works seamlessly with my practice software. It is extremely user friendly.

The customer support is one of the worst that we have ever dealt with.

It also has other helpful features like business listing management so your business listings are the same. You can also get their interactions product to help you connect with customers.

I understand the first year but after many years to trap you like this is horrible business practices.

I had to filed a complaint with BBB before they return my call. Terrible customer service.

The software is pretty good but I am most impressed with their customer service. They were quick to respond and helpful.

The reps are very informative and most importantly the tech support is top notch and easy to reach.

Birdeye is so helpful for our company. The real time text feature with future prospects makes communication so simple and effective.

In the beginning we struggled with integration but those problems have been fixed.

Over charged over promised bait and switch, deceit, and non stop billing issues.

BirdEye Gouges Small Businesses Post-Pandemic with 104% Price Increase.

For the time being I cannot see anything negative. I haven't used enough to be able to have a negative opinion on it.

Flexibility to integrate directly with many other platforms, customer service is really helpful within seemingly seconds of sending a question in.

I like that it's visually friendly. The dashboard is a great way to see an overview of everything happening, and where our company stands in each aspect.

Very simple interface navigation, integration with Yardi, lots of customization, great team/support and innovative tools like Chat Bots.

The ease of use and the technical support are my favorite aspects of the software.

So easy to use and integrates with all of the sites we use.

Good software along with consistent and good support has kept us happy for years.

We have had the software since 2016, and have received 100's of great reviews. It has definitely been worth the investment for our office.

One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.

Very good customer service and a good product.

I like how user friendly the platform is. It is very easy to navigate and learn as a new user.

The software has so many reports available for tracking success and measuring whether or not campaigns are successful; I really like the integration of multiple sources of reviews in one place.

Being able to reward current customers as well as generate and acquire new customers through the Birdeye software is a very exciting prospect.

I think the ease of this service to build up your customers satisfaction referrals has been great and has helped build up a new client base.

Direct feedback feature needs a new set up. It can be confusing to patients.

The ease of integration and automation to dental practice management systems for us and our clients is superb. Super simple to install.

My favorite part about this software is how user-friendly it is. We work with small businesses and help them gain reviews, and it is so easy walking them through the system.

Not connected to yelp so you will be alerted to a yelp review, but no automated response will be sent. Must log into yelp in order to respond.

Platform is mediocre, service for us was very poor.

The thing I like most about this product is ease of use. It is not only easy for me and my team to use but easy to introduce to our clients and have them use it as well.

It is THAT intuitive and user-friendly, honestly, it's even FUN.

The ease of use and functionality. Our remote scheduling team loves it.

Birdeye is very easy to use and it has a ton of amazing features.

I like the ease and customer service of Bird eye. I like that once i input a customer, they are saved and it shows me their activity.

It was a good service but there contract is made to keep you stuck year after year. Good luck ever getting out of it.

It's very easy to use and implement. Customer service is awesome.

Great to get real time compliments via facebook and google from customers! our managers love it.

Birdeye and its easy integration with Salesforce has been a game changer for us.

BirdEye is a great, one-stop shop of solutions for SMBs who want to generate more reviews and manage their online location data – at an affordable annual subscription cost.

Overall I am very pleased with the product. It is a huge improvement from who we previously used.

Effective software for the price. Ease of gaining positive reviews is its most valuable feature.

I like that I can access daily reports to see how we are doing in our industry. It is very user friendly.

The ease of use is one of the best features other than the integration to different POS systems and Google. The new Google Analytics is awesome and Inbox is one of my favorite features.

US Dollar

Clearstream is an SMS marketing software, which helps churches of all sizes communicate with members in real-time and automate follow-ups with first-time guests. Managers can utilize custom fields to share personalized messages, notify relevant personnel about last-minute changes in schedules and send emergency alerts.


It allows administrators to track incoming/outgoing messages, texts received per second, opt-ins or opt-outs and more to gain insight into messaging analytics. Teams can create sub-accounts under the master account to maintain hierarchies and sync information across multiple departments. Additionally, Clearstream enables professionals to organize contacts into specific groups, generate reports to analyze account activities and share service reminders with concerned authorities.


Clearstream lets businesses integrate the system with several third-party applications such as Planning Center, Slack, Bitly, Zapier, Mailchimp and Rock RMS. Pricing is based on monthly subscriptions and support is offered via FAQs, guides and other online measures.



LongDescription

Shortcodes

Small Group Management

Automated Responses

Mass Texting

Scheduled Messaging

Attendance Management

Attendance Tracking

Communication Management

2-Way Messaging

Data Import/Export

Multi-Location

Contact Management

Mobile Access

Mobile Keywords

Membership Management

Message Personalization

Alerts/Notifications

SMS Marketing

Volunteer Management

Automated Scheduling

Event Management

Member Communication

Reporting/Analytics

Contact Database

Tagging

Member Portal

Member Directory

For Religious Organizations

Online Giving

Social Media Integration

Activity Dashboard

Reminders

Third-Party Integrations

Web browser (OS agnostic)

30-Day Free Trial
100 credits / mo
Unlimited keywords
Unlimited email

$29 Per Month
1,250 credits / mo
Unlimited keywords
Unlimited email
1 Subaccount

$49 Per Month
2,500 credits / mo
Unlimited keywords
Unlimited email
2 Subaccounts

$99 Per Month
6,000 credits / mo
Unlimited keywords
Unlimited email
4 Subaccounts

$199 Per Month
12,000 credits / mo
Unlimited keywords
Unlimited email
8 Subaccounts

Larger monthly plans available...

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Clearstream

Live Online

Webinars

Documentation

Videos

Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

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