SurveyLegend vs Zoho Survey

SurveyLegend has 416 reviews and a rating of 4.62 / 5 vs Zoho Survey which has 338 reviews and a rating of 4.60 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.62 / 5 (416)

4.60 / 5 (338)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

February 24, 2021

February 25, 2021

Pros/Cons

  • Pros

  • I like the usability of the software! It was super easy to set up and I liked that I could integrate it into my website!

  • Easy to navigate and understand, great support

  • Cons

  • Sometimes the dragging feature, when building the survey, didn't work properly. But, it never impeded my achieving what I needed.

  • I liked every bit of this software but I failed to add more images which is in paid version. You need to add more functions to your free version part.

  • Pros

  • It is easy to use and very clear with a lot of type of questions and it has all the requirements needed

  • Simplicity, its easy to use. Has every option that one needs. Its easy to integrate with zoho crm. It has also saved us a lot of money by enabling us to work with less staff.

  • Cons

  • The surveys can look a bit clunky... but if design is not a high priority, Zoho Survey (and Zoho in general) is a great tool.

  • There is not much I can say as a weakness for now, however continuous improvement to make customer experience more memorable is key for sustainable growth of Zoho.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux