Some graphic limitation. As far as I know,  it does not preview the possibility of sending Newsletter to people outside the Association, but only to registered Members.

I really liked the support responsiveness. They are on the ball, listen to your comments and try to integrate if the comment can bring value to their product.

Some menus and forms are a little bit confusing. Workflow and knowlgedge management are not flexible enough.

It's highly customizable and the interface is easy to use and understand.

We've started using this software for our alumni association and we've increased our revenues significantly.

We've launched our GDPR feature thanks to their help.

For the most part it works well and is easy to use.

The possibility of organising crowdfunding. The kindness of the staff.

The Customer service is wonderful and at hand to support you through whatever your concerns are. Great Product and highly recommended.

Raklet offers comprehensive features, excellent customer support, and a seamless user experience.

Managing a community efficiently  and trying to make this in a durable manner require a healthy communication strategy.

It comes with mobile applications that are great for our members. Raklet engineering team can build custom solutions.

The most intelligent way of communicating with your community.

The Raklet team is very friendly and is willing to help and assist with any adaptions and where ever possible. Their development prices are quite competitive.

It's really powerful as we can use filters to create segments and tag people as we need. We can easily identify members more likely to donate or join our events.

It’s quite easy to use and setup, options for my local country currency which is great. Software is highly flexible and transparent with regards to future updates.

In light of the preceding requirements, we discover that racklet are capable of assisting us in achieving our goals.

The details are basically our stock of data about our members. So they have to keep their details updated and we save time for other tasks.

Easy to use and straightforward. We are people with low vision, a more visible visuality can be used.

Great application for generating revenue for the association.

My members are able to easily access proof of membership, and log ins are easy, easy customization on computer.

Useful software for any kind of Society or Company.

Great solution for club membership management.

I really like the approach to sharing new developments in the community.

We have been using it for about 3 years, but we are very satisfied, but the prices are high due to the exchange rate difference. It may be more flexible for low-income organizations.

Raklet has been a really helpful tool in the Administration of our society  since the moment we started using it. Very easy to use and it really had made our life easier.

Easy to use, great value for money. Intuitive operations so new staff can jump right in.

Easy to configure to your specific needs with all the tools provided.

I like the integration of the membership status (active/not active) with the event booking system.

The system is user friendly and customer support is outstanding.

Bad customer service - very slow and often no response.

It's quite robust, yet has a clean and sleek interface. It offers phenomenal value relative to its peers at its current price point.

I haven’t been using long enough to experience any negative issues that would be considered a con at this point.

They are very slow to return emails or to address the issues. Things would randomly go wrong - and no recourse was offered, much less apologies offered.

Ease of use and customer support. Reports were useful and easy to customize.

Easy to use and the customer service is very responsive.

Overall I am happy with Thundertix and the process to use the software.

I would highly recommend spending quality time on the set-up to ensure you're using it to the best of its ability for your organization.

We love working with ThunderTix. ThunderTix has an amazing support system in place.

It was very easy to integrate into our current websites and customisable to our use.

Our customer love the ability to do things on line from home, yet have the ability call or stop in & we can make the reservations for them.

Moving to ThunderTix has been one of the BEST decisions our theater has made. We had been using a very expensive ticketing software which was just too BIG for us.

This was a good ticketing solution and is very user friendly software.

The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.

What I like MOST about ThunderTix is that is does NOT cost an arm and a leg to get a powerful yet easy to use ticketing software.

It integrates nicely with credit card payments and was easy to set up on that front. It was VERY easy to scan tickets with the app as well.

I find creating events and selling tickets quite a bit easier than our previous application; and it's nice to see the sale $ right away rather than after the event.

The app is easy to install, straightforward and easy to use and navigate through. Has the essential features we needed for our event.

They were kind, quick to respond and delivered a solid product at the best price in town. That's pretty darn good if you ask me.

They have saved our staff hours of time and energy by implementing easy to use, effective features.

Excellent Customer Service. Easy to integrate into your website.

I am not sure if there is a reason behind that or if it is just by chance it got lost or went to spam. I am not sure, but just wanted to throw that in there too.

Even leaving notes about orders that you couldn't later update would get irritating for the small space provided.

As I mentioned above, I have been told these problems have been corrected.

The program, for the money, delivers a fantastic product.

Not only was it user friendly but it serves as a wonderful data source.

My overall experience has far exceeded my expectations. I have never under any circumstances had the level of attentive and courteous online customer service like I have received from ThunderTix.

So easy to use and set up. Customer service is fantastic.

That's what I like best about ThunderTix: knowing that they have my back.

I feel like the biggest benefit is the price and the customization of the software.

Unable to use packages and the shopping cart feature. With multiple packages, we have to run multiple charges for a customer, can raise concern.

Overall our experience is excellent. We are very happy with this product.

I appreciate the advanced and at-the-door reserved seating, easy-print guest lists for ushers, integration with MailChimp, the no-fee Braintree gateway and the post-event email survey.

I did find it difficult to purchase tickets on different nights to be tricky.

It is as though we are building the software together. You can tell the people behind the program truly care about it and about our business.

US Dollar

Raklet is a cloud-based club and event management solution that provides an integrated workflow for maintaining a contact database, collecting payments, organizing events and automating email and SMS communication.


Raklet enhances member management by offering customer relationship management (CRM) for record-keeping and encourages community engagement with private social networks and smart forms for gathering member information. A dashboard provides a timeline of recent community activity and an at-a-glance view of organizational performance.


Data stored with Raklet is secure and kept private and support is available at any time by email or phone. Membership fees, donations or ticket sales can be collected through the platform, and communications can be improved through rich email messages.


Raklet operates on a tiered pricing model, offering a free plan for organizations with fewer than 1000 contacts and additional price points designed for small to midsize businesses.


Raklet also collects transaction fees for payments received through the platform. It features Android, Windows Phone and iOS mobile apps.



LongDescription

Commenting/Notes

Season Tickets

Member Communities

Jobs Board

Member Accounts

Employee Management

Recurring Giving

Surveys & Feedback

Enrollments/Onboarding

Newsletter Management

User Management

Electronic Payments

Online Giving

Customer Data Management

Barcode/Ticket Scanning

Committee Management

Payment Processing

Recurring/Subscription Billing

Application Management

Online Forms

Group Registration

Lead Capture

Document Storage

Dues Management

Guest List Search

SEO Management

Data Synchronization

Fee Collection

Contribution Tracking

Social Media Management

Sponsorship Management

Financial Management

Donor Discovery

Online Registration

For Nonprofits

Attendance Management

Mobile Ticketing

Attendance Tracking

Attendee Segmentation

Multi-Event

Communication Management

Customer Database

Refund Management

Registration Management

Kiosk Ticketing

Calendar Management

Onsite Ticketing

Customizable Fields

Conferences/Conventions

Member Database

eCommerce Management

Attendee Tracking

Customer Portal

Data Import/Export

Email Tracking

Promotions Management

Accounting

Email Templates

Onsite Registration

Contact Management

Self Check-in/Check-out

Badge Management

Online Ticketing

Forum / Discussion Board

Email Marketing

Reserved Seating

User Profiles

Mobile Access

Profile Visibility Controls

List Management

Property Database

Sales Reports

Election Management

Survey/Poll Management

Membership Renewals

Ticketing

Gift Matching Management

Grant Management

Mobile Giving

Membership Management

Ticket Brokering

Badge Printing

Filtering

Fundraising Management

Marketing Automation

Concessions Management

Event Scheduling

Social Media Integration

Forms Management

Event Ticketing

Email Reminders

Workflow Management

Email Management

Budgeting/Forecasting

File Sharing

Alerts/Notifications

Class Registration

Online Booking

Web browser (OS agnostic)

Essentials: $49/month billed monthly or $39/month billed annually
Professional: $99/month billed monthly or $79/month billed annually
Premium: Contact Raklet for pricing information

Raklet offers special pricing (50% discount on Professional and Premium annual plans) for qualified non-profit organizations and educational institutions.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Raklet

In Person

Live Online

Webinars

Documentation

Videos

Designed for the performing arts, ThunderTix provides reserved seating and general admission event management. We make season subscriptions easy and combine fundraising, gift cards, merchandise, concessions, and a private CRM in one platform.

What ThunderTix customers have to say about us:
“From an old platform to an event in under a week - 8,000 patrons - half a season reprogrammed, flawlessly”

“Ability to access events on your cell phone or web anywhere.”

“VERY effective pivot to cope with COVID reality - thank you!”

“We broke our all time online ticket sales.”

“What I like MOST about ThunderTix is that it does NOT cost and arm and a leg to get a powerful yet easy-to-use ticketing software.”

At ThunderTix, our clients love us for a number of reasons be it our robust and easy-to-use platform, our unbeatable pricing matched with incomparable customer support, or our constant response to changing needs. We know that switching software mid-season or trying ticketing software for the first time can be a bit daunting and we are here to help with 24//7/365 customer support. Better yet, you can try it for free through our trial and once we have earned your business, you can transfer all of your data over from the trial to your real account. 

ThunderTix is a full service event management solution that caters to the performing arts with options for reserved seating or general admission events. We build out beautiful, custom seating charts that enable patrons to select their seats in real-time.  Best of all, unlike other services, ThunderTix enables event managers to decide between charging their customers a ticketing fee and retaining 100% of that revenue or going fee-free! We never add a fee to your ticket price and we never use your customer data - you own it. Ticket sales can be made online, over the phone, or at the box office. Once guests have arrived, you can either use the free ThunderTix app or your preferred hardware to scan, un-scan, and sell tickets at the door. Our web-based platform enables venues to download nightly and accurate reports helping our clients to make informed decisions about their current or next event. An additional benefit to using ThunderTix is that you set up your own payment gateway cutting us out as the middleman and enabling you to receive your deposits nightly.

ThunderTix makes it easy for event managers to have full control over their event:
* Create unique logins for staff, volunteers, or renters and restrict permissions for each user. 
* Change the price of tickets based on ticket type, seating section, or days out from the event using our dynamic ticket type. OR utilize our new Pay What You Can Pricing with suggested minimums for fundraisers, virtual events, and more.
* Use your own styles or CSS to customize your event website or embed events onto your website for a seamless experience.
* Utilize coupons, customer loyalty programs, season subscriptions, flex passes, or bundled events with discounted prices to promote sales!
* Sell concessions or merchandise ahead of or at your show.
* Target ticket buyers while cutting costs on outside services using our full, built-in customer relationship manager (CRM) and mass mailing features. Use pixel tracking to analyze your ad spending. 
* If you’d like to put more control into the hands of the ticket buyer, give them the ability handle their own refunds, seat exchanges, or convert their tickets to a donation.
* Check on guests in a snap, thank them for donations at the door, and see who scanned them in!
* Track sales to find out which staff members are at the top of the leaderboard!
* Follow up with your attendees with automated emails and integrated surveys to find out what they want more of!
* Once it is all said and done, use our ‘replicate’ feature to easily copy over event details and create a new event in the same format but with a different title and date. 
* In the off-season, downgrade to Maintenance for just $10/mo 

Support Ticket Management

Real Time Analytics

Engagement Tracking

Customizable Reports

Access Controls/Permissions

Activity Tracking

Financial Analysis

Confirmation/Reminders

Reservations Management

Credit Card Processing

Wait List Management

Event Tracking

Multi-Location

Plans are based on a per ticket basis.
Plans range from $1/ticket to $1.75/ticket, depending on the plan.

$20 monthly minimum for General Admission, includes 20 tickets per month.
$25 monthly minimum for Reserved Seating, includes 20 tickets per month.
$175 monthly minimum for Enterprise, includes 100 tickets per month.



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