This has allowed for a symbiotic relationship between our business and theirs resulting in a great partnership.

Fantastic, roller have gone over and above to help us.

Always a pleasure to speak to and always find a rapid solution to help you out.

Our bookings have increased with the phone traffic decreasing. Feel rather frustrated at the initial over selling.

You wouldn’t think it’d be hard to find in 2019, but it WAS.

Things did not go smoothly or very quickly on our end due to what felt like a neverending series of unfortunate events and your team was so patient and helpful. SENSITIVE CONTENT]  has been wonderful.

The Roller platform has revolutionised the entertainment centre industry providing Urban Xtreme with an enhanced customer experience and features that provide the company with an increase in revenue.

VERY USER FRIENDLY, EASY TO MAKE CHANGES, AMAZING HELP CENTER ANY QUESTIONS YOU CAN THINK OF IT THERE WITH STEP BY STEP INSTRUCTIONS ON HOW TO.

I'm so glad we chose Roller as our software provider. They provide excellent customer support and i would recommend Roller to any business.

They set you up nicely to figure out how to create and update products and they are constantly innovating. They have a very good support team to help you with any issues you might experience.

M most impressed with the customer success team also - they pushed me to do better at every turn, and have been extremely responsive and helpful to literally ANY question I have.

Single use sites should be fine but chains may find this is frustrating.

Roller's support team and knowledge based articles are the top feature. The ability to submit a request ticket and have feedback or a solution within a few days, if not hours  is remarkable.

Roller has wide range of services from booking, reports, integrations with Google analytics, etc. Also support team are really good and helpful.

Reporting system is basic and conflicting at times. Despite having a page for building reports, this does not work.

Our overall experience has been one of a pleasant transition from a very complicated and convoluted system to one of simple, user friendly and well designed system for the tourism industry.

Customer service is super friendly and go out of their way to try and find ways to make sure your experience is the best.

Love that it is a cloud based system and VERY easy to use with 24 hour support. The transition from our previous POS was easy and the set up was done in partnership so we knew how it works.

We have found the functionality, ease of programming and cost comparison outstanding.

Coming from businesses where there is nothing accessed internally without a VPN, remote access, via a simple URL, is also amazing.

It is very easy to use, has a very good and functional design and offers a wide range of functions.

As humans change is hard no matter how complex or simple it can be.

Maybe were not getting the most of of all features that we pay for currently.

A great booking software and POS combined with sensational service and support. Easy to use combined with great brand and appearance.

I felt supported throughout this journey. To be honest we haven’t needed roller since this point as the system has worked flawlessly, but I know they are there if required.

The POS is easy to use and train employees on. It enables us to check in guests quickly and provide a great experience for our customers.

We also love how easy Roller it is to integrate with our website. Customers have always given us very positive feedback on how easy it is to make an online booking with us.

Staff are helpful and the knowledge base excellent. With continued improvements the platform continues to deliver.

It has been a long journey to get from zero to our current functioning platform. We are 100% satisfied with the guidance and support Roller has provided us.

ROLLER software is very user friendly, simple to understand and train employees on, and allows a ton of customization for our branding and needs.

I LOVE THAT IT IS WEB BASE SO I CAN USE IT AT HOME OR ANYWHERE I GO. IT ALLOW ME TO BE THERE FOR MY TEAM EVEN IF I'M NOT AT THE OFFICE.

Since we are a trampoline park we sell time by the half hour and due to COVID we have a restriction on capacity.

We always know our enquiry will be answered and resolved quickly.

I would highly recommend Roller POS software to any company looking for ease of acclimation, access and functionality.

Fantastic support from Accounts Manager - Sophia.

Very little I don't like as they are always on the other end of a phone call for advice.

I appreciate so much when people tell you they can’t do something and why, rather than misguide or fob something off.

Receiving daily summary everyday when no booking... but they working on it.

My initial query was answered promptly and I was given a personal demo. Implementation was easy and Carl was super helpful and responsive throughout the process.

Great ticketing system with unrivalled support.

On top of that, [sensitive content hidden. And the team behind it are always very responsive to queries, and offer great advice on how to improve and streamline its use.

It can be hard to get your head around as one or two bits aren't overly intuitive.

Great customer support even by phone. Turned out less expensive for me as well.

I find their customer service skills outstanding as they walk you through everything. I can check my traffic but also repeat customers which helps me build my brand.

Ease of use, Clean simple design, user friendly.

User friendly, developed regularly, great customer service.

We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers.

First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb.

The value for money on this platform is outstanding, especially when you consider the flexibility of the platform and the neat integration within a website.

Amazing ticketselling software with a great company behind it.

The system is growing also in the right places with a growing api base for connecting to major OTA's.

I run a free walking tours, and they help me getting booking online, through our website.

Extremely happy and impressed with the system and support team.

The customer service is excellent; straight forward, personal and friendly.

It is a huge relief to be with TicketingHub. We are really thrilled after having been with a system that was difficult to use for too long.

This system is uncomplicated, logical and intelligent. It solves multiple issues for a Tourism based Transport company like ours.

Exceptional, customer service is the better than you would expect, from getting started and setup fast to general random questions about functionality at 9pm on a Saturday night the team reply fast.

We have used Ticketinghub for a number of years because their system fits perfectly with our needs for selling tickets globally; at a very fair price point.

Great, flexible with great support from the team.

I have been using Ticketing Hub since they approached me with a great package. I loved the way customers were given an easy to use the system that didn't take them away from my website.

We are integrated with Viator so we have live availability and are on sale to the masses. We can add all types of resellers easily so we can extend our marketing reach without difficulty.

Any suggestions for improvements have been generally actioned so no present cons.

The system is very flexible, and the team helped me with some customization so it fits exactly my need.

Australian Dollar

ROLLER is a cloud-based software solution for attractions, entertainment and leisure venues. We help venues manage their operations and improve the guest experience while growing their business. Comprised of Ticketing, Point-of-Sale, CRM, Waivers, Gift Cards, Email, Entry Management, Checkouts and more, ROLLER offers venues a whole-of-business solution to help them grow. 

ROLLER is headquartered in Melbourne, Australia and has regional offices in London, UK and Los Angeles, CA. We partner with many of the most dynamic brands across multiple industry verticals including trampoline parks, amusement parks, water parks and cultural attractions.


LongDescription

Support Ticket Management

AB Testing

Season Tickets

Document Templates

Restaurant POS

Employee Management

Surveys & Feedback

User Management

Electronic Payments

Status Tracking

Customer Data Management

Barcode/Ticket Scanning

Internal Chat Integration

Payment Processing

Online Signing

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Digital Signature

Electronic Signature

Retail POS

Reservations Management

Credit Card Processing

Calendar/Reminder System

Transaction History

Attendance Management

Mobile Ticketing

Sales Management

Event Tracking

Customer Database

Registration Management

Gift Card Management

Resource Management

Kiosk Ticketing

Calendar Management

Searchable Database

Onsite Ticketing

Customizable Fields

Conferences/Conventions

eCommerce Management

Template Management

Data Import/Export

Offline Access

Mobile Signature Capture

Email Tracking

Promotions Management

Email Templates

Multi-Location

Contact Management

Online Ticketing

Booking Management

Email Marketing

Mobile Access

Sales Reports

Inventory Tracking

Real-Time Data

Ticketing

Ticket Brokering

Marketing Automation

Concessions Management

Event Scheduling

Social Media Integration

Forms Management

Event Ticketing

Workflow Management

Email Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Attendee Management

Segmentation

Reminders

Volunteer Management

QR Codes

Event Management

Customizable Templates

Billing & Invoicing

Customer Management

Receipt Management

Multi-Facility

Accounting Integration

Event Calendar

Waiver Kiosk

Interaction Tracking

Web Forms

Website Management

Discount Management

Real-Time Reporting

Customizable Branding

Ticket Reservations

Reporting/Analytics

Food & Beverage Management

Room Block Management

Print-at-Home

Stock Management

Customizable Forms

ROLLER partners with over 1,200 attractions venues to help them sell more, save time, and deliver better experiences for their guests.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

ROLLER

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

TicketingHub is an online ticketing platform designed to help can entertainment,  travel and tourism and transport businesses manage any type of venue from a small comedy show to the London Eye. 

The platform enables organizations to sell tickets under their own brand using our API, embedded widgets, hosted checkout or iPhone application.


Real Time Analytics

Email Reminders

Real Time Reporting

Visitor Registration

Point of Sale (POS)

Third-Party Integrations

Confirmation/Reminders

Online Registration

Wait List Management

Communication Management

Online Payments

Real-Time Updates

Social Promotion

Multi-Day Booking

Invoice Management

Multi-Currency

TicketingHub charge commission of between 3% of ticket value depending on ticket price and volume.

ROLLER vs TicketingHub

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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