Silent Auction Pro vs ThunderTix

Silent Auction Pro has 347 reviews and a rating of 4.82 / 5 vs ThunderTix which has 184 reviews and a rating of 4.71 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Silent Auction Pro

ThunderTix

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.82 / 5 (347)

4.71 / 5 (184)

Ease-of-Use

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

Functionality

4.5 / 5

Last Review Written

January 15, 2021

January 6, 2021

Pros/Cons

Pros
Ease of use, full features, great customer service.
Features, Performance and Support were all Excellent.

Cons
Because the software is so rich in features and versatile, it takes a bit of patience to determine what aspects of the features we were using and which didn't apply to our specific needs.
If you group items the spreadsheets can get a little wacky. Easy to fix but you do have to fix it.

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Pros
It seems very user friendly and has a lot of features for the price. Customer service is excellent.
Fairly simple to use. Support was available and responsive. Love being able to sell specific seats.

Cons
Mobile app is the only con, but can be fixed with a few things. It won't allow you to make edits to events nor see guest lists. With these two fixes it could be perfect.
I would prefer that all reports be available in PDF and excel format. While excel format was great, it was hard to look at on my smart phone.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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