MuniBilling vs SOFTWater

MuniBilling has 50 reviews and a rating of 4.70 / 5 vs SOFTWater which has 29 reviews and a rating of 4.45 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.70 / 5 (50)

4.45 / 5 (29)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

October 14, 2020

December 20, 2018

Pros/Cons

  • Pros

  • The Customer Service Experience was excellent.

  • Very user friendly Timely and very helpful technical support

  • Cons

  • this doesn't applied to me, as of today I have no negative/cons things to say about this software

  • As with all 'off the shelf' products, there are some limitations on customization and configuration. With that being said, we haven't encountered anything that we haven't been able to work around.

  • Pros

  • It's very easy to use, and having the monthly support is very useful.

  • Software is very user friendly and the girls in customer service are top notch and always happy to help.

  • Cons

  • I have no problems with this program or it's support staff.

  • Wish we could put Red writing on bills and red flag more things as in remarks

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux