It's an odd feature to be missing, because everything else about every unit and office is customizable (the correspondence documents, the booking modules, the rate plans and the unit setup.

Correspondence is attractive and easy to customize. The various tools available for setting rates/manipulating rates are easy to use.

I really like the fact that you take Feedback seriously. It's nice when something I'm interested in seeing comes to fruition.

Customer service is superb, staff is friendly and helpful. Very pleased with the staff.

We do take advantage of Escapia.net and have recently integrated online booking capabilities with HomeAway and so far, so good. Our rating reflects our satisfaction with the functionality that we use.

Very robust feature list. I couldn't possibly manage our rental list without a strong piece of software like Escapia.

There have been a few snags here and there, but overall I think the software is great.

Extremely difficult to navigate and they seem to have issues with the login pages; I have had to re-register 3 times within the last 5 months. Terrible, terrible, terrible.

Great group of innovative individuals who are constantly trying to improve the software and stay ahead of the competitors.

It is old and dated with very few updates in the last four years. The reporting and rate engines are frustrating to use and it has a number of oddities that make training and using difficult.

As an owner with multiple properties and multiple partners the owner web is terrible.

If you advertise on HomeAway websites like VRBO the integration is seamless and easy.

Easy access anytime to my property’s performance is ideal.

I don't think I even utilized every possible feature. It's a great product, but we just could not afford it.

Very easy to understand and cost effective. Each module has a unique ability to help hospitality business.

It was one of the best decision we made. We find Escapia to be extremely user friendly and definitely helps my staff be more organized and professional with the great tools they provide.

I really dislike the way they have changed their business platform from a marketing platform to a booking platform.

For the most part it is easy to use and mostly self-explanatory for creating and monitoring reservations.

Easy to use, easy to read and detailed. Credit card integration is important and escapias works well.

It could do many things for our business. Also, support was outstanding.

The reservation grid is simple and reliable, giving you an accurate overview of bookings and availability. The support staff is excellent.

The UI changes and business/performance dashboards have made navigating and interpreting information much better.

I can tell you unequivocally that the system is the best in the business. And the level of service has consistently increased every year.

Integration with Glad Hospitality helps provide a good guest experience without much effort (once the initial setup is complete). The reports are informative and useful.

Hands down, this is the best and most economical decision our business could have made.

Escapia has really made our nightmare go away. The ease of use with the system as well as the added benefits in using EscapiaNet are remarkable.

I like the gradual commitment to improvement that Escapia has been implementing over the past year.

Our staff is not able to enter a task assigned to a unit number with an amount of time associated with it, that we can then transfer to an owner statement to be charged.

My whole company is wrapped around this software and everyone is frustrated by it.

Pros - Escapia is user friendly, easy to use, easy to navigate through tabs on reservation screens. Customer Service are always helpful and knowledgeable and the training materials are of great value.

The people we have worked with have been great and are always very helpful and overall, our experience with Escapia has been a very positive one.

Setting up the software was difficult for our group.

Now everything is puffy, seems cluttered with pulldown and pop ups. A pain for a busy front desk.

We implemented the booking tool on our website and it has been wonderful. I have been exploring the additional features and slowly utilizing more of what WRP has to offer.

We are happy with the product, price and service.

We are loving how user friendly it is and the ability to use their booking engine has made life so much easier as well.

The manipulation of reservations, availability and pricing is great. Also, the integration with OTA/GDS is seamless.

Their program is easy to use and fits well with our type of business. If we ever have any questions or issues the customer support is the best.

Offers an offseason discount on the subscription and the customer service is outstanding. Native English speakers (Canadians) that are very easy to understand.

On the most part it is great although o would love the opportunity to be able to open more than one property at a time.

Our experience has been wonderful. Customers service from our main rep, has been amazing and service from the technical support is always great.

The overall experience has been great. Everything from easily accessing the housekeeping reports to retrieving the information needed to process my monthly sales taxes with the FL Dept of Revenue.

Once set up , its easy to use. And it is compatible to some sites that integrate with it.

To have a system that I can access all parts of without being tied to my physical site allows me to easily check and help staff, answer a guests question, or help with a Group Folio.

It is extremely efficient, and in our business that is very important.

I wish there was an Airbnb integration as manually entering them is a pain.

I like how easy everything is to understand and how simple to navigate through the program.

Software is easy to use, being able to customize email templates is helpful and customer service is outstanding.

It is very nice that the software works with our website for online booking. They also have great customer service.

It has been very customizable, and the support is top notch. Their pricing is very fair an allows small hotels to have the power of online booking without a large investment.

WebRezPro is a great PMS solution for us expecially with its huge number of integrated online travel agencies over the internet.

We had some trouble using the calendar on a phone but that's nothing major. There are a lot of options and settings and customization features.

Ease of use when training new staff. Great for manipulating hotel reservations.

We have never had a overbooking in 3 years. Customer support is great, very knowledgeable about the system.

We are very happy with the level of support & attention to our account that WebRezPro provides. It is comforting to know that they are so quick to respond to the challenges we encounter.

If we do have questions, however, the WebRezPro support team works tirelessly (and sometimes quiet patiently) to ensure we have the answers.

I have never called for support (during working hours of course) and had no one answer.

What I love about WebRezPro is the fact that it integrates so well with other tools, like our channel manager and CRM.

I like that it's cloud based. It's easy for me to log in from home if I need to help an associate.

They have outstanding customer service. There is always someone there to explain and help when needed.

The support team is superb, always quick to answer emails and are very wonderful to speak with over the phone.

It does not work well at all on a mobile device.

The reservation and calendar features are awesome. It helps organize and manage our 18-condo resort.

I am in accounting, I like that it has interfaces for the other software we use.

When we first started we were so thrilled to have a fantastic calendar to utilize and see our occupancy in a snapshot view.

The system is moderately easy to use and the customer service team is amazing to help when you need it.

Just kidding of course ... but really it would be hard to identify something we don't like.

Their customer service is also outstanding - you aren't put on hold at all and are immediately greeted by a friendly customer service associate. We're really happy so far.

For the money this is the best product I've used or demo-ed. Its easy to use and the developers keep working to improve it.

US Dollar

Escapia is a proven, full-featured vacation rental software offering business guidance you can trust and automation to simplify. With innovative tools backed by Expedia Group data, it’s never been easier to optimize your property management business.  

Escapia also has strong core functionality such as trust accounting, rates management, guest communications, reservation calendar, distribution, housekeeping, owner portal, & more. 

Escapia is one of the most trusted and widely used vacation rental software solutions in the industry. 

LongDescription

Owner Statements

Electronic Payments

Payment Processing

Price/Margin Management

Customizable Reports

Data Synchronization

Reservations Management

Credit Card Processing

Invoice Management

Guest Communications

For Vacation Rentals

Customer Database

Calendar Management

Guest Experience Management

Housekeeping Management

Data Import/Export

Accounting

Email Templates

Contact Management

Booking Management

Lead Management

Channel Management

Vendor Management

Credit Card Management

Client Portal

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Availability Management

Work Order Management

Customizable Templates

Billing & Invoicing

Accounting Integration

Discount Management

Ratings/Reviews

Real Time Reporting

Commission Management

Contact Database

Customer History

Third-Party Integrations

Maintenance Scheduling

General Ledger

Role-Based Permissions

Task Management

Lease Tracking

Tax Management

Multi-Channel Management

Access Controls/Permissions

SMS Messaging

Digital Signature

Financial Management

Transaction History

Listing Management

Rent Tracking

Communication Management

Room Booking

Occupancy Management

Template Management

Promotions Management

Customer Support

Multi-Location

Booking Notes

Rate Management

Mobile Access

Online Payments

Property Database

Guest Check-in/Check-out

Third Party Booking

Maintenance Management

Real Time Updates

Email Management

Group Reservations

Calendar Sync

Tenant Portal

Reporting/Analytics

Billing Rate Management

Document Management

Financial Reporting

Owner Portal

Rent Collection

Short/Long Term Rental

Property Management

For Property Managers

Marketing Automation

Mac OS

Web browser (OS agnostic)

Windows 10

Pay a flat monthly fee based on the number of properties you manage. No percentage fees per booking, no additional cost for listing on Vrbo, no surprises — pricing you can plan for. Pricing starts at $9 per unit based on a 100-unit customer. 

Contact us for your custom pricing quote!

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

11-50

51-200

201-500

501-1000

1000+

Escapia

In Person

Live Online

Webinars

Documentation

Videos

WebRezPro is a cloud-based hospitality property management solution designed specifically for the hospitality and hotel industry. The solution helps a broad range of hospitality segments including hotels, inns, lodges, cabins, campgrounds, hostels and vacation rentals.


WebRezPro enables property managers to handle front desk, reservations, housekeeping and accounting through a single interface. The system allows users to advertise deals, set-up special rates, create packages and reserve blocks of rooms for groups. The reports section analyzes reservation data and recognizes opportunities present in the market.


WebRezPro offers an interface with various programs that front-offices already use. This includes Expedia QuickConnect, Booking.com, TravelClick and others in the Global Distribution System. The solution is mac-friendly and runs on mobile devices as well as tablets. The platform's mobile-based features include electronic signature capture, a mobile booking engine and the ability to manage housekeeping reports.


WebRezPro is deployed over a secure internet connection and does not require the user to install or upgrade the software.

Employee Management

User Management

Dorms

Task Scheduling

Price Optimization

Spa/Activity Management

Reviews Management

Single Property

Customer Accounts

Scheduled/Automated Reports

Registration Management

Customizable Fields

Availability Indicator

Multi-Currency

Email Marketing

Historical Reporting

Site Reservation Management

Extended Stay

Site Maps

Revenue Management

Front Desk Management

Reputation Management

Multi-Property

WebRezPro includes everything you need to run your property in the cloud: front desk, housekeeping, groups, rate management, reports, accounting, booking engine... the works! Also, all of our clients receive a complimentary payment processing integration (Shift4, USA ePay or Stripe, etc.) plus additional free integrations depending on the size of your property. And to top it off: no system setup fees.

Escapia vs WebRezPro

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