Difficult to make changes to a prescription... have to jump through hoops to inactivate the resubmit a completely different prescription.

I HATE how the automatic emails come from my hospital instead of Covetrus.

The clear and easy functionality of the software is the best part. I can show a new user how to access and utilize the system very easily and it's pretty much a self-explanatory step by step process.

Very easy to learn, customer service is always prompt and helpful, products offered through the platform are competitively priced.

It is very good and generates a good revenue for our clinic.

I like that it list all my pending prescription approvals. I have made short cuts that makes it quick to fill out prescription dosages.

Very easy to use, easy to contact customer service if needed.

I love that they send clients emails promoting products and offering discounts. It saves us time and clients love the promotions.

If you don't spell a product exactly it is difficult to find. Its not that spelling must be correct its that the order of words must be precise.

It may be more the business rather than the actual software-lack of communication with my clients and their inability or lack of desire to stand behind the products they dispense.

The only complaint I have is occasionally it is difficult for clients and/or staff to get in contact with customer service.

I like that it is connected with Roadrunner for quick and easy compounding.

The backend option for prescribers is helpful and easy to use.

It's been nice to be able to direct our clients to our online store as opposed to going to Chewy's for their pets medications. We can keep a better record of it now.

Ease of use for clients. It’s set up like any other online store, so people have that familiarity.

We appreciate the ease of entering patient and client information, and most importantly that it writes back to our practice management software.

Overall, we are very happy with the software and the integration into our PM software.

The website is easy for the clients to use and they appreciate the pricing.

One of the best features that we have found is the software's ability to detect whether the patient's weight matches the dosage prescribed.

The software is easy to use and the practice software integration is a very helpful feature that I don't want to live without.

I love how it integrates with our Evet software so seamlessly and also how it alerts us in our email that there are prescriptions waiting for review.

Covetrus has allowed us to move into online ordering. I love that it integrates with our practice management software to keep records consistent.

I love that the prescription automatically goes into the patients chart. I love that they contact the owner for approval and denial of prescriptions.

Being able to approve requests online so that the clients receive their product quicker is nice. The auto ship option is a great bonus for clients.

The customer service is the one pitfall of this service. The hold times for both clients and for the administrative staff makes it very difficult to correct errors or to get questions answered.

This program is super easy to use and very reliable.

I love how the program integrates with AviMark, really helps us record all medications/food our patients are using. It's very easy to use and easy to teach to new employees.

We love that it integrates with Cornerstone. When a client requests/fills a prescription we are able to see when it shipped and quantity.

The fact that the company sends Material for our clients to help promote the application is helpful.

This gave us an option for clients who wanted to save money by purchasing online. Clients can save, but we know that they are still getting a safe product and the manufacturer's guarantee.

The auto refill can be confusing for clients and can also be difficult to stop once started.

Overall it has been an asset to our company and the clients like it.

We love the ability to filter options on the home screen and ease of use. The platform is very user friendly.

I like that it integrates into our practice software as this helps keep up with what medications the pet is on.

Can really be hard to communicate with a Covetrus team member though if you are having a problem.

The website is very user friendly for our team and our clients. It's very nice to cut down on phone usage and just use the portal to authorize and enter scripts.

Good experience, easy to use, if help is needed customer service is always great.

Our only complaint has been with the customer service phone center having extremely long hold times. Multiple times clients have complained to us that they can't get through to the phone center.

The ease of use and client/customer interface is great.

Provet cloud is easy to use. Whenever i encounter problem, help is always there.

If you make a mistake with invoicing or need to cancel the invoice it is a little bit clunky and time consuming to offer credit notes etc.

I like how simple it is to use. I generally use this when typing clients notes, adding histories/lab results, booking appointments/repeat meds and pricing things up.

Prescribing drugs is just basics, you cannot rep your tasks. Finding diagnosis etc is a hell.

Fixed bills, some errors in names and in importing exams and connecting with our laboratory machines.

Good service, good overview, takes a lot of time to fill inn all medicines, equipment, prosedures etc.

I am extremely impressed with the customer service. I have emailed them many times asking different questions and they have replied very quick and always extremely helpful.

I like the support and the constant evolution of the software.

I liked that one can set the price I bougt for and than figure out a price. Before I never knew that and I have been working as a veterinary surgeon for almost 20 years.

The ability to perform different tasks in a variety of ways. Great for staying in contact with clients.

Simple, correlates with our needs. Helps count the remedies amount and cost.

Sometimes workflow can be difficult to follow for the complex requirements moving between departments that we have.

Still struggling with stock levels and batch control. Not quite integrated with Covetrus.

Provet cloud - great for our ambulatory equine practice.

Generally easy to use and easy to make costumer bills. All employees can use it in different rooms at same time.

Mass billing multiple horses at a time is AMAZING. If I do ten dentals at a yard - I can bill them all in the time it would have taken me to bill one.

Easy to use, nice feedback system and pleasant aesthetic.

No integration with Sage or with the whole seller NVS.

Some ready integration with lab- and payment solutions.

Found some grammar mistakes but  I always find them everywhere.

Fantastic to have automated reminders within PMS. Provet's support is brilliant, am confident queries are dealt with and overcome.

I can not understand how came cloud is so much worst than net.

Customer service is the best. They actually implement your idea.

The amazing customer support and ease of writing medical records. Ease of customization, templates.

There are still many defects that make daily activities very difficult, many errors and the customer support is unable to give advise/help in these problems.

Everything is so hard and takes time mllion yers.

Ease of creating discharge instructions. Ease of communicating with clients via text or e-mail directly from medical record.

Difficult to follow previous appointment of the same patient.

Really easy to use - intuitive. Easily allows for billing at the time, which is vital for my ambulatory practice.

Nice to build the system for my own preference. Very good support and that the company wants to keep developing the program.

There is no clinical template in english language.

Payment options are better and more-sided than earlier with Provet.

US Dollar

Prescription Management Software by Covetrus enables veterinary clinics to streamline client management, electronic prescribing and appointment scheduling operations. The application enables veterinary professionals to capture and store patient medication and health records in a centralized repository.

It offers a variety of features such as billing, performance tracking, a self-service portal, automated notifications, communication management and more. It allows employees to identify market opportunities and interact with clients through chat functionality. Additionally, Prescription Management Software lets administrators generate custom reports, manage inventories and track expenses via a unified platform.

Prescription Management Software supports integration with numerous in-house applications such as RoboVet, eVetPractice, RxWorks, AVImark, ImproMed and more via APIs. Pricing is available on request and support is extended via phone, email and other online measures.


LongDescription

Patient Records Management

Confirmation/Reminders

Self Service Portal

Prescription Processing

Client Management

Appointment Scheduling

Inventory Management

Please contact Covetrus Software Services for pricing details.

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Covetrus vRxPro

Live Online

Webinars

Documentation

Euro

Provet is a cloud-based practice management solution for veterinary clinics and hospitals of all sizes. Key features include online bookings, client communication, patient records, imaging and laboratory device connectivity and resource management.


The solution allows users to create and export work schedules. Appointment, health check-up, vaccination and laboratory reminders can be automated. Users can send personalized messages by SMS or e-mail. In addition, Provet also allows users to control stock levels, create price lists and track inventory. Identification data such as microchip numbers and tattoo identifiers can be stored within the system.


Users can generate custom reports on various metrics such as client ratings, medications and financial reports. They can also create templates for common procedures, clinical notes and discharge instructions. Information is encrypted with HTTPS connection and backed up automatically.


The solution is available on a monthly subscription basis and support is provided via live chat, e-mail and an online knowledge base.



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