I would highly recommend Fluentstream for your internet telephone needs.

It may not be as flashy as Vonage, RingCentral or 8x8, but it's a great cost, and the customer support team has been AMAZING for both selection, implementation and ongoing use.

Support has been superb for us - quick responses and semi-custom solutions, software offers many setup options, USA competent support.

The sound quality is excellent. Customer service is excellent, starting with chat service that promptly fixes any problems that occur.

FluentStream helps my employees provide better quality of service than they were able to provide with our old PBX system. This has been a total win for our company and for our clients.

Value for the Cost is outstanding - significant savings over past providers.

I really like that it's user friendly and easy to learn. It really helps that it allows us to have many phone lines.

Pricing that makes for a reasonable migration and a quick and easy setup. Excellent support team, always calm and helpful.

Over all it is a GREAT company to work with. I love the support staff they are all friendly and try their darndest to get things fixed.

Customer service is excellent - they are very helpful and get back to you quickly.

We have Cisco SPA508G and they are good phones - but the programming is a little more complex to integrate if you need a custom setup.

In April of 2017 my wife was diagnosed with cancer. We also had to close a second office.

Overall, my experience with FS was fairly negative. I think I joined at a really bad time, I would say the call quality for half our calls was bad.

We now have clear calling capabilities, multiple lines, voicemail boxes, fax capabilities.

The many different features are great, and for how much you are paying it's really impressive. On-boarding was outstanding - rapid response, very helpful.

Also the online faxing feature and text feature are helpful. Their support team is awesome and there for you 24/7 and don't sound annoyed when you call back multiple times.

It is very difficult for callers to leave a message, thus many of the parents do not. It is not easy to change the voicemail message.

When we finally caught the problem with the bill this last month we notified them. We also told them we were changing to another vendor.

It's been world-class amazing from the sales process, to onboarding, to daily use.

The software is fairly straightforward like most VOIP systems.

Lyyti has got type of participants which where bit problematic in integration.

Invoicing us went wrong in the beginning. At some stage Google Analytics seemed hard to install (cc did not wan to install the code, but we finally got it done by ourselves).

Ease of use (maybe it was because of really good hands-on training in the beginning at our office). Good customer service (you cannot find everything in web manuals).

Very well structured features, a very quick, clear and user-friendly approach, reporting tool excellent and  impeccable real-time follow-up.

Easy to use and support is brilliant. Not yet integrated with other apps.

Customer Service is always there for me with quick replies and solutions. After the first invitations have gone out we have got only positive feedback that it's very easy to use.

I need to open events and the enrollments and Lyyti is very good tool fot that kind of activity. The reports are also very easy to share with other.

Price i can´s say anything negative but sometimes i struggle with sending email to customers. Navigation is still clumsy to me. I don´t realize all term yet.

I think that it would be great to understand more about Lyyti before starting the integration project, there should be user experience to understand and built good integration.

If I have to share the report with someone else, it's safe and easy. Safety is very important part of my work.

Don't know if it's the software or what is at fault, but emails from Lyyti often get screened and are dumbed to trashmail, very unfortunate.

The helpdesk function is super. The help you get is fast and the ladies are kind and patient.

Lyyti gives us exactly the flexibility we need for the various clients of ours. And the support is also great, fast and effective.

No worries if you feel like you can't do anything - there is always online help available. Very good, fast and friendly communication.

Ease of use for non experienced users, very good concern for GDPR, API.

Some actions are hard to figure out in the beginning. I have used Lyyti only few months so I don't know all the possibilities yet.

The use of the tool is relatively easy and effortless. The phone help desk is great, top, prima, super, marvelous.

It's easy to use and has all the functions I need to handle my events.

We have saved a lot of manual work, which we had to do with our previous event.

Customer events, customer communication, surveys, feedback questionaires, also hope that in the future we found new ways to use the system.

Excellent tool for organizing events. Very professional and easy to use.

It is a very useful and varied software suitable for many purposes.

US Dollar

FluentStream is a comprehensive communications solution designed to meet the unique needs of small and mid-sized businesses (SMBs). FluentStream empowers organizations to optimize their communication processes, gain greater flexibility and control of their communication preferences, and improve their customer service. Whether you are a growing startup or an established SMB, FluentStream’s full range of reliable communications services will deliver immediate benefits to your business.

Key Features:


●Cloud Calling: Make and receive calls from anywhere, anytime, with crystal-clear voice quality and seamless integration.
●Intuitive Tools: Effortlessly monitor and transfer calls with the Live Manager's drag-and-drop interface. 
●Analytics: Gain valuable insights with detailed reports on interaction history, response times, and individual stats. Optimize customer interactions and improve team productivity.
●Mobile Connectivity: Stay connected on the go with the FluentStream mobile app for Android and iOS.
●Advanced Sales Features: Supercharge your sales team with Voicemail Drop, Salesforce Integration, and Returned Call Routing.




LongDescription

Support Ticket Management

Real-Time Analytics

Call Duration

Call Tagging

Call Volume

Call Transfer

Surveys & Feedback

Inbound Reporting

Customizable Reports

HIPAA Compliant

SMS Messaging

Real-Time Monitoring

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Blended Call Center

Call Recording

Call Logging

On-Demand Recording

Call Center Management

Unattended Call Management

Presentation Streaming

VoIP

Call Routing

Multi-Location

Self Service Portal

Text to Speech

Recording

VoIP Connection

Help Desk Management

Outbound Call Center

Performance Metrics

Inbound Call Center

Call Scripting

Phone Key Input

Hotkeys

Multi-Channel Communication

Queue Management

Workflow Management

Predictive Dialer

Caller ID

Computer Telephony Integration

Telemarketing Management

Real-Time Chat

Manual Dialer

Multiple Parties

Outbound Reporting

Alerts/Escalation

Open Database Design

Reporting/Analytics

Who Answered Log

Video Conferencing

Call Transcription

Call Monitoring

Archiving & Retention

Call Tracking Metrics

Live Chat

Campaign Management

Virtual Assistant

By-Extension Reporting

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Four pricing tiers to meet the needs of your business. Unlimited calls to the US and Canada with first-class quality and guaranteed reliability. With 99.99% uptime, you always have direct access to our expert online knowledge base and US-based customer support team. Opt to customize your business phone system by adding individual features “A-La-Carte” to whichever plan you select.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

FluentStream

Live Online

Documentation

Videos

Euro

Lyyti is an all-in-one event management software that streamlines the event planning process. The tool caters to event organizers and planners in various industries.

The platform provides tools for creating event registration forms, managing attendees, communicating with participants, and analyzing event metrics. Key features include customizable registration forms, email marketing automation, badge printing, and real-time event reporting. 

Lyyti integrates with various third-party applications to enhance functionality. The platform offers dedicated customer support and onboarding services to help new clients get started. Lyyti is a software-as-a-service (SaaS) product that is accessible online with no installation required.

Real Time Analytics

Employee Management

Lead Notifications

Audience Analytics

Business Card/Badge Scanning

User Management

Electronic Payments

Personalization

Meeting Management

Barcode/Ticket Scanning

Payment Processing

Online Forms

Group Registration

Lead Capture

Guest List Search

Data Synchronization

Customer Segmentation

Sponsorship Management

Single Sign On

Confirmation/Reminders

Online Registration

Credit Card Processing

Wait List Management

Attendance Management

Mobile Ticketing

Attendee Segmentation

Data Extraction

Lead Distribution

Multi-Event

Event Tracking

Communication Management

Customer Database

Registration Management

Audience Targeting

Kiosk Ticketing

Calendar Management

Onsite Ticketing

Customizable Fields

Conferences/Conventions

Attendee Tracking

Template Management

Scheduling

Data Import/Export

Promotions Management

File Transfer

Lead Generation

Email Templates

Onsite Registration

Contact Management

Self Check-in/Check-out

Badge Management

Content Management

Online Ticketing

Booking Management

Lead Management

Email Marketing

User Profiles

Mobile Access

Online Payments

Brand Management

Survey/Poll Management

Ticketing

Badge Printing

Marketing Automation

Event Scheduling

Lead Segmentation

Real-Time Notifications

Forms Management

- Starter starting at 149€/month
- Basic starting at 299€/month
- Professional starting at 449€/month
- Enterprise, talk to one of our event experts and they will find you the perfect solution for your organisation.

FluentStream vs Lyyti

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