I love the software, I love what you have done with it since we first started. Overall I am pleased with the service.

The tool is pretty cool and has several great features...web integration is easy, the mobile app is a plus, getting the voicemail delivered to your email is really cool too.

We are now collaborating across Departments and the company. We have achieved much greater levels of communication across the business.

I like the function to share your screen when having a meeting, I use it all the time when talking with colleagues across other offices.

Fuze integrates well across different devices. Meetings are easy to setup via the app or Outlook.

We have also solved a major problem with on premise PBX systems that were failing.

The hardware for Fuze (formerly thinkingphones), is fantastic. The use of side cars for more lines for users to navigate to, as well as displaying if someone is on a call, is great.

We needed to move to a system that offered features, scale, good price and support and where we would have business continuity. It offers flexible working and a more agile and mobile workforce.

I think currently I love how easy it is to take a call from anywhere.

I make calls most days all days and its a seamless integration and platform to call/conference and gain insight.

The back end is incredibly confusing (ThinkingPhones or Fuze? They merged and didn't do it well), and their customer support is by far the worst I've experienced.

ATA devices notoriously have a lot of problems and outages compared to phones.

Call quality can be hit and miss. App does have glitches at times on outlook, updates can crash the application where it needs to be uninstalled/cleaned before it is installed again.

The IM system within Fuze has always been great. Even in a prepandemic world it was great for ease of use around the office and easily staying in touch with other team members.

In the pandemic Telehealth landscape, its ease of use and great interface has really stuck out and shined.

Great to use, I like the fact that the Fuze extension recognizes phone numbers and I can just click them to call.

Not a very good experience. They need to figure out how to prevent outages and lagging.

Service would be down or slow frequently. When you're about to go live with 90+ people waiting for your webinar, this is a problem.

I love the scaleability and flexibility. The collaboration we are able to achieve across the company now is amazing.

An overall very good tool that I still use daily and enjoy better than a regular phone for having many calls daily. Definitely worth trying if you are considering different phone options.

Ease of use and deployment. Messaging between people is also very nice and efficient.

Conferencing capabilities of Fuze are quite good. The software is so simple to use because of its intuitive interface.

Seamless integration of the Fuze app and Fuze (Thinking) Polycom IP phone. The audio quality over the IP phone is excellent.

Well designed UI make the product a pleasure to use.

Easy to use and has most of the features that are in Skype,  Nice use of video and good voice quality.

Good mobility for the users, good of option to make home working.

Full adoption has been easy and users love it. Customer support is good - although I would like all users to be able to access support rather than being mediated through my IT.

It's user friendly, has both phone and chat features. Customer support is always willing to help with our questions.

The calls are clear and rarely drop. It is very user friendly, takes no time at all to learn.

No time for such nonsense. Finally, they wrote and announced that our product offering was going to end.

It’s the best professional level software for any office or school. Very reliable and super user friendly.

I grew up with this software, it was taught to me at school and I thought it was the only way to do things. I was in love with Microsoft 365, its useful, accessible and easy to use tools.

I love that the programs integrate seamlessly and can store files online in the SharePoint platform for ease of use when sharing documents for collaboration.

It's very easy to use and the fact that you are able to not only switch between them very quickly and seamlessly, but the fact that they integrate with one another is amazing.

Overall experience is great start from installing to using and updating yearly in the organisation. It just takes care of its own when it comes to updating which is great.

It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.

The overall suite is nice to collaborate with fellow employees on specifically Microsoft Teams is amazing for collaboration.

My overall experience is good  I would recommend this program to everyone. I have had a positive experience  with this program.

If I have no internet connection then I an not able to access anything which can be frustrating if I am out somewhere with no connection.

My experience with Microsoft 365 has been great. I really like using the software because it helps me with business letters and eeseach.

It's nice to have a one-stop-shop for all of your needs. That makes it super helpful because it works across platforms.

Non profit pricing is excellent. Love the Office 365 Exchange much better than on-site.

Customer Service is included in the cos,  I have had to call them a couple of times and have been taken care of by a real person and they have resolved whatever issue I was having.

Everything you love about the disk version of Microsoft but in the cloud. Super easy to use, super easy to share - and you can plugin in Grammarly.

I like some of the apps that you can integrate with the system. They are superior and more advanced.

There are many things that I love about this program. The price point is fantastic, especially considering all the resources you get for a small monthly fee.

It's super easy to setup for my employees. I get the peace of mind they are using the best.

And all includen in the same plan. I use it in my work space and its amazing, the flexibility and the integration is amazing.

I like the ease of use of Office 365. It is a great value for the money and helps me keep all of my business information easily accessible.

The auto quarantining is a bit aggressive and sometimes has false positives. As an admin I can release them so no email is lost, but still a bit annoying.

I love that they offer Office 365 for free to use, and I love the ease of most of their apps, such as Microsoft Word, and a few other docs.

Doing the same search query on desktop vs. browser will consistently return different results, which is particularly frustrating. The calendaring system has also gotten worse over the years.

The overall experience has been wonderful. Even the customer support was a pleasant surprise, compared to others.

It was a godsend to have 365 in place, because I was able to move my business out of the office as needed during the more challenging springtime, and now have the option to work from home as desired.

The microsoft suite is amazing because it is compatible with pretty much everything now. Making documents is great because it has review things where you can send things to other people.

Microsoft Support is horrible and it takes an incredibly long time to get through to them if you have a problem.

Overall Microsoft 365 is an amazing product with great features and wonderful customer service.

The customer service staff is amazing and well trained. My experience with Office 365 has been amazing and I will continue using this product.

It’s been a great product and I like having mag programs to get various jobs done. Price point is good and quality is great.

The worst thing would be that its hard to recover lost excel documents as they don't show in recent workbooks.

I love that this program is very easy to use and has lots of functionality. I also love that there is a place to find answers when necessary.

Great suite of products. With Excel, Word, and Outlook being at the forefront of the great softwares that are part of office 365.

Ease of use and the ability to communicate and share your screen with coworkers. Great part of the Office 365 suite.

US Dollar

Fuze is an online meeting solution that works across a range of devices and integrates with traditional video conferencing systems. Users receive audio conferencing, video conferencing, screen sharing and web conferencing functionality on tablets, smartphones, desktops and laptops.


Additionally, users who want to equip meeting rooms with HD video conferencing systems can opt for Fuze for Rooms. The Fuze Telepresence Connect service helps businesses to ensure interoperability with room-based video conferencing systems from leading hardware vendors.


Fuze’s applications are designed to dynamically adjust the bandwidth of voice, video and content transmission across a range of devices and network conditions. For instance, users receive rejoin notifications after network outages and unmute notifications when the system senses them talking.


Fuze also offers features such as collaborative annotation of content, special modes for conferencing while driving, content sharing from mobile devices and integration with cloud-based file hosting services such as Dropbox and Box.



LongDescription

Presentation Tools

Voice Mail

Communication Management

Call Recording

Call Center Management

Presentation Streaming

Scheduling

Call Routing

Audio/Video Conferencing

Screen Sharing

Mobile Access

File Sharing

Attendee Management

Knowledge Base Management

Fax Management

Real-Time Chat

Chat/Messaging

Two Way Audio & Video

Video Conferencing

Online Voice Transmission

Meeting Management

Collaboration Tools

Multi-Channel Communication

Unified Communications

Call Conferencing

Multi-User Collaboration

Windows 7

Mac OS

Web browser (OS agnostic)

Windows 8

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Fuze 

In Person

Live Online

Webinars

Documentation

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.


Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting.


Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.



File Management

Commenting/Notes

Document Templates

Email Monitoring

Two-Way Audio & Video

Project Templates

Document Storage

Activity Tracking

Data Synchronization

Templates

Calendar/Reminder System

Team Calendars

Document Capture

Brainstorming

Office Suite

Calendar Management

Room Booking

Full Text Search

Template Management

Offline Access

Multiple Projects

File Transfer

Email Templates

Contact Management

Audit Trail

Version Control

Notes Management

Booking Management

Discussions/Forums

Two-Factor Authentication

Address Book

Real-Time Notifications

Real-Time Updates

Email Management

Video Support

Customization

Alerts/Notifications

Data Visualization

Reminders

Event Management

Multiple Format Support

Customizable Templates

Response Management

Inbox Management

Document Automation

Multi-Language

To-Do List

Conferencing

Reporting/Analytics

Contact Database

Remote Access/Control

Appointment Management

Secure Data Storage

Video Streaming

Task Progress Tracking

Archiving & Retention

Microsoft Outlook Integration

Task Management

Live Chat

Document Management

@mentions

Document Generation

Search/Filter

Image Editing

Productivity Tools

Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month
Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month
Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month

Fuze vs Microsoft 365

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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