Asset Essentials vs Concept3D

RATING:

4.4

(257)

Asset Essentials has 257 reviews and a rating of 4.39 / 5 stars vs Concept3D which has 38 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (257)
4.7 (38)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 22, 2024
January 31, 2023
Pros/Cons
  • Pros

  • This software is very user friendly and fairly easy to navigate. It is a great improvement from our previous work order and inventory system.
  • With unlimited users I am able to expand to more than just my maintenance responsibilities. The ease of use and price make this the best CMMS on the market in my opinion.
  • Cons

  • The limited options for the tech accounts provide me with extra work editing their times.
  • The connector tools seems to be broken. I have had several issue with this.
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  • Pros

  • Customer service has been great throughg our years with Concept3D, and I can definitely say the tool has only improved in that time. An eye for design pairs well with the solid functionality.
  • The ease of use, especially during set up was my favorite thing by far. I appreciated that Concept3D had an icon library set up, that was helpful in setting up the layers we wanted on our map.
  • Cons

  • Sometimes it's a little confusing to work through all of the options, especially when you're not spending all day every day in the map.
  • When we first started, wayfinding was included, but now is an extra cost. Our students miss the wayfinding feature.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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3 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos