About Concept3D

Concept3D is a cloud-based mapping platform designed to help businesses in healthcare, education, hospitality and other sectors design 3D maps and virtual tour experiences for clients. With the built-in content management system (CMS), administrators can store and organize digital media files including images and videos on a centralized platform.

Key features of Concept3D include collaboration, resource tracking, space planning, virtual engagement, 3D rendering, data visualization and more. Stakeholders can utilize the Mapbox engine to create and edit customizable maps by modifying the map orientation and tile colors. Additionally, clients can view important details including room numbers, emergency exits and accessibility routes using the wayfinding function...


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Supported Operating System(s):

Web browser (OS agnostic)

37 Reviews of Concept3D

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(28)

28

4 stars

(9)

9

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 37 results

October 2019

Jason from Hope College

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Mapping Software for our entire college campus

Concept3D was awesome with our initial implementation and setting up our map to make sure our map was as accurate and realistic as possible. Since then, they've helped us evolve our map with new features and tools to make it a great tool for both wayfinding and general marketing.

Pros

Concept3D is a great mapping tool. It builds on top of the already recognizable Google Maps interface, yet allows clients like us to add specific renderings of our campus and detailed location info inside pin points.

Cons

The back end editor is a little cumbersome and confusing. But once you learn it, it's not bad. Plus, the customer service is excellent if you ever need assistance.

Reasons for Choosing Concept3D

We liked all of the features, especially the ability to include 360 panoramic photos as part of the map experience. We also recently added an additional product of theirs to our toolkit, a stand-alone 360 Tour which is great for showcasing our campus to prospective students.

Response from Concept3D

Replied December 2019

Hi Jason!! Thank you for your review and hearing how the interactive map helps with marketing and wayfinding.

October 2019

Brian from Mount Saint Mary's University

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2019

Concept3D Review

Pros

The ability to customize our map as new features get added around campus (new parking lots, attractions, etc.). Also, the capabilities of creating specific tours within our map for certain populations that visit our website.

Cons

CMS is somewhat of a learning curve to get used to and has a few quirks about it. Customization options can sometimes seem limited to more web savvy users who may want to add their own styles.

Reasons for Choosing Concept3D

Concept3D offered more flexibility and functionality that we were ultimately looking for in a product.

Response from Concept3D

Replied December 2019

Hey Brian! Thank you for your review and hearing how you use the interactive map to keep your campus map updated and virtual tours to include all members of Mount Saint Mary's University community.

October 2019

Jason from Penn State University

Company Size: 10,000+ employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2019

Review of Concept3D interactive map product

The account management team at Concept3D was extremely helpful to us during the implementation process. They visited our campus for several days to walk our implementation team and numerous University stakeholders through the steps necessary to get our interactive map up and running. They helped us to develop a plan that allowed us to launch the product at 21 Penn State campuses. Even now that the product has been live for more than a year, Concept3D continues to be very receptive to our questions, needs and suggestions.

Pros

The Concept3D interactive map product is visually stunning and provides amazingly accurate representations of our campuses. It's a unique and attractive tool to help promote our university and to assist the thousands of visitors and new students who come to our campuses each year. Overall, the map CMS is easy to use and requires minimal training for staff to use it to create map locations and events. The ability to schedule events and locations and to share specific map location links have made the interactive map a valuable tool for advance promotion of campus events (sports, concerts, commencement, orientation, etc.), parking and construction projects.

Cons

There are a few CMS limitations that can be frustrating for map administrators, such as the inability to copy previously-created locations and to make multi-location edits, the lack of map snapping when drawing lines and polygons, and occasional issues when multiple administrators attempt to use the CMS simultaneously. The Concept3D product is not an ideal solution for print map needs, especially for large campuses. Using the Concept3D product for walking or driving directions is not as user-friendly or intuitive as Google Maps.

Response from Concept3D

Replied December 2019

Hi Jason! Thank you for your comments and sharing how the platform is helping with event promotion. Keep your ears open for something in 2020 for Print Map!

December 2019

Whitney from University of Maine

Company Size: 1,001-5,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

A wonderful product

It's been really great. The people have been great to work with and the program is fantastic.

Pros

It's incredibly easy to use on the front and the back end. Has some great features and we really like how you can create multiple tours.

Cons

I admittedly am very pleased with this and I'm not sure what I like least.

November 2019

Bart from The Catholic University of America

Company Size: 1,001-5,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

The Sky's the Limit with this Flexible Interactive Map

My university has been a Concept3D customer for about eight years. With the help of their support team, we have achieved our goal of presenting an informative interactive experience in which prospective students can "visit" the campus from wherever they are. The illustrated map shows that classic design of our campus buildings. Panoramic photos show the natural beauty of the campus and highlight some attributes of special interest. For example, prospective students can use this tool to tour the interior of student residence halls.

Pros

The Concept3D illustrated interactive map offers a great mix of functionality and familiarity. Because it is built as an overlay on the Google Map platform, the Concept3D map is instantly familiar and easy to use. Its customization features enable us to present as much information as we want to enhance the user's experience — text, photos videos, panoramic images, tours, etc. Built-in editing tools are easy to use. And Concept3D customer support is always helpful. We also like the way the Google platform allows us to highlight locations that are not on our campus, such as the international locations of international development student projects in countries all over the world.

Cons

My only complaint is not about Concept3D, but about myself. With limited staff and lots of other responsibilities, I haven't had time to exploit all of the potential of this tool.

Reasons for Choosing Concept3D

Better value for the cost; good interactive features; ease of editing; flexibility; integration with Google Maps; excellent customer service.

Response from Concept3D

Replied December 2019

Hi Bart! Gald to see hear all the ways you are using the map. Thank you for your comments!