Asset Essentials vs Maintenance Connection
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.3 / 5
Value for Money
4.3 / 5
4.3 / 5
Customer Support
4.6 / 5
4.6 / 5
Functionality
4.2 / 5
4.4 / 5
Last Review Written
September 13, 2024
September 24, 2024
Pros/Cons
Pros
- I am very pleased with the software and it's capabilities. It would be nice to maybe have some videos on how to customize the screens.
- Overall the system meets our needs and what we are trying to accomplish. I would like to see better reports so that I can "fine tune" my team and trends.
- This software is very user friendly and fairly easy to navigate. It is a great improvement from our previous work order and inventory system.
Cons
- Ability to put in meter readings is terribly painful. You cant add parts while in a workorder.
- The inability to delete a work order is a minor nuisance; I work around it by "re-writing" the WO.
- The connector tools seems to be broken. I have had several issue with this.
Pros
- Ease of use / strong customer support / many great features and functions. I also like the ability to manage and communicate with Maintenance personnel.
- It has a lot of modules that are very helpful and the history of assets are such a plus. Scanning parts is easy and helps in our accounting procedures.
- We are looking at her maintenance needs, this was one of the best applications that we found it was super helpful to use and we really enjoyed it.
Cons
- The documentation module doesn't work as it should, a user should be able to cut and paste data into the program without losing the formatting of cut and paste.
- We went from sheer terror to desperate frustration to absolute elation.
- I dislike the inability to open more than one work order at a time.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
79 Recommendations
45 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
