They have excellent customer service. Any time we've had an issue due to our internal phone system routing that they've been able to get in and fix the issue quickly. Not only do they fix it but they also test the fix to ensure it's working properly.

In our search for an 800 number that we could have at the ready it turns out 800.com was a clear choice. It was extremely easy to search a number, set up and then implement for our office.

We haven't found any pitfalls with this system at all for what we utilize it for.

800.com has always been extremely responsive to any question I have ever had and when it is our fault such as an expired credit card on file and my payment is declined, they do not shut off my business 800 number and fax. They contact me and we fix the issue together. I really appreciate that!

The software is easy to set up and implement. Once I set it up I haven't had to mess around with it again in years. My team just uses it and it works well.

Occasionally they upgrade the software and it looks different and we have to get use to a new look and feel.

Easy set up and use. Have not had any need to interact with the 800.com team.

Overall okay and affordable but can use some improvements.

As a small business owner on the go the App is critical. Unfortunately the functionality is limited and the app is very glitch.Works great on desktop but lacks the ability to answer calls on desktop. It would be great to see a call coming in and being able to answer.

Comfortable

Received 2 toll free numbers including fax operational in 5 min.

No Phone App for the cell phone. Would love to have a phone app to receive fax and incoming phone calls