AVOXI
About AVOXI
Awards and Recognition
AVOXI Pricing
Contact AVOXI for a free quote.
Starting price:
$19.99
Free trial:
Available
Free version:
Not Available
Other Top Recommended Call Center Software
Most Helpful Reviews for AVOXI
1 - 5 of 53 Reviews
Robert
Verified reviewer
Telecommunications, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
AVOXI Genius is the best option for your IPBX and DID needs
Avoxi Genius is definetely the best software for Voice over IP. You can manage everything you need to get your IPBX and your DID numbers work!
PROSThe software has great features that help you manage all your DID needs. You can add new DID´s, get special offers, get analytics and all the information you need to get the most of your IPBX
CONSEverything is great. I will maybe improve the customer support a little bit
Reason for choosing AVOXI
Better customer support
Vendor Response
We love to hear you've had such a great experience with AVOXI! Thank you for the feedback!
Replied September 2020
Capucine
Banking, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Avoxi is the best for this service on the market
Avoxi is making possible real time communication cross countries, with a specifically good quality of calls and very low costs. Especially over this covid crisis when travelling has become impossible, Avoxi is litterally saving our business projects.
PROSIn comparison to other similar services existing on the market Avoxi defintely makes a difference on every level. The price and quality of communication are the real plus. The options management is also very easy and a special mention for the GREAT customer service, which is rare enough nowadays and should be congratulated when good.
CONSFor the use of our project this service is perfect, nothing seems negative about AVOXI to us
Reason for choosing AVOXI
Vonage was a disappointment in terms of quality of service, prices and very bad customer service. Avoxi made a difference in terms of costs and as soon as I talked to Avoxi's customer service I felt respected as a client so that what made me sign up. Now after almost a year with Avoxi I am even more satisfied as the service is great.
Vendor Response
Capucine - Thanks so much for the fantastic review. We really appreciate your feedback.
Replied October 2020
Utku
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed May 2020
Fraudulent charging
We paid for 4 months but could not event use the system successfully for one full day. When we asked for refund, they never replied and continued charging. We deleted our account and deleted our credit card details, they continued to charge by using cc records! We had to cancel the cc in order to escape from this trap. We keep all these emails and records just in case anyone object to these comments.
PROSIt seemed cheap at first. After months we see that this is the trap.
CONSVery low voice quality. Not stable operation (None of the calls were received for few days). Almost no support. (If you reach them from Linkedin, you may luckily receive some irritating replies)
Reason for choosing AVOXI
Unfortunately it seemed cheaper.
Dhanalakshmi
Computer Software, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
One stand solution for Call centres
Overall experience is WOW & excellent. It has helped meeting our requirement to make calls to other countries residing in India. We assumed we may face network issues & call quality issues in beginning but AVOXI proved it wrong.
PROSAVOXI is a very simple platform which is very easy to understand, configure settings and use it. The platform enables self-reliance and very less dependency on support team would require for configurations. Agent platform is also very simple to use. There are integrations available like Teams, CRMs etc. which makes the life simpler. Overall, its a WOW experience with AVOXI :)
CONSThere are no such features which I liked least about this software.
Reason for choosing AVOXI
Due to costing, ease of configuration & usage
Tracy
Publishing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Great product!
Great!!!
PROSIt was a perfect fit when we moved from our corporate office land lines to remote during the pandemic.
CONSI don’t have any issues so far. I like it better than my old phone service.
Reasons for switching to AVOXI
Closed my corp office and needed a remote service.
Vendor Response
Thank you for your feedback Tracy! We are so happy that we could help make your move to the cloud a seamless experience. Please don't hesitate to reach out to our support team if you do have any questions or issues we can help with!
Replied December 2022
