Bevatel

RATING:

5.0

(3)
Overview

About Bevatel

The cloud call center system from Bevatel includes many advantages to receive customer calls, communicate with them in a better and more professional way, and improve the performance of customer service, sales and technical support in general. We can briefly mention the advantages of the Bevatel system for communicating with customers in points as follows:- •Waiting feature: Playing specific music or voice messages about services, offers, and working hours. •Keeping missed and missed calls during and outside working hours •Voice mail feature: enables customers to leave their inquiries and complaints in one or more voice messages. •IVR feature: to respond to customer inquiries with pre-recorded voice messages. •Call Divert: Divert calls to a specific department

Bevatel Pricing

Contact vendor for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

Bevatel Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Bevatel

3 Reviews

asmaa

Sports, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Appreciation for Excellent Service Provided by Bevatel

I would like to commend the Bevatel team for their professionalism, expertise, and unwavering support throughout the implementation process. They demonstrated a deep understanding of our business requirements and worked closely with us to tailor the systems to our specific needs. Their prompt responsiveness and willingness to address any concerns or inquiries have been exemplary, showcasing a commitment to delivering excellence.

PROS

The call center system you provided has greatly enhanced our customer support operations. Its user-friendly interface, robust features, and seamless integration with our existing infrastructure have significantly streamlined our processes, resulting in increased efficiency and improved customer service.

CONS

Bevatel system is beneficial and easy to use, everything is excellent

Osama

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

The best CRM System

PROS

Its very simple and not expensive, Also they have a great team support

CONS

Easy to use it and help me to connect with my customers

Vendor Response

Thank You Mr/ Osama

Replied November 2022

Belal

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Perfect choice for marketing automation

PROS

The user experience is friendly and easy

CONS

No it's perfect choice and fill my business needs

Vendor Response

Thank you

Replied November 2022