

Bitrix24 Software
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About Bitrix24
Bitrix24 Pricing
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Cloud Basic: $39/mo Standard: $79/mo Professional: $159/mo On-premise Business: $2990 (one-time license) Enterprise: $24990 (one-time license)
Starting price:
$39.00 per month
Free trial:
Available
Free version:
Available
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Bitrix24 CRM Contact
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Bitrix24 User Reviews
OVERALL RATING
Showing 1 - 5 of 531 reviews

Maszni
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Entertainment
Time used: More than 2 years
Review Source: Capterra
March 2021
Project management software with very good workload planning
Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.
Pros
I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.
Cons
The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.
Reasons for switching to Bitrix24
Todoist is too basic and many of the feature that I need for a project management like Scrum are not supported by this software.
Anonymous
Company size: 51-200 employees
Time used: Less than 6 months
Review Source: Capterra
August 2022
Experience after 6 months of use Bitrix24
Bitrix24 is a CRM program that can outperform other lead management software in its class. With an all-in-one CRM platform, users can develop and manage leads, manage projects, provide customer support, manage internal communications, and even construct websites. Despite having such an extensive range of services, Bitrix24 offers incredibly cheap costs when compared to other channels, making it easier to develop a skepticism. Offering a set monthly pricing for an unlimited number of customers is also uncommon among small and medium-sized businesses. Like media and social networks, it has an easy-to-use interface. When users register with Bitrix24 CRM, they instantly see the activity stream (Activity Stream) - this feature is similar to the interface used by Facebook. Users can upload files, events, processes and more to share with their colleagues. Finishing the project without explicit directions and being a little picky about the needed stages takes a long time. Furthermore, the Professional package allows for an infinite number of users, allowing Bitrix24 CRM to readily handle quickly developing enterprises. However, it is not well-liked by entrepreneurs. As a result, Bitrix24 is best suited for mid-sized businesses prepared to devote a significant amount of time in studying how the program works and educating staff on how to utilize it. Bitrix24's disadvantage is that it requires more steps than comparable CRM platforms such as Zendesk and Freshworks, but at a significant
Pros
Lead generation and management : The lead management function of Bitrix24 gives consumers more opportunities to generate leads by using demand creation software. Content marketing, media advertising, online forms, and live chat widgets are a few examples. It assists them in identifying prospective and high-converting consumers. Bitrix24 can also assess how many fresh leads are received and what proportion of those leads convert into paying clients.
Cons
Analysis of sales data The CRM analytics solution from Bitrix24 enables customers to examine sales trends, assess lead conversion rates, and properly estimate sales. However, errors frequently occur as a result of difficulties caused by poor handling of virtual parameters. Lead source analysis capabilities show customers which channels are producing the greatest results for them in terms of lead sourcing. Assist them in determining which marketing or advertising platforms they should prioritize. Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the reviewer's identity. Their website, social media advertisements, physical events, and Google AdWords are all potential consumer source channels. There will always be channels that fall short of expectations.
Reasons for choosing Bitrix24
Because the cost is cheaper. In addition, our partners in Singapore also often use this platform and they have requested to work on it. So, during the project, we completely changed our team's old tools to fit the job.
Reasons for switching to Bitrix24
After hearing about the integration with Bitrix24's Zendesk application, I did some investigation and discovered that Bitrix's price was significantly lower than it is now. Although several phases are more involved and need more time to teach in the firm, our utilization is somewhat better than when we were utilizing Zendesk.
Ngenge
Verified reviewer
Company size: 2-10 employees
Industry: Computer Software
Time used: Less than 6 months
Review Source: Capterra
July 2022
Bitrix 24
It's helpful for projects time tracking, however, I can't really recommend it if you're looking forward to something more broad in functionality and worthtrustiness.
Pros
One positive impression I have about it by far its ability to provide good information the time spent on different projects.
Cons
Bitrix 24 cliams to be the best alternative for Ringcentral and other tools yet, they are not straight forward. I mean, the information this company displays on their homepage tends to completely bias what I got the first time I signed up with them. Apart from the fact that the customer service took long to reply back, they came in with a different pricing catalog totally different from what I saw on the company's homepage. I can't really recommend this company, however, you can try them out yourself. A business that offers misleading pricing information shouldn't be trusted( it's my opinion). After sticking around for 3 months, I also discovered that some of their functions do not really work as expected, making functionality Vs value for money very poor. I had to migrate to something better.
Anonymous
Company size: 11-50 employees
Time used: More than 2 years
Review Source: Capterra
June 2022
Bitrix Virtual Office Solution
My overall experience with Bitrix24 has been great. I have no complaints and would easily recommend it to anyone.
Pros
The free version is more than adequate to manage business functions. The intranet/portal feature allows me to manage my company and staff. My company is a virtual company and thanks to Bitrix24 it allows all members of my time to collaborate, communicate and work together just as if they were in the office. I have been using this software for many years and have tried other options and always come back to Bitrix24. I am yet to find any other software as versatile as Bitrix24.
Cons
The only issue we have is sometimes new Associates find it difficult to access the platform for the first time. I personally did not experience that issue, and this is only for a small percentage of new recruits.
Reasons for choosing Bitrix24
HubSpot was a good CRM but did not have the other functionality like Bitrix24. It was only good as a CRM. Workplace by Facebook was too expensive. Even when we tried the free version it was still not as good as Bitrix24.
Nurul Suhaila
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Telecommunications
Time used: More than 2 years
Review Source: Capterra
June 2022
Powerful tools to manage project tracking and planning
Using Bitrix24 has been a pleasant experience for my company in many areas, including project planning, job scheduling, private communications, and staff performance evaluation.
Pros
The optimal network layout and the premise of integrated social media feeds are two of Bitrix's significant strengths. If the software's price had not swayed us, I might well have anticipated our being able to adapt it to our needs. My favorite part of the site was the notion of using it to manage chores and boost efficiency amongst some of the staff.
Cons
They let us utilize the built-in VoIP capability, but not the latest version. I do not understand why this would be the case. Last year, I used my VoIP device to connect with my friends and family. But then they want payment for the feature.