Call Logic vs CallTools

RATING:

4.6

(34)

Call Logic has 34 reviews and a rating of 4.59 / 5 stars vs CallTools which has 131 reviews and a rating of 4.82 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (34)
4.8 (131)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
June 27, 2023
May 22, 2024
Pros/Cons
  • Pros

  • Ease of contacting prospects on a large scale in little time.
  • I love that this system eliminates the tedious task of manually dialing individual phone numbers. This allows us to focus on people who answer.
  • Cons

  • If I have 100 calls in a campaign and I talk to 10 people, I have to manually take them out or it will call them again. At times some contacts get missed and I have to go back in manually to add them.
  • The parsing of data into PCR was very sporadic, I am never sure if I am getting the exact right information into the correct fields.
Read all user reviews
  • Pros

  • The programmers behind the software seem to understand exactly the features needed to manage an outreach team of dialers.
  • Ver efficient, ease of use and easy to maintain. The support staff is great and my rep is one of a kind, in a world of it's own.
  • Cons

  • The small screens within the dialer throws people off sometimes. The CRM system is a bit confusing at times.
  • Nothing at all whatsoever was wrong with this dialer.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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FrontRunners

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FrontRunners

2024

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3 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos