CALLR

RATING:

4.7

(9)
Overview

About CALLR

CALLR is an IVR software that helps businesses stay at the center of relationships. Embed calls into the stack and become an indispensable part of every discussion, so teams can monetize, understand, and control transactions. Administrators can gain insights into discussions with intelligent transcription and sentiment analysis to prove ROI to professional sellers. It allows leaders to gain insights into call data for improving lead handling processes. Understand what motivates leads, what drives traffic, and how to optimize conversions. Create the perfect conditions to connect digital presence with frontline teams and agents, wherever they are located and gain unprecedented insight into the customer journey with sentiment analysis.

CALLR Pricing

CALLR is available on a subscription module, outlined below. Voice-call Inbound: $0.01/minute Outbound (landline & mobile): $0.012/min SMS Inbound: $0.01/ per SMS Outbound: $0.013/ per SMS

Starting price: 

€99.00 per month

Free trial: 

Available

Free version: 

Available

CALLR call tracking

CALLR Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

5

Most Helpful Reviews for CALLR

9 Reviews

francois

Insurance, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

very usful services

i used it since 6 years

PROS

easy to setup and manage the setting each time i needed to modify them

CONS

easy to connect my self ; in few second i cant connect easily

Reason for choosing CALLR

say hi to [sensitive content hidden], he is a nice guy

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

API télécom complète et bien documentée

Sur le secteur de l'Immobilier où les échanges téléphoniques prédominent toujours, Callr nous permet de prouver l'efficacité apportée à nos clients annonceurs, et de faciliter les renégociations annuelles

PROS

la souplesse d'implémentation permise par l'API Javascriptla documentation, les sdks sur github, et les exemples de scripts fournis

CONS

pour les très gros volumes d'appels, les interfaces d'administration et de reporting pouvaient montrer des lenteurs, mais nous ne les utilisions quasiment jamais car nous avions accès à toutes les paramétrages et statistiques via l'API intégrée à nos outils back office

Reason for choosing CALLR

pour le format natif JSON de l'API, et le SDK Node.JS qui nous a fait gagner du temps pour l'implémentation

Sejiane

Consumer Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed January 2023

average

PROS

the price is sometimes not understood at all

CONS

the assistance is very disparate when we need explanation

Nicolas

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Top outil et services

Top car il fallait trouver un éditeur capable de répondre à réellement du sur mesure … et pas simple de nos jours

PROS

La capacité à s’adapter à nos besoins très spécifiques, une team dev très compétente et réactive

CONS

Pas grand chose… cela fait exactement ce pourquoi nous l’utilisons. Peut être la prise en main de quelques heures…

Reason for choosing CALLR

Qualité de l’outils et des équipes interne

Joel

Graphic Design, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Bel outil simple et complet

Le support répond rapidement et est a l'écoute du client.

PROS

Bel outil simple et complet, très bien fait, facile à prendre en main, bon rapport qualité/prix

CONS

Il manque une messagerie vocale visuel directement sur son smartphone… (En complément du mail)

Reasons for switching to CALLR

non , pas de changement

Hervé

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Mj2p occasion

Tout à fait satisfait

PROS

Exploitation du Logiciel agréable. Fiabilité de l'outils

CONS

Il faudrait pouvoir choisir l'environnement dans lequel on souhaite évoluer (Anglais ou Français)

Reason for choosing CALLR

Fiabilité du système

Christophe

Insurance, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

bon produit bon rapport qualité et prix

PROS

facile dans son utilisation et dans sa conception

CONS

ergonomie souvent besoin de bcp de reflexion

Anonymous

1 employee

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Super Outils

CallR me permet de rediriger des appels et d'enregistrer certaines conversations à des fins d'amélioration de mon service client.

PROS

Outils indispensable pour gérer plusieurs numéros de téléphones

CONS

Il faut un petit temps d'adaptation à l'interface mais c'est très facile

Jeremy

Internet, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2024

Callr : Simple, complet et efficace

PROS

Facilité d'installation, transfert des appels sans aucune perte de qualité. Ça passe pas par internet mais pas le réseau téléphonique

CONS

Je n'en vois pas depuis 2 ans que j'utilise

9 Reviews