DialedIn CCaaS vs GoTo Connect

RATING:

4.8

(155)

DialedIn CCaaS has 155 reviews and a rating of 4.79 / 5 stars vs GoTo Connect which has 662 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (155)
4.5 (662)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 31, 2024
May 2, 2024
Pros/Cons
  • Pros

  • Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company.
  • Quality of sound is awesome and very friendly to use.
  • Cons

  • There is really not much I can say negative about the dialer. I had an issue where it called the same state over and over.
  • A few years ago we had problems with calls breaking up, but they have since fixed the problem.
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  • Pros

  • The versatility and adaptability of this system is super. Customer service is always responsive and helpful.
  • Just login with any social account and no downloads required. Wonderful platform for virtual team meetings.
  • Cons

  • Limited access given by company meant having to wait to use software.
  • If you dial a lot of international numbers, there are a few countries that are banned and you have to ask for special circumstances to release those countries.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2024

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1 Recommendations
1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos