With having a great API and support directly from the developers it is very customizable

The only thing not to like is that they will not sell us exclusive access to the software. It's so good we wish we had it only for ourselves!

Exceptional, magicians we would go to war with.

Its efficient, affordable and feature rich for software developers who wish to integrate with a telephony stack via API.

The API can do with some additions to build out endpoint options for developers, but Rome was not built in one day.

The Blaster campaigns, ability to activate multiple call campaign, use my own telephony providers. I am able to write back results to my CRM.

The reporting outputs can be improved. some of the reports should be merged

Easy to deploy and their support is fanastic!

The Press 1 feature routing to our Hosted Phone Service via SIP is perfect for our Appointment Reminders and Collection Calls

Reporting on the Call Center could be more granular.

Its been great

First off this is my first time using any software like this. It's just myself using to dial prospective clients for insurance products. The system itself seems to be everything I could ask for and more. A very sophisticated auto dialing system with call center capability and really good customer support. Support is very responsive to resolve issues or answer questions. Great system and even better customer support thanks to [SENSITIVE CONTENT] with one-on-ones and better response time than I've experienced from any business

I can't think of any cons to using this software