EngageBay CRM
About EngageBay CRM
Awards and Recognition
EngageBay CRM Pricing
Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)
Starting price:
$14.99 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for EngageBay CRM
1 - 5 of 660 Reviews
Lauraine
2 - 10 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed October 2021
A no-brainer all-in-one marketing decision
David
Verified reviewer
Medical Devices, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great Value and Service
It's developer-friendly - important when you want to customise something like a contact form or email. It's very easy to navigate and figure out. Support is great - very fast and helpful. It does so much for such a reasonable cost compared to competitors. Very stable and reliable.
CONSSome features are a little rough around the edges - reporting, for example. It would be great to see their reporting capabilities improved. At the moment I rely on exporting raw csv data and transforming that data before I can report on it.
Reason for choosing EngageBay CRM
Price, but also the initial experience of using their free account - which has a lot of features.
Reasons for switching to EngageBay CRM
It did far more than Mailchimp for a similar price.
Abdul
Staffing and Recruiting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
My Experience with EngageBay was fairly positive
My over all experience with Engagebay was positive. Being a sales recruiter I need to keep track of the deals and manage the pipeline and this tool helped me a lot to acheive my goals. The best part is that it is easy to use and I was able to manage all my tasks very easily.
CONSIt lacks some of the advanced reporting tools that a sales team needed. It do offer sales reports but they are not too much advanced.
James
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed February 2023
Engagebay Review
Disappointing tbh! It's not my decision on whether we keep with it so I guess we'll see how it goes over the next couple of months and if some of the issues above can be fixed then that may help keep us onboard.
PROSI've been told it's a lot cheaper than Hubspot and new features are being added all the time - so that's a positive I guess and the support team are helpful/responsive.
CONSJust feels clunky - the synch between emails is hit and miss in terms of how long it takes for them to appear in Ebay - also the fact that against an individual, company, deal you can't just see a complete list of all emails or other updates (from anyone) in one simple date ordered list is really frustrating - I think this is what the "activity" tab is probably trying to do but certainly isn't there yet.It could really do with some quick exports too for where you have got a groups of contacts, companies or deals that you just need to quickly get out into a csv for some other work - perhaps you can do this but it's not obvious Also colleagues have told me the campaigns/broadcast elements are no way near as good as hubspot and also the calendar/task list element needs more work.
Reasons for switching to EngageBay CRM
our [sensitive content hidden] said it would be cheaper (which I think it is)
Candice
Real Estate, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great CRM!
I am new to Engagebay but have been incredibly happy with the CRM and support received so far. I have tried a few CRM's in the past, and Engagebay is by far the best.
CONSHave nothing bad to report so far. As I have only been using the CRM for just over a month, nothing obvious has stood out to me.
Reason for choosing EngageBay CRM
Hubspot is far too expensive. Engagebay is user friendly and offers great support.
Reasons for switching to EngageBay CRM
Zoho had terrible user support and not a great CRM