The versatility and adaptability of this system is super. Customer service is always responsive and helpful.

They are the best value for the money without the big price tag.

Just login with any social account and no downloads required. Wonderful platform for virtual team meetings.

The features all work just fine but there are better products on the market that more people are already integrated with.

I would recommend GoToConnect as a reliable soft phone app. I have not had any issues with using the applications.

My over all experience with using Go To Connect has been absolutely fantastic and could not recommend it enough.

We are very happy with our change over to Jive. The on-boarding support team was very good too.

This product has allowed us to easily grow our company and expand our customer service coverage.

Pricing was very affordable. For our size of company and the growth we've experienced, the Jive staff has been great working with us to lock-in pricing and help us grow when more accounts are needed.

I was shopping for a phone system when Jive bought our old carrier. We were very dissatisfied with our old carrier but Jive soon changed that.

I love that its simple and clean interface. I love that I can use it to call Worldwide.

Jive Voice is easy to use and came with instructions to start and all needed equipment was shipped and easy to install.

It is easy to use and is reliable. I haven't had outage problems in the 2-isb years I've used the service.

Jive has so many options and features. The UI is fantastic and intuitive.

Limited access given by company meant having to wait to use software.

First off, GoToConnect is simply a great product. It does what it does well and without issue.

It's hassle free and easy to get started. The quality and clarity of video and audio calls is good.

Voice quality is excellent. They have capability of voicemail and forwarding phone numbers all in the admin panel.

Moving to GoToConnect just before COVID lockdowns was a godsend.

And the customer support ever since, at every step and for every issue, has been fantastic. My favorite fact is that I have yet to be transferred to another associate when I call in.

But when I needed help with the support they started to show their true colors.

Saved a lot of money using their VOIP over using a traditional landline provider.

I like how easy it is to connect with coworkers at the spur of a moment. I don't have any issues when I use this software and it is easy to use.

We use the voip service a lot to communicate for free and the videoconference feature to make regular meetings, presentations and training. The experience was very good.

A nice feature of their service is that we can host conference calls at our office number by simply setting up a designated extension.

I like the quality of the image, the way you an interract with the speaker and how stable it is when there is no very good internet.

If you dial a lot of international numbers, there are a few countries that are banned and you have to ask for special circumstances to release those countries.

Integration with their video conferencing solution is currently free. They are always upgrading and imporving.

The setup and learning curve is a bit tough and confusing.

We have had some trouble with the calls breaking up, but I think that the problem is more likely related to our internet service with Comcast.

In this software I like the integration of videoconferencing features, VOIP audio conferencing and corporate instant messaging. It is compatible with Windows and Android and IOS operating systems.

There have been issues with the phone app with lags and inefficient call-diversion (while on the move).

For others evaluating cloud-based SIP providers, make sure that you know what you are getting into. Jive offers a great feature set, including a mobile app, great interface, and fantastic support.

Actually ther is not that much to find negative about this software.

There is an app that is super helpful especially for people working from home. The online system is very intuitive.

I like the fact that I  can use my mobile device.

Jive beats it’s competitors in functionality and price. The Apps they offer are great for doing distance work and responding to voice messages out of the office.

It achieves similar results, is easy to use, and never has an issue connecting in my experience.

We had a very poor experience, and we don't be considering it in the future.

Jive has been a great move for our company. The PBX portal is easy to use and the customer service has been fantastic.

PIssed Off Cancelling Service Due To Too Many Technical Issues & Lack Of Support To Make It Work.

As the business is in B2C, mobile calls included was a must-have in our purchase process. The setup was very practical and their support team was very helpful.

No real problems with it. Configuring the call routing takes a bit of work.

Frustrating to say the least, I have Sales People that are not located in one office, but all over the world.

Our experience is very positive and if there is an issue it is resolved quite quickly.

Quality and Support, we tried many solutions before, but the Nuacom Platform and the Portal fitted the best for our needs.

The original was a bit more difficult with less features.).

Easy set up due to strong onboarding/ Customer service. Integrates with many tools we use for our sales and support functions.

Nuacom is possibly my favourite thing of the year 2020, thanks guys for making an otherwise difficult year in business much better :D.

The level of customer service really has been second to none and the guys delivering it are very knowledgeable and competent in their job.

The back end is extremely user friendly with almost full control over every aspect of the system without the need to contact support.

Great cost saving and customer support with accessible helplines.

Their Hubspot integration was also a big plus. The Call quality is also great with our Wifi connected laptops.

Excellent, responsive, thorough, professional. Robust low bandwidth employment system.

The call quality is excellent. The team at Nuacom are superb to work with.

Excellent quality calls with major cost savings.

The marketing facilities are excellent, the option to record conversations for training is very good.

US Dollar

GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system with 100+ features with inclusive minutes for local, long distance & international calls; video and audio conferencing with screen share for up to 250 people; and messaging for 1:1, Group Chat, Team channels, file sharing, plus SMS for external messages.

GoTo Connect brings communications together with the best admin tools on the market, #1 customer-rated support, and a full suite of customer engagement tools including webinars and contact center— all delivered on the most reliable platform, while priced to give incredible value.

LongDescription

Call Tagging

Softphone

Meeting Management

Caller Profiles

Access Controls/Permissions

Video Chat

Employee Directory

Electronic Signature

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Blended Call Center

Call Recording

Call Logging

Calendar Management

Collaboration Tools

On-Demand Recording

Call Center Management

Progressive Dialer

Presentation Streaming

VoIP

File Transfer

Call Routing

Virtual Extensions

Call Queues

Text to Speech

Recording

Contact Management

VoIP Connection

Help Desk Management

Audio/Video Conferencing

Audio Calls

Outbound Call Center

Screen Sharing

Mobile Access

Survey/Poll Management

Call Scheduling

Voicemail Transcription

Inbound Call Center

Ring Groups

Call Scripting

Phone Key Input

Hotkeys

Virtual Call Center

Call Center Integration

Multi-Channel Communication

Queue Management

Event Scheduling

Unified Communications

Call Conferencing

Multiple Scripts

Predictive Dialer

Caller ID

Call Screening

Event Triggered Actions

Audio/Video Recording

File Sharing

Alerts/Notifications

Computer Telephony Integration

Multi-User Collaboration

Knowledge Base Management

Fax Management

Real-Time Chat

Chat/Messaging

Manual Dialer

Time Zone Tracking

Multiple Parties

Two Way Audio & Video

Alerts/Escalation

Real Time Reporting

Conferencing

Open Database Design

Reporting/Analytics

Scheduled Recording

Remote Access/Control

Employee Activity Monitoring

Voice Customization

Video Conferencing

Remote Support

Purchasing & Receiving

Call Monitoring

Archiving & Retention

Third-Party Integrations

Task Management

Live Chat

Campaign Management

SIP Trunking

International Calling

Virtual Voicemail

Custom Greetings/Messages

Automated Attendant

For Small Businesses

Online Voice Transmission

Automated Routing

For Cloud Phone Systems

Active Directory Integration

Communication Management

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

GoTo Connect has two pricing plans:

Basic: 
Starting at $27.00/user/month
Simplified business phone system with basic meeting features

Standard:
Starting at $32.00/user/month
Fully-featured phone, chat, and video conferencing system

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

GoTo Connect

Live Online

Webinars

Documentation

Videos

Euro

NUACOM is a call center and business VoIP solution that helps manage business operations using softphones, IVR, auto-attendant, conferencing room, number porting and more. The centralized platform allows supervisors to maintain wallboard of agents' activities and record inbound and outbound conversations in compliance with GDPR regulations to improve outcomes.


Key features of NUACOM include call queue management, analytics, encryption, user localization, performance tracking, and data monitoring. It includes a smart call transfer functionality, which lets employees forward calls to a specific agent or a group and manually or automatically switch calls from desk phones to mobiles. Additionally, the IVR design tool enables administrators to configure greeting messages, menus or call workflows and record crucial data including custom call ID, number-name, phonebook and more.


NUACOM uses API and Zapier to integrate with several third-party applications such as Salesforce, Hubspot, Pipedrive, Agile CRM, amoCRM, Streak and more.



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