# inspeech Software Reviews, Demo & Pricing - 2026

> Review of inspeech Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/call-center/inconcert-speech-analytics-profile

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inspeech

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Overview

# inspeech 2026: Benefits, Features & Pricing

Wondering if inspeech is right for your organization?

Our Call Center Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

inspeech

4.0

[(1)](https://www.softwareadvice.com/call-center/inconcert-speech-analytics-profile/#reviews)

Pricing

Pricing available upon request

### About inspeech

inConcert Speech Analytics allows you to analyze and get valuable information from 100% of your contact center calls simply, quickly and automatically. This comes as a natural result of the analysis of interactions which detects key aspects of the operation, an impossible – or unfeasible because of the costs and time involved in processing them – task to do otherwise.

Our intelligent interaction analysis technology positively impacts the performance of your business, in two ways. On the one hand, it allows you to increase revenues. On the other hand, it helps improve productivity while significantly reducing operating costs.

More revenue  
The value of your client’s life-cycle is directly proportional to the experience he has in contact with your company. Obviously, a satisfied customer will buy more and for longer. In addition, he will bean evangelizer of your brand.To improve the customer experience, inConcert allows you:

-   To identify who the client is, what their intention is and their state of mind during the interaction, allowing in this way to personalize to the maximum their experience in each contact.
-   To extract more information about each client, their preferences and n...

eeds - expressed or not - so that you can offer them products and services according to their profile. - To quickly evaluate how changes in the operation, products or services you perform in your company impact. - To detect non-conformities or behavior patterns that denote ‘customer loss risk’, so that you can take proactive actions to keep them with you. - To identify performance patterns to generate training plans.To evaluate the speed, pronunciation, and terms used in the case of voice interactions. Fewer costs Increasing your income is of little use if to do so you have to increase your costs as well. inConcert, in addition to helping you trigger more sales, makes it possible for your operation to be more productive and efficient. To reduce costs and improve productivity, with inConcert you can: - Reduce handling and management times and decrease the number of escalations and transfers by encouraging first contact resolution. - Reduce the number of staff you need to analyze interactions by automating the entire process. Streamline business processes eliminating inefficiencies. - Reduce costs associated with processing interactions related to verification, regulatory and quality compliance. - Reduce staff training times and costs in the case of voice interactions.

Wondering if inspeech is right for your organization?

Our Call Center Software selection experts can help you in 15 minutes or less.

## inspeech User Interface

## Popular inspeech Alternatives

Main Product

inspeech

4.0

[(1)](https://www.softwareadvice.com/call-center/inconcert-speech-analytics-profile/#reviews)

Ratings Breakdown

-   5.0Ease of use
-   5.0Value for money
-   4.0Customer support
-   4.0Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Fathom](https://www.softwareadvice.com/product/423207-Fathom/)

5.0

[(808)](https://www.softwareadvice.com/product/423207-Fathom/reviews/)

Ratings Breakdown

-   4.95Ease of use
-   4.92Value for money
-   4.95Customer support
-   4.92Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Talkatoo](https://www.softwareadvice.com/speech-recognition/talkatoo-profile/)

4.7

[(221)](https://www.softwareadvice.com/speech-recognition/talkatoo-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.71Value for money
-   4.84Customer support
-   4.56Functionality

Pricing

Starting at $40.00 per month

Get Price

Alternative Product

[Gong.io](https://www.softwareadvice.com/call-center/gong-profile/)

4.8

[(560)](https://www.softwareadvice.com/call-center/gong-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.62Value for money
-   4.65Customer support
-   4.68Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Call Journey](https://www.softwareadvice.com/speech-recognition/calljourneyci-profile/)

4.0

[(2)](https://www.softwareadvice.com/speech-recognition/calljourneyci-profile/#reviews)

Ratings Breakdown

-   4.50Ease of use
-   4.50Value for money
-   4.0Customer support
-   4.50Functionality

Pricing

Starting at $70.00 per month

Get Price

Alternative Product

[CallFinder](https://www.softwareadvice.com/speech-analytics/callfinder-profile/)

4.7

[(12)](https://www.softwareadvice.com/speech-analytics/callfinder-profile/#reviews)

Ratings Breakdown

-   4.25Ease of use
-   4.78Value for money
-   5.0Customer support
-   4.42Functionality

Pricing

Starting at $999.00 per month

Get Price

## inspeech Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## inspeech Features

-   Popular features found in Call Center
    
    Caller ID
    
    Call Logging
    
    Call Monitoring
    
    Call Recording
    
    Call Routing
    
    Call Scripting
    
    Contact Management
    
    CRM
    
    Dashboard
    
    IVR
    
    Queue Management
    
    Reporting/Analytics
    
-   More features of inspeech
    
    Activity Dashboard
    
    API
    
    Audio Capture
    
    Auto-Dialer
    
    Automatic Call Distribution
    
    Automatic Transcription
    
    Callback Scheduling
    
    Call Center Management
    
    Call Reporting
    
    Call Tagging
    
    Call Tracking
    
    Call Transcription
    
    Call Transfer
    
    Call Whispering
    
    Categorization/Grouping
    
    Chat/Messaging
    
    Communication Management
    
    Compliance Management
    
    Computer Telephony Integration
    
    Customer Experience Management
    
    Customer Service Analytics
    
    Data Import/Export
    
    Data Security
    
    Inbound Call Center
    
    Interaction Tracking
    
    Language Detection
    
    Manual Dialer
    
    Monitoring
    
    Multi-Channel Communication
    
    Multi-Channel Management
    
    Multi-Language
    
    Natural Language Processing
    
    Outbound Call Center
    
    Performance Management
    
    Performance Metrics
    
    Predictive Analytics
    
    Predictive Dialer
    
    Progressive Dialer
    
    Quality Assurance
    
    Real-Time Analytics
    
    Reporting & Statistics
    
    Self Service Portal
    
    Sentiment Analysis
    
    Speech-to-Text Analysis
    
    Third-Party Integrations
    
    Visual Analytics
    
    Voice Recognition
    

## inspeech User Reviews

Overall Rating

4.0

Ratings Breakdown

5

0%

4

100%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

Have you used inspeech and would like to share your experience with others?

JH

Juan Manuel H.

Verified reviewer

Telecommunications

5001-10000 employees

Used daily for less than 6 months

Reviewed November 2024

Experiencia con Inspeech

4

Muy buena hasta el momento. Estamos procesando 300 horas por semana

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

la velocidad de procesamiento de los audios

Cons:

el panel grafico es mejorable, podrían enlazanrlo a un tableau o power bi

Reasons for choosing inspeech

relacion calidad-precio y experiencia anterior

Read More

Showing 1 - 1 of 1 Reviews

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