# Smart IVR Software Reviews, Demo & Pricing - 2026 > Review of Smart IVR Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/ivr-voicexml-platform-profile --- [Home](https://www.softwareadvice.com/) / [IVR Software](https://www.softwareadvice.com/call-center/ivr-system-comparison/) / Smart IVR Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Smart IVR 2026: Benefits, Features & Pricing Wondering if Smart IVR is right for your organization? Our IVR Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Smart IVR 4.8 [(6)](https://www.softwareadvice.com/call-center/ivr-voicexml-platform-profile/#reviews) Pricing Starting at $39.00 per month ### About Smart IVR Smart IVR is an interactive voice response platform designed to streamline call routing and automated phone services for contact centers and enterprises. It enables companies to create customized self-service phone applications and human-machine interfaces that optimize the customer experience. Key features of Smart IVR include configurable call flows, natural language speech recognition, machine learning (ML), text-to-speech, built-in telephony, call recording and reporting. Additionally, it also facilitates third-party integration through APIs with various applications such as Amazon, Azure, DeepGram and Voci. Wondering if Smart IVR is right for your organization? Our IVR Software selection experts can help you in 15 minutes or less. ## Smart IVR User Interface ## Popular Smart IVR Alternatives Main Product Smart IVR 4.8 [(6)](https://www.softwareadvice.com/call-center/ivr-voicexml-platform-profile/#reviews) Ratings Breakdown - 4.67Ease of use - 5.0Value for money - 5.0Customer support - 4.83Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [VoIP.ms](https://www.softwareadvice.com/voip/voipms-profile/) 4.8 [(698)](https://www.softwareadvice.com/voip/voipms-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.84Value for money - 4.76Customer support - 4.74Functionality Pricing Starting at $1.10 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [DeepCall](https://www.softwareadvice.com/product/504998-DeepCall/) 4.9 [(18)](https://www.softwareadvice.com/product/504998-DeepCall/#reviews) Ratings Breakdown - 4.78Ease of use - 4.89Value for money - 4.94Customer support - 4.83Functionality Pricing Starting at ₹700.00 per year Get Price Alternative Product [XCALLY](https://www.softwareadvice.com/call-center/xcally-profile/) 4.8 [(130)](https://www.softwareadvice.com/call-center/xcally-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.70Value for money - 4.76Customer support - 4.73Functionality Pricing Starting at €29.00 per month Get Price Alternative Product [Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/) 4.3 [(264)](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.12Value for money - 4.02Customer support - 4.23Functionality Pricing Starting at $75.00 per month Get Price ## Smart IVR Pricing and Plans Starting price: $39.00 per month Free Trial Free Version Basic $39.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Smart IVR Features - Popular features found in IVR Auto-Dialer Automatic Call Distribution Call Disposition Caller ID Call Monitoring Call Recording Multi-Channel Communication Reporting & Statistics Voice Mail - More features of Smart IVR Activity Dashboard Activity Tracking Alerts/Notifications API Call Center Management Call Logging Call Reporting Call Routing Call Scripting Call Tracking Call Transfer Chat/Messaging Computer Telephony Integration Contact Management Customizable Reports Interaction Tracking IVR Monitoring Multi-Channel Management Multi-Language Multiple Scripts Phone Key Input Pre-recorded Messages Queue Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting SMS Messaging Survey/Poll Management Surveys & Feedback Text to Speech Third-Party Integrations Voice Customization ## Smart IVR Integrations XCALLY Integration rated undefined from -1 review Avaya UCaaS Integration rated undefined from -1 review Vocalcom Hermes360 Integration rated undefined from -1 review inconnect Integration rated undefined from -1 review Modern Campus Involve Integration rated undefined from -1 review ## Smart IVR User Reviews Overall Rating 4.8 Ratings Breakdown 5 83% 4 17% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 5.0 Customer support 5.0 Functionality 4.8 Have you used Smart IVR and would like to share your experience with others? Angelo L. Verified reviewer 51-200 employees Used daily for less than 12 months Review source Reviewed March 2018 Easy of use, is excellent 5 Features & Functionality, the interface of the software is very friendly, easy to use, the price quality ratio is fine Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: functionality and very easy to use the application, the customer support is amazing, high quality and the software is very intuitive Read More BH Brandán H. Verified reviewer Telecommunications 11-50 employees Used daily for more than 2 years Reviewed January 2023 Calidad y personalización 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: Fácil de usar y servicio técnico impecable Cons: De momento no echo en falta nada. Software muy completo Read More HR Hernán R. Used weekly for less than 2 years Review source Reviewed March 2018 It's an easy to setup platform in a matter of minutes, with powerful features. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 1.-Based on industry standards 2.-Rapidly develop and deploy voice applications. 3.-Easy to use. 4.- Complete speech resources TTS and ASR 5.- Comprehensive documentation 6.-Very good technical support service Cons: 1.-Requires to get a training in VoiceXML to start developing your own app 2.-Need to improve integration with other platforms Read More VR Verified Reviewer Used weekly for less than 12 months Review source Reviewed March 2018 Great platform to create custom made Cloud IVR applications. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This is a really powerful toolkit to build a different kind of Cloud IVR projects in a very easy way. We deployed a project in Puerto Rico for the government and the next competitor at the tender was more expensive than this solution Cons: GUI might not be beautiful but it´s very useful. Probably they might improve that in the future for a more customer friendly interface Read More RS Ruben S. Used daily for more than 2 years Review source Reviewed February 2018 simply great 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Is really easy to use and powerful. We are using the voice xml to create our own IVR. All of our customers are have with our system. I think it is the best for us. Read More JD Jesus D. Telecommunications 2-10 employees Used other for less than 2 years Review source Reviewed March 2018 Is a full W3C VoiceXML 2.1 compliant and standard based 4 Thanks to it we can undertake complex projects, very difficult to do with other platforms Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Excelent price/performance ratio and Support, we were using it for years with no important issues. We recomended it Cons: As it is a very open product. The sales process can be extended to specify the real needs of the client and the rights workflows Read More Showing 1 - 6 of 6 Reviews ## Other Top Recommended IVR Software [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (483) Recently recommended **3** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **5** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **3** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **2** times Stuck Between Options? Our experts can help you compare Smart IVR with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice