# Listener Software Reviews, Demo & Pricing - 2026 > Review of Listener Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/listener-profile --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / Listener Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Listener 2026: Benefits, Features & Pricing Wondering if Listener is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Listener No reviews yet Pricing Starting at $0.25 per month ### About Listener Listener is a cloud-based solution that converts speech to text in real-time using automatic speech recognition (ASR) technology. It supports multiple languages and accents and can be customized to support specific domains and vocabularies. Some of the features of Listener are: - High accuracy: Listener delivers up to 99% accuracy, depending on the quality of the audio input. It leverages advanced machine learning algorithms and natural language processing techniques to recognize and transcribe speech accurately. - Domain-specific models: Listener offers a selection of trained models for different scenarios, such as voice control, phone call, and video transcription. These models are optimized for domain-specific quality requirements and can handle various types of speech, such as commands, queries, conversations, etc. - Speech adaptation: Listener provides hints to boost the transcription accuracy of rare and domain-specific words or phrases. It also uses classes to automatically convert spoken numbers into addresses, years, currencies, and more. - Timestamps and speaker diarization: Listener provides timestamps for the transcribed text, which can help identify when each word was... spoken in the audio input. It also provides speaker diarization, which can help identify who said what in a conversation involving multiple speakers. - Speech on-device: Listener runs locally on any device, regardless of internet connectivity. This ensures that the voice data never leaves the device, providing more privacy and security for the users. - Flexible model deployment: Listener can be deployed wherever it is needed, whether in the cloud with the API or on-premises with Speech-to-Text On-Prem. This provides more scalability and reliability for the applications that use Listener. Listener is a versatile speech recognition solution that can be applied to various domains and industries, such as: - Media and entertainment: Listener can generate captions and subtitles for videos, podcasts, and live broadcasts, enhancing their accessibility and appeal for the audience. It can also facilitate voice search and control for streaming platforms and smart TVs, enabling users to find and play content with their voice, which is faster and more convenient than typing or using a remote. - Education: Listener can transcribe lectures, presentations, and online courses, facilitating their comprehension and revision for the students. It can also support voice-based learning and assessment for students and teachers, enabling them to engage with educational content and tools with their voice, which can improve their involvement and retention. - Healthcare: Listener can transcribe medical records, prescriptions, and consultations, improving their accuracy and efficiency for the healthcare providers. It can also assist voice-based diagnosis and treatment for patients and doctors, enabling them to access health information and services with their voice, which can improve their privacy and convenience. - Legal: Listener can transcribe court hearings, depositions, and contracts, improving their reliability and compliance for the legal professionals. It can also enable voice-based verification and authentication for legal documents and transactions, enabling them to sign and confirm with their voice, which can provide unique proof of identity. - Finance: Listener can transcribe customer calls, transactions, and reports, improving their security and insight for the financial institutions. It can also enable voice-based banking and payment services for customers and agents, enabling them to manage their accounts and make transactions with their voice, which can reduce the risk of fraud and errors. Wondering if Listener is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## Listener User Interface ## Popular Listener Alternatives Main Product Listener No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at $0.25 per month Get Price Alternative Product [RapportCMS](https://www.softwareadvice.com/call-center/rapportcms-profile/) 5.0 [(2)](https://www.softwareadvice.com/call-center/rapportcms-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [fonio.ai](https://www.softwareadvice.com/product/524547-fonio-ai/) 4.9 [(100)](https://www.softwareadvice.com/product/524547-fonio-ai/#reviews) Ratings Breakdown - 4.84Ease of use - 4.59Value for money - 4.74Customer support - 4.66Functionality Pricing Available upon request Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.09Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price Alternative Product [Twilio](https://www.softwareadvice.com/voip/twilio-profile/) 4.4 [(504)](https://www.softwareadvice.com/voip/twilio-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.19Value for money - 4.03Customer support - 4.51Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [CTM](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) 4.7 [(158)](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.50Value for money - 4.56Customer support - 4.61Functionality Pricing Starting at $79.00 per month Get Price ## Listener Pricing and Plans Starting price: $0.25 per month Free Trial Free Version Basic $0.25 usage based, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Listener Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of Listener AI/Machine Learning API Automated Routing Automatic Call Distribution Automatic Transcription Call Center Management Call Tracking Chatbot Chat/Messaging Chat Transcript Interaction Tracking Language Detection Live Chat Multi-Language Natural Language Processing Quality Assurance Sentiment Analysis Speech Recognition Speech-to-Text Analysis Transcripts/Chat History Voice Mail ## Listener User Reviews No Reviews Yet Be the first to review Listener ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **5** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **4** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **3** times Stuck Between Options? 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